Tobi Uchiha 0 Posted November 30, 2019 Share Posted November 30, 2019 Hello, I'm experiencing an offset of about -5 seconds for my subtitles, if I play them in the Web App. This only occurs if I continue watching a video - it works correctly if I watch the video from start to finish. The subtitle timings are correct and the subtitles are correctly displayed when played back raw or in the Emby Android app (couldn't test other Emby apps). This issue first occurred after I switched to Emby Server 4.3.0.30. A temporary workaround is disabling and re-enabling the subtitles. I'm accessing the Web App using Firefox 70 on Linux and my Emby Server instance is running on a Synology NAS. My PC is pretty powerful, while my Synology NAS isn't. But I hadn't had issues with earlier versions of Emby Server. Is this something you are aware of and if so, what are possible steps I could take to resolve this issue (if there are any)? Thanks in advance! Link to comment Share on other sites More sharing options...
Luke 37057 Posted November 30, 2019 Share Posted November 30, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Tobi Uchiha 0 Posted November 30, 2019 Author Share Posted November 30, 2019 (edited) I omitted screenshots, since they wouldn't be of value and added the server log file. Is there anything else of relevance to you? embyserver.txt Edited November 30, 2019 by Tobi Uchiha Link to comment Share on other sites More sharing options...
Luke 37057 Posted December 24, 2019 Share Posted December 24, 2019 @@Tobi Uchiha Are you still running into this with Emby Server 4.3.1? Link to comment Share on other sites More sharing options...
Tobi Uchiha 2 2 Posted January 2, 2020 Share Posted January 2, 2020 @@Tobi Uchiha Are you still running into this with Emby Server 4.3.1? I'm still running into this with Version 4.3.1 on my Synology NAS. It has gotten worse actually. I mentioned a workaround in my original post, which is no longer working with the version 4.3.1. Now what I have to do is remember where I was in the Episode, then restart the episode from the beginning and seek to the location I was on - very frustrating! P.S.: I lost access to my original account, because I forgot my password and used a temporary email at signup, so this is my new account... ^^ Link to comment Share on other sites More sharing options...
Luke 37057 Posted January 5, 2020 Share Posted January 5, 2020 What format subtitles? Link to comment Share on other sites More sharing options...
Tobi Uchiha 2 2 Posted January 5, 2020 Share Posted January 5, 2020 .ass The subtitles are embeded in a MKV container and are complemented by an also embeded .tff file for a custom font. Link to comment Share on other sites More sharing options...
Luke 37057 Posted January 9, 2020 Share Posted January 9, 2020 Can you provide a sample video for testing? Link to comment Share on other sites More sharing options...
Tobi Uchiha 2 2 Posted January 9, 2020 Share Posted January 9, 2020 Sure, where should I upload it to? All of those files are ~1GB. Is a torrent okay as well? Link to comment Share on other sites More sharing options...
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