ngranger 1 Posted December 13, 2019 Share Posted December 13, 2019 Ive searched a bunch and cant seem to figure out what im doing wrong.... background: I have a TS-251, firmware 4.4.1.1146 I downloaded the emby-server-qnap_4.3.0.30_x86_64 file as directed and everything installed ok. I started the setup and it took me to the setup screen for emby i picked my language, but then had to go do a few things. by the time came back my laptop had gone to sleep and i lost the connection in the web browser. now i keep getting the "site cant be reached" ERR_CONNECTION_REFUSED error when i try to go back to do the setup. I have tried removing emby from my qnap, restarted the NAS, reinstalling the emby app multiple times. Im not sure what to do now. I also have installed linux so i can access the file system on the NAS, since i have zero experience with ssh. I also have very little knowledge of networking so i pretty much need instructions on setting up that stuff up. (i enabled the web server and sql server, pretty sure thats required to make this work?) any help is much appreciated! Thanks Nick Link to comment Share on other sites More sharing options...
slangwanger 3 Posted December 14, 2019 Share Posted December 14, 2019 Hi, is it possible to post logs so someone more knowledgeable than myself can help you. if you have use of a windows you could try using winscp to retrieve the log files and then navigate to i hope this helps Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 14, 2019 Author Share Posted December 14, 2019 can i attach .txt files here somehow? i cant seem to figure it out, and the log file is pretty long so i didnt want to copy/paste if i didnt have to. Thanks Nick Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 14, 2019 Author Share Posted December 14, 2019 Found it.... hardware_detection-63711854279.txt hardware_detection-63711853307.txt embyserver-63711854205.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 14, 2019 Share Posted December 14, 2019 It appears to be starting successfully. Is the emby server application still running when you get the connection refused error? Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 14, 2019 Author Share Posted December 14, 2019 Not exactly sure how to check that. is that found under "system status" > "system services"? Nick Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 14, 2019 Author Share Posted December 14, 2019 i took a few screenshots of the system services list if that helps.... Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 14, 2019 Author Share Posted December 14, 2019 I noticed the emby server was on when i loaded the ps3 up thismorning for the kids. I i think that answers your question Luke? Link to comment Share on other sites More sharing options...
slangwanger 3 Posted December 14, 2019 Share Posted December 14, 2019 have a look in System Logs and look at Qboost Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 15, 2019 Share Posted December 15, 2019 So when it says connection refused, what is the address in the browser address bar? Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 15, 2019 Author Share Posted December 15, 2019 (edited) the address is http://WANIP:8096/ and the emby server shows up as enabled under qboost Edited December 15, 2019 by Happy2Play removed external address Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted December 15, 2019 Share Posted December 15, 2019 (edited) the address is http://yourip:8096/ and the emby server shows up as enabled under qboost Are you saying local connect is not working either? LANIP:8096 Have you verified a site like canyouseeme.org shows your ports open? As I currently can not see the port open. Have you checked the Connectivity wiki? https://github.com/MediaBrowser/Wiki/wiki/Connectivity#external-connections Edited December 15, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 15, 2019 Share Posted December 15, 2019 Yes why are you trying wan ip instead of lan ip? Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 15, 2019 Author Share Posted December 15, 2019 thanks for the replies this is where my knowledge gets dicey... i dont know much at all about networking and such. I tried the page you referenced, put the NAS IP in, and port 8096 and it timed out. I dont know what the diff is between the wan/lan IP is or how to change what im using. I will take some time to look through the connectivity wiki you referenced and see if theres anything that i can figure out. Thanks again guys Nick Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 15, 2019 Share Posted December 15, 2019 So you don't know the internal LAN ip address of your NAS? Link to comment Share on other sites More sharing options...
slangwanger 3 Posted December 16, 2019 Share Posted December 16, 2019 if you use Qfinder look at Details for your ip address in your web browser address bar type. http://the ip from Details:8096/ Link to comment Share on other sites More sharing options...
ngranger 1 Posted December 16, 2019 Author Share Posted December 16, 2019 Morning guys. I access my NAS interface (QTS desktop) from the web browser via an IP:8080 address which is shown as my WAN IP when i look at the network & virtual switch control panel window. i log into myqnapcloud website to access the NAS so that might be why its using the WANIP? Sounds like i need to try accessing it using the IP address shown under system status (which i assume is the LAN IP). and i will do this later tonight and let you know if it worked. I cant use the qfinder on my computer cause its a work computer and they limit what i can install on it. (my home PC was destroyed in a flood recently and i havent replaced it) sorry for my arrogance here im dumb when it comes to this stuff, i really appreciate your help! Nick Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 16, 2019 Share Posted December 16, 2019 Thanks for the info. Let us know how that goes. Link to comment Share on other sites More sharing options...
Solution ngranger 1 Posted December 17, 2019 Author Solution Share Posted December 17, 2019 Hi guys, Last night i was able to get the emby server setup completed. From what i can tell, when you use myqnapcloud to sign into your NAS, it uses the WAN IP, even if you're doing this from within your home network. then when you open the emby server, it attempts to open the 8096 port using that same IP. that resulted in the connection refused error. So this time i connected the the NAS directly using the LAN IP, and clicked the emby app and it opened successfully. problem solved. thanks again for your patience and guidance. it is much appreciated! Nick 1 Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 17, 2019 Share Posted December 17, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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