Errors in identifying Artists and Albums with Musicbrainz and AudioDB

[JBFROG 0]

Since last few days, I'm not able to identify any album with MusicBrainz or gathering pictures.

 

Is there any known issue about athentication to external websites or change in protocols ?

It seems the certificates doesn't work anymore.

 

InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
     at /source/mono/external/boringssl/ssl/handshake_client.c:1132

 

More details in joined log file.

 

Thanks for your support

Edited December 22, 2019 by JBFROG

[Luke 37007]

Hi there, please attach the emby server log file. thanks !

[JBFROG 0]

Please find attached the last logfile.

 

I launched multiple umage requests for Artists search and TV.

 

Regards,

embyserver.zip

[Luke 37007]

Hi, all outgoing communications are failing. It looks like you have something blocking Emby Server from sending requests to remote websites. This could be firewall, security software, of VPN. If you can resolve this then it should resolve your issue. Please let us know if this helps. Thanks.

[JBFROG 0]

I checked everything related to newtork and found no issues.

 

I tried to uninstall and reinstall MusicBrainz and AudioDB.

 

In that log file, you will find I can download TV series pictures without any problem.

When I try to identify Artists, I receive a SSL error.

 

"InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED

     at /source/mono/external/boringssl/ssl/handshake_client.c:1132"

embyserver.zip

[JBFROG 0]

After a full unistall/install of Emby, I give up.

 

Same symptoms, same errors... onlhy with MusicBrainz.

I don't use HTTPS and don't have installed any certificate.

 

Emby is running on a Synology NAS DS218Play.

 

Joined a fresh log file.

 

Thanks for your support.

embyserver.txt

[mengx8 0]

I have the same problem

 

 

2020-01-05 06:53:19.339 Error App: Error in MusicBrainz

        *** Error Report ***

        Version: 4.3.1.0

        Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121

        Operating system: Unix 4.4.59.0

        64-Bit OS: True

        64-Bit Process: True

        User Interactive: False

        Mono: 5.18.0.240 (tarball Fri Jan 18 18:48:20 UTC 2019)

        Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/5.18.0.240/lib/mono/4.5/mscorlib.dll

        Processor count: 4

        Program data path: /var/packages/EmbyServer/target/var

        Application directory: /volume1/@appstore/EmbyServer/releases/4.3.1.0

        MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED

          at /source/mono/external/boringssl/ssl/handshake_client.c:1132

          at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00038] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000a1] in <06b225350c3541b2a422a59539189a6b>:0 

          at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)

          at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000ff] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.AsyncProtocolRequest.StartOperation (System.Threading.CancellationToken cancellationToken) [0x0008b] in <06b225350c3541b2a422a59539189a6b>:0 

           --- End of inner exception stack trace ---

          at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00252] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x00126] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <06b225350c3541b2a422a59539189a6b>:0 

           --- End of inner exception stack trace ---

          at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebOperation.Run () [0x0009a] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <06b73b509b314fc8a9db8d5f73b3c223>:0 

           --- End of inner exception stack trace ---

          at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00769] in <ea16a5cfc8b849ea8a8b03b4ad685e1f>:0 

          at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <ea16a5cfc8b849ea8a8b03b4ad685e1f>:0 

          at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse (System.String url, System.Boolean isSearch, System.Boolean forceMusicBrainzProper, System.Threading.CancellationToken cancellationToken) [0x001da] in <af82fbec3122458bb6911166df2d7780>:0 

          at MusicBrainz.MusicBrainzAlbumProvider.GetSearchResults (MediaBrowser.Controller.Providers.AlbumInfo searchInfo, System.Threading.CancellationToken cancellationToken) [0x0017c] in <af82fbec3122458bb6911166df2d7780>:0 

          at MusicBrainz.MusicBrainzAlbumProvider.GetMetadata (MediaBrowser.Controller.Providers.AlbumInfo id, System.Threading.CancellationToken cancellationToken) [0x00094] in <af82fbec3122458bb6911166df2d7780>:0 

          at MediaBrowser.Providers.Manager.MetadataService`2[TItemType,TIdType].ExecuteRemoteProviders (MediaBrowser.Controller.Providers.MetadataResult`1[T] temp, System.String logName, TIdType id, System.Collections.Generic.IEnumerable`1[T] providers, System.Threading.CancellationToken cancellationToken) [0x00138] in <b715abeb47a74caa86d135cf64129f07>:0 

        Source: mscorlib

        TargetSite: Void Throw()

        InnerException: System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.)

        Source: System

        TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult)

          at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebOperation.Run () [0x0009a] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <06b73b509b314fc8a9db8d5f73b3c223>:0 

        InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.

        Source: mscorlib

        TargetSite: Void Throw()

          at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00252] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x00126] in <06b225350c3541b2a422a59539189a6b>:0 

          at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <06b225350c3541b2a422a59539189a6b>:0 

        InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED

          at /source/mono/external/boringssl/ssl/handshake_client.c:1132

        Source: mscorlib

        TargetSite: Void Throw()

          at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00038] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000a1] in <06b225350c3541b2a422a59539189a6b>:0 

          at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)

          at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000ff] in <06b225350c3541b2a422a59539189a6b>:0 

          at Mono.Net.Security.AsyncProtocolRequest.StartOperation (System.Threading.CancellationToken cancellationToken) [0x0008b] in <06b225350c3541b2a422a59539189a6b>:0 

 

[mengx8 0]

Hi, all outgoing communications are failing. It looks like you have something blocking Emby Server from sending requests to remote websites. This could be firewall, security software, of VPN. If you can resolve this then it should resolve your issue. Please let us know if this helps. Thanks.

Only MusicBrainZ has this problem