arrbee99 1551 Posted December 30, 2019 Share Posted December 30, 2019 This might not an Emby thing, but thought I'd ask - I bought and ripped the above using MakeMKV. It plays fine in Emby Theater using English True HD 7.1 and its direct Playing. If I play the same on a Shield the picture is a blocky mess and its direct Streaming. If I play it again on Shield but change to 5.1 audio it plays fine and direct plays. Other 4K movies play fine on the Shield using True HD 7.1. Now when ripping MakeMKV it did fine but said 'AV syncronisation issues were found'. Any thoughts on whether that would definitely be the cause, without affecting (apparently) 5.1 playback and without affecting playback in Theater. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted December 30, 2019 Author Share Posted December 30, 2019 Might not be much of a concern from MakeMKVs point of view, possibly https://makemkv.com/forum/viewtopic.php?f=8&t=21079 Link to comment Share on other sites More sharing options...
Luke 37009 Posted December 31, 2019 Share Posted December 31, 2019 @ may have some mkv tips. @@CBers may have some shield insight. Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 31, 2019 Share Posted December 31, 2019 (edited) This again. https://emby.media/community/index.php?/topic/75688-4k-hevc-files-freeze-after-a-few-seconds/ Someone needs to pin a post about this, and explain what is happening and how to deal with it, until @softworkz can fix it. Edited December 31, 2019 by Doofus Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted December 31, 2019 Author Share Posted December 31, 2019 So that means its a bug, it'll be like that for a while, it doesn't affect all 4k movies and I just have to get it to direct play, which I can by playing 5.1 instead of True HD 7.1 audio ? Link to comment Share on other sites More sharing options...
CBers 6766 Posted December 31, 2019 Share Posted December 31, 2019 Personally I don't have any issues Direct playing anything on my Shield, it never transcodes. This includes 1080, 4K with and without Atmos. @@arrbee99 Can you supply a sample from your rip. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 31, 2019 Share Posted December 31, 2019 (edited) If your system is not compatible with the selected audio track, then remuxes the movie converting the audio track to one compatible with your system. That HLS stream is the problem. I have a lot of HEVC movies that when audio is remuxed show green artifacts. How is your nvidia shield connected? To TV using ARC or to AVR? ARC does not support True HD. https://emby.media/community/index.php?/topic/78639-when-remuxing-hevc-dts-movies-green-artifacts-are-shown/?hl=green Edited December 31, 2019 by vdatanet 1 Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 31, 2019 Share Posted December 31, 2019 There are already multiple reports of this, and there will be more. Link to comment Share on other sites More sharing options...
ebr 14903 Posted December 31, 2019 Share Posted December 31, 2019 Doofus - have we isolated this to HEVC + HDR with stream copy? Or is it some other attribute because it isn't all HEVC. Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 31, 2019 Share Posted December 31, 2019 It isn't specific to HDR. I can reproduce it with SDR 4k HEVC, too. It's more prevalent with deep color HEVC profiles (10bit, L5, L5.1). Lower resolution videos are less affected, so video bitrate/bandwidth is likely a factor, too. The container isn't designed for the codec, but with basic profiles, it will play without issue. Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 31, 2019 Share Posted December 31, 2019 I'll have to test it with some of my 1080 HDR stuff, and see what happens. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted December 31, 2019 Author Share Posted December 31, 2019 (edited) Personally I don't have any issues Direct playing anything on my Shield, it never transcodes. This includes 1080, 4K with and without Atmos. @@arrbee99 Can you supply a sample from your rip. Hopefully, this is chapter one and two other random chapters... https://1drv.ms/u/s!AmkRWNKmKxThiKFMCsqD5MoLp2qcHQ?e=hLzEfO https://1drv.ms/u/s!AmkRWNKmKxThiKFN87966aUP8NygKw?e=gy9KKb https://1drv.ms/u/s!AmkRWNKmKxThiKFOapk1FoSJJi5EbQ?e=cUx2f5 Edit - Chapter One and one of the others is blocky and the other one seems fine. Edited December 31, 2019 by arrbee99 Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted December 31, 2019 Author Share Posted December 31, 2019 If your system is not compatible with the selected audio track, then remuxes the movie converting the audio track to one compatible with your system. That HLS stream is the problem. I have a lot of HEVC movies that when audio is remuxed show green artifacts. How is your nvidia shield connected? To TV using ARC or to AVR? ARC does not support True HD. https://emby.media/community/index.php?/topic/78639-when-remuxing-hevc-dts-movies-green-artifacts-are-shown/?hl=green Its just connect via ordinary HDMI to the Sony TV. The HDMI/ARC is used to send sound to the Samsung soundbar. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted December 31, 2019 Author Share Posted December 31, 2019 It isn't specific to HDR. I can reproduce it with SDR 4k HEVC, too. It's more prevalent with deep color HEVC profiles (10bit, L5, L5.1). Lower resolution videos are less affected, so video bitrate/bandwidth is likely a factor, too. The container isn't designed for the codec, but with basic profiles, it will play without issue. Dumb question - where do I find media info about this L5 L5.1 stuff ? Link to comment Share on other sites More sharing options...
