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Intros do not work with Roku


DigitalFool
Go to solution Solved by Luke,

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DigitalFool

I setup up a Dolby Atmos intro to play before each movie. It works on my phone, works on embedded TV apps, but does not play on my Roku app. Just goes directly to the movie. Is this a known issue?

Side note, also does not play intro when I cast to my Oppo.

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Side note, also does not play intro when I cast to my Oppo.

 

Hi, it's not supported over Dlna.

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  • Solution

 

 

I setup up a Dolby Atmos intro to play before each movie. It works on my phone, works on embedded TV apps, but does not play on my Roku app. Just goes directly to the movie. Is this a known issue?

 

Hi, no, this is not a known issue. Did you make sure to turn on the Cinema Intros feature in the Roku app?

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This is on by default by the way, so the only way it would have come to be off is if you disabled it.

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  • 3 weeks later...
jeramiah

I'm glad I found this forum.  It looks like there is in fact a setting within the Emby app inside of Roku.  However, it's not turned on by default.  Mine says that in order to enable it, you must have an Emby Premiere subscription.   I would like to ask a quick question. I paid for the upgrade through my iphone, but it looks like the app on roku doesn't reflect this since I'm unable to enable the cinema intro. I'm using the same account in both places.  Who do I speak to about that? Is what I paid for not the subscription?  Sorry for the confusion.

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I paid for the upgrade through my iphone, but it looks like the app on roku doesn't reflect this since I'm unable to enable the cinema intro. I'm using the same account in both places.  

 

Hi.  What, exactly, did you purchase?  If you just purchased the app unlock, no that does not include any other apps or Premiere features.

 

Feature Matrix

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