Electrical_problems 0 Posted January 4, 2020 Share Posted January 4, 2020 Hello: Issue: Cast and crew images do not display in Emby. I am wondering if there is a way to only fetch the metadata for the cast and crew (people)? I am reluctant to try anything since all of my other metadata is mostly customized and would appreciate an expert opinion. Experience: I have looked through the library settings for metadata and I am unsure which options would apply to resolve only the cast and crew metadata. I currently have all down-loaders and fetchers disabled/turned-off. I have read this post and understand there is issues with importing from older storage structures:https://emby.media/community/index.php?/topic/63331-how-to-backup-people-images-with-beta-going-onwards/ Other information: I am running windows 10 / Kodi (build 18.4) / Emby Server 4.3.1.0. Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted January 4, 2020 Share Posted January 4, 2020 Look in Scheduled Tasks. There should be one for Refresh People. Link to comment Share on other sites More sharing options...
levander 96 Posted January 4, 2020 Share Posted January 4, 2020 I am also interested is there a way to fetch (not refresh) dates for actors that are without it. There are lots of it and I haven’t noticed this issue before. Look in Scheduled Tasks. There should be one for Refresh People. I am aware of this but I am not sure what will happen to those people metadata which I edited. Link to comment Share on other sites More sharing options...
levander 96 Posted January 4, 2020 Share Posted January 4, 2020 Also I noticed there are certain amount of people with same name which are mismatched during metadata fetching and the only way to fix this is: 1. edit metadata of the movie 2. click on the actor which is mismatched 3. rename it — example: ‘Harrison Ford’ > ‘Harrison Ford (I)’ 4. identify ‘Harrison Ford (I)’ with exact Harrison Ford Done. (It took me a while till I found the right way to do it so in case anyone needs it there it is) Unfortunately there is no way telling if next metadata fetching with one of the Harrison Ford will be the right one. As well as there is no way telling if the actor metadata will be fetched at all (even if there is data for it on tmdb). Link to comment Share on other sites More sharing options...
Solution Luke 37049 Posted January 4, 2020 Solution Share Posted January 4, 2020 The scheduled task only relates to individual person metadata. The actual actor list for each media title comes from the media metadata providers and there's currently no way to configure them for people only. You might be able to come close to what you want by locking fields but that is a lot of manual work. 1 Link to comment Share on other sites More sharing options...
Electrical_problems 0 Posted January 4, 2020 Author Share Posted January 4, 2020 Look in Scheduled Tasks. There should be one for Refresh People. Thanks for the reply I tried this and it doesn't seem anything happened. Do I need to enable a metadata fetch service? Which one do you recommend? If I do enable a metadata fetcher will it replace any of my customized movie details and art? Link to comment Share on other sites More sharing options...
Luke 37049 Posted January 4, 2020 Share Posted January 4, 2020 What were you expecting the scheduled task to do? Link to comment Share on other sites More sharing options...
Electrical_problems 0 Posted January 4, 2020 Author Share Posted January 4, 2020 The scheduled task only relates to individual person metadata. The actual actor list for each media title comes from the media metadata providers and there's currently no way to configure them for people only. You might be able to come close to what you want by locking fields but that is a lot of manual work. Thanks Luke! Link to comment Share on other sites More sharing options...
Electrical_problems 0 Posted January 4, 2020 Author Share Posted January 4, 2020 What were you expecting the scheduled task to do? Honesty, I didn't expect it to do anything without any metadata fetcher enabled. I just did as Deathsquirrel suggested. Link to comment Share on other sites More sharing options...
niallobr 9 Posted March 9, 2021 Share Posted March 9, 2021 On 04/01/2020 at 16:29, Deathsquirrel said: Look in Scheduled Tasks. There should be one for Refresh People. I remember seeing the 'Refresh People' option but can't find it in Scheduled Tasks on server version 4.6.0.31 beta, has it been removed? Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted March 10, 2021 Share Posted March 10, 2021 10 minutes ago, niallobr said: I remember seeing the 'Refresh People' option but can't find it in Scheduled Tasks on server version 4.6.0.31 beta, has it been removed? It was changed as it did not do what everyone thought it did. There is no way to refresh all people, at the same time TMDB would not be happy with you spamming their api either for say 100,000+ people Link to comment Share on other sites More sharing options...
niallobr 9 Posted March 10, 2021 Share Posted March 10, 2021 (edited) 6 minutes ago, Happy2Play said: It was changed as it did not do what everyone thought it did. There is no way to refresh all people, at the same time TMDB would not be happy with you spamming their api either for say 100,000+ people Thanks and no worries. I assume if you choose 'Refresh metadata' on the library and 'Replace existing images' it will use cached people images rather than hitting their API then? The reason I wanted to refresh is my cast thumbs seem to be getting picked incorrectly by the scraper in the latest beta. I've opened a separate topic here Edited March 10, 2021 by niallobr Link to comment Share on other sites More sharing options...
