dutch1918 1 Posted January 11, 2020 Share Posted January 11, 2020 (edited) As indicated above this only happens when I'm connected via ethernet not wifi emby-server v4.3.1.0-1 synology Version: 6.2.2-24922-4 Edited January 11, 2020 by dutch1918 Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 11, 2020 Share Posted January 11, 2020 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
dutch1918 1 Posted January 11, 2020 Author Share Posted January 11, 2020 here is a file not sure how to explain it other then I have to stop the program and restart from biginning ffmpeg-transcode-1719be09-b949-414c-a1fa-ea1e54bc07cd_1.txt Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 11, 2020 Share Posted January 11, 2020 Ok, what exactly is this log from? Link to comment Share on other sites More sharing options...
dutch1918 1 Posted January 11, 2020 Author Share Posted January 11, 2020 From the Emby Server logs? Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 11, 2020 Share Posted January 11, 2020 I mean you attached an ffmpeg log. What action did you do that resulted in that log getting created? And what was the result? Link to comment Share on other sites More sharing options...
dutch1918 1 Posted January 11, 2020 Author Share Posted January 11, 2020 I mean you attached an ffmpeg log. What action did you do that resulted in that log getting created? And what was the result? That was about the same time when I started playing the episode that started 1/4 of the way into. I didn't know if it helped so I attached it anyway in case that was the case Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 11, 2020 Share Posted January 11, 2020 Ok so this is in our Samsung app. Can you try the web app from a browser such as Chrome on another device? How does that compare? Link to comment Share on other sites More sharing options...
dutch1918 1 Posted January 11, 2020 Author Share Posted January 11, 2020 Ok so this is in our Samsung app. Can you try the web app from a browser such as Chrome on another device? How does that compare? As indicated above I have no problem when I use WIFI and seeing how my browser and Android app uses wifi I would have no way checking via ethernet Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 11, 2020 Share Posted January 11, 2020 OK, we're working to get the Samsung app updated in the store, but if you're interested in side loading a newer version, you can learn how to do that here: https://emby.media/community/index.php?/topic/74969-samsung-tizen-smarttv-2015-present-beta-app-install-from-usb/ There's a decent chance that updating the app will resolve it, although it's hard to say for sure. Link to comment Share on other sites More sharing options...
dutch1918 1 Posted January 12, 2020 Author Share Posted January 12, 2020 That fixed the problem... Thanks Link to comment Share on other sites More sharing options...
Luke 37008 Posted January 12, 2020 Share Posted January 12, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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