Guest asrequested Posted December 31, 2019 Share Posted December 31, 2019 Dumb question - where do I find media info about this L5 L5.1 stuff ? Easiest way is to use mediainfo. But your movie will have deep color. The problem isn't with your media. That's why it plays correctly in Theater. 1 Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 1, 2020 Share Posted January 1, 2020 (edited) OK, this is a little difficult for me to test, as most of my equipment supports a lot of media. I finally found a 1080 HDR L4 movie, then I muxed in an audio track that wasn't supported, to force direct streaming. It played without issue. I'm fairly certain that high color level (L5 +) is where the problem begins. And I just discovered that I have some L6 movies. So this is definitely needs to be considered. From the log, for those interested. 12:59:59.121 Stream mapping: 12:59:59.121 Stream #0:0 -> #0:0 (copy) 12:59:59.121 Stream #0:1 -> #0:1 (truehd (native) -> ac3 (native)) 12:59:59.121 Press [q] to stop, [?] for help 12:59:59.125 [segment @ 0000014901aade40] Opening 'G:\transcoding-temp\9d07e28480ad37c6f9e1b9c20006e7310.ts.tmp' for writing 12:59:59.126 Output #0, segment, to 'G:\transcoding-temp\9d07e28480ad37c6f9e1b9c20006e731%d.ts': 12:59:59.126 Metadata: 12:59:59.126 encoder : Lavf58.31.104 12:59:59.126 Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, Level 120, 24 fps, 24 tbr, 90k tbn, 24 tbc (default) 12:59:59.126 Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1, fltp (24 bit), 384 kb/s (default) 12:59:59.126 Metadata: 12:59:59.126 encoder : Lavc58.56.101 ac3 Edited January 1, 2020 by Doofus Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 1, 2020 Share Posted January 1, 2020 (edited) It looks like ffprobe is returning the level as 3 digit number. In that case, 120 (L4). An L6 is 180 (see below) and L5 is 150 Edited January 1, 2020 by Doofus Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted January 1, 2020 Author Share Posted January 1, 2020 If it matters, every 4K film I've got except one is level 153, including the offending Toy Story 4. They all play fine (well they did the last time I checked), except for, as mentioned, Toy Story 4. Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 1, 2020 Share Posted January 1, 2020 (edited) If it matters, every 4K film I've got except one is level 153, including the offending Toy Story 4. They all play fine (well they did the last time I checked), except for, as mentioned, Toy Story 4. Level 153 is L5.1 for HEVC stuff. L5.1 for h264 stuff, is just Level 51. Were they all direct streaming? If the server isn't remuxing the video, it doesn't apply. And not every video will break up in the same way. Some will what I refer to as 'chunk'. Meaning that they momentarily freeze, and parts of the picture will separate in chunks. Edited January 1, 2020 by Doofus Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 1, 2020 Share Posted January 1, 2020 This might not an Emby thing, but thought I'd ask - I bought and ripped the above using MakeMKV. It plays fine in Emby Theater using English True HD 7.1 and its direct Playing. If I play the same on a Shield the picture is a blocky mess and its direct Streaming. If I play it again on Shield but change to 5.1 audio it plays fine and direct plays. Other 4K movies play fine on the Shield using True HD 7.1. Now when ripping MakeMKV it did fine but said 'AV syncronisation issues were found'. Any thoughts on whether that would definitely be the cause, without affecting (apparently) 5.1 playback and without affecting playback in Theater. Sounds like a dodgy 7.1 audio track. Have you re-ripped the movie? I thought the thread had moved on, but looks like the original rip is possibly corrupted. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted January 1, 2020 Author Share Posted January 1, 2020 Level 153 is L5.1 for HEVC stuff. L5.1 for h264 stuff, is just Level 51. Were they all direct streaming? If the server isn't remuxing the video, it doesn't apply. And not every video will break up in the same way. Some will what I refer to as 'chunk'. Meaning that they momentarily freeze, and parts of the picture will separate in chunks. I'd have to check properly, but thing quite a few were using 7.1 audio, which seems to give Direct Streaming. I think they played OK, but its been a few weeks and I probably told some to play in 5.1 audio anyway, just so they would Direct Play. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 1, 2020 Share Posted January 1, 2020 I'd have to check properly, but thing quite a few were using 7.1 audio, which seems to give Direct Streaming. I think they played OK, but its been a few weeks and I probably told some to play in 5.1 audio anyway, just so they would Direct Play. The Shield should only have to remux the audio if your receiver doesn't support 7.1. The video should be in COPY mode. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted January 1, 2020 Author Share Posted January 1, 2020 Sounds like a dodgy 7.1 audio track. Have you re-ripped the movie? I thought the thread had moved on, but looks like the original rip is possibly corrupted. Haven't yet. MakeMKV didn't report any problems, except for the AV thing mentioned in Post#1, which looking at the forums, didn't sound like anything to worry about. Will try again, after checking out some other movies using Direct Streaming, as per previous post(?), assuming I can get near our only 4K TV. Link to comment Share on other sites More sharing options...
Guest asrequested Posted January 1, 2020 Share Posted January 1, 2020 The Shield should only have to remux the audio if your receiver doesn't support 7.1. The video should be in COPY mode. This is the outstanding bug. This isn't about how to direct play. We're trying to address the container support for HEVC. There isn't an issue with his rip. Link to comment Share on other sites More sharing options...
arrbee99 1551 Posted January 1, 2020 Author Share Posted January 1, 2020 The Shield should only have to remux the audio if your receiver doesn't support 7.1. The video should be in COPY mode. No receiver, Shield goes into TV via HDMI and sounds comes out to soundbar via HDMI-ARC. Not sure what you mean by COPY mode. Link to comment Share on other sites More sharing options...
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