MBSki 1013 Posted October 5, 2021 Share Posted October 5, 2021 @niallobr Did you ever get a solution for this? I'm finding a lot of missing images. Some mismatches, but mostly just images that don't appear when viewing a show or movie. If I click the person, then go back to the detail page and refresh, the image will appear. I don't see why I have to click 100's of people just to get their images to show though. 1 Link to comment Share on other sites More sharing options...
bigrndahouse 0 Posted October 5, 2021 Share Posted October 5, 2021 4 hours ago, mbarylski said: @niallobr Did you ever get a solution for this? I'm finding a lot of missing images. Some mismatches, but mostly just images that don't appear when viewing a show or movie. If I click the person, then go back to the detail page and refresh, the image will appear. I don't see why I have to click 100's of people just to get their images to show though. I'm having the same issue. Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted October 5, 2021 Share Posted October 5, 2021 Unfortunately they are a one and done, only fetched at item import. As the only provide request this be leashed. So fetching a movie that has 100 people can be done but continued attempts to get any of the people that are missing something is not. But there does need to be a way other then manually one by one to get and update people missing metadata and/or image. I know we will get a little more assistance here with TVDB v4 api. Now for @mbarylskiissue of entering a person and it getting image, that to me suggest you do/did not have the "Download images in advance" enabled per library at the time the item was imported so they are gotten on demand. Download images in advance By default, most images are only downloaded when requested by an Emby app. Enable this option to download all images in advance, as new media is imported. This may cause significantly longer library scans. Link to comment Share on other sites More sharing options...
MBSki 1013 Posted October 5, 2021 Share Posted October 5, 2021 1 hour ago, Happy2Play said: Now for @mbarylskiissue of entering a person and it getting image, that to me suggest you do/did not have the "Download images in advance" enabled per library at the time the item was imported so they are gotten on demand. Download images in advance By default, most images are only downloaded when requested by an Emby app. Enable this option to download all images in advance, as new media is imported. This may cause significantly longer library scans. I'm pretty sure I did, but if for some reason I didn't, am I completely out of luck at this point? Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted October 5, 2021 Share Posted October 5, 2021 (edited) 13 minutes ago, mbarylski said: I'm pretty sure I did, but if for some reason I didn't, am I completely out of luck at this point? From my understand yes as they are a one and done. Everything after that is manual. Minus nuking the library and reimporting it but may have to be a new database as people are not removed. Edited October 5, 2021 by Happy2Play 1 Link to comment Share on other sites More sharing options...
MBSki 1013 Posted October 6, 2021 Share Posted October 6, 2021 14 hours ago, Happy2Play said: From my understand yes as they are a one and done. Everything after that is manual. Minus nuking the library and reimporting it but may have to be a new database as people are not removed. So what if I'm adding new movies and I have "download images in advance" checked in my existing library? Shouldn't the people images be added for any new movies that are added? If so, it isn't working. Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted October 6, 2021 Share Posted October 6, 2021 7 hours ago, mbarylski said: So what if I'm adding new movies and I have "download images in advance" checked in my existing library? Shouldn't the people images be added for any new movies that are added? If so, it isn't working. Depends on whether the person already exists in your database or not. If I add 50 movies from Denzel Washington, how many times do you think he will be fetched? Only once. Link to comment Share on other sites More sharing options...
MBSki 1013 Posted October 6, 2021 Share Posted October 6, 2021 8 minutes ago, Happy2Play said: Depends on whether the person already exists in your database or not. If I add 50 movies from Denzel Washington, how many times do you think he will be fetched? Only once. Got it. I don't think it's working then. I have some pretty obscure people that aren't getting fetched. I'll look closer and grab some examples. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted October 7, 2021 Share Posted October 7, 2021 One thing you can do is look at the detail page for one of the media the person is in. Down toward the bottom of the detail page will be the links to the meta-providers for that media. Click on it and it should open a new windows. You'll be able to compare your cast to what the provider has. This way you can see if they have pics for the people you don't. Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted October 7, 2021 Share Posted October 7, 2021 1 minute ago, cayars said: One thing you can do is look at the detail page for one of the media the person is in. Down toward the bottom of the detail page will be the links to the meta-providers for that media. Click on it and it should open a new windows. You'll be able to compare your cast to what the provider has. This way you can see if they have pics for the people you don't. But remember all people come from first provider fetcher. So opening TMDB when you have TVDB as first provider is irrelevant. Same issue you see when OMDB is before TMDB when it comes to people. 1 Link to comment Share on other sites More sharing options...
MBSki 1013 Posted October 7, 2021 Share Posted October 7, 2021 11 minutes ago, cayars said: One thing you can do is look at the detail page for one of the media the person is in. Down toward the bottom of the detail page will be the links to the meta-providers for that media. Click on it and it should open a new windows. You'll be able to compare your cast to what the provider has. This way you can see if they have pics for the people you don't. The pics are there, they just don't show up until I open the person's page. Link to comment Share on other sites More sharing options...
Happy2Play 8274 Posted October 7, 2021 Share Posted October 7, 2021 3 minutes ago, mbarylski said: The pics are there, they just don't show up until I open the person's page. Most of the time issues like these are unsolvable. If you installed a portable and tested with a couple items do they get all cast and crew upon imports? Link to comment Share on other sites More sharing options...
Luke 37049 Posted October 7, 2021 Share Posted October 7, 2021 Try refreshing the metadata of the movie, series or episode containing the person. 1 Link to comment Share on other sites More sharing options...
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