voltagexdt 4 Posted June 13, 2014 Share Posted June 13, 2014 need help, I am a supporter. have a key for themes and for coverart just purchased ROC theme. if I try to enter that as a supporter key I lose that function. I cannot seem to find where to enter the ROC key Link to comment Share on other sites More sharing options...
voltagexdt 4 Posted June 13, 2014 Author Share Posted June 13, 2014 ok I somehow linked the keys yet still not working for roc. still expired. Link to comment Share on other sites More sharing options...
Cheesegeezer 3086 Posted June 13, 2014 Share Posted June 13, 2014 (edited) ok I somehow linked the keys yet still not working for roc. still expired. You need to pay for the theme using the same paypal account(email address) you got your supporter key with. The registration checks against your email address and in effect the supporter key linked to that email address. If you used a different paypal email that isnt registered as a supporter then it will fail. Can you supply a screen shot of your supporter page, but please hide any characters you have entered or at least some of them. Does that answer your question or at least help Cheers Edited June 13, 2014 by Cheesegeezer Link to comment Share on other sites More sharing options...
voltagexdt 4 Posted June 13, 2014 Author Share Posted June 13, 2014 ok... so I used a different email what do I do? Link to comment Share on other sites More sharing options...
Cheesegeezer 3086 Posted June 13, 2014 Share Posted June 13, 2014 (edited) ok... so I used a different email what do I do?PM @@leedavies as to how the best way to resolve this is. He is the dev for Roc theme. Ask for refund so you can re purchase with your supporter email Edited June 13, 2014 by Cheesegeezer Link to comment Share on other sites More sharing options...
voltagexdt 4 Posted June 13, 2014 Author Share Posted June 13, 2014 ok I was able to link these 6......133.......1d...59centralitycoverart4imperiumkismetmaelstrommbsupportervanillaroc and it shows roc. Roc on plug in list shows registered with a green box. however when I run it says expired.. Link to comment Share on other sites More sharing options...
Cheesegeezer 3086 Posted June 13, 2014 Share Posted June 13, 2014 Hmmmm i'm not sure about this. You have restarted mbc? Can you provide mbc log please. Just the latest one and not the configurator one. Check my signature if you are unsure on how to report logs. Cheers Link to comment Share on other sites More sharing options...
mariors44 18 Posted June 13, 2014 Share Posted June 13, 2014 Try to remove ROC and the reinstall theme again see if that helps. Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 13, 2014 Share Posted June 13, 2014 Sounds like all the core logic is working but there may be an issue specifically with that theme. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now