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Emby for Kodi - Trailers Not Playing



Best Answer Angelblue05 , 04 December 2019 - 10:47 PM

This should be resolved with 4.1.17

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#1 ulrick65 OFFLINE  

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Posted 29 November 2019 - 12:59 AM

At one time I know this was disabled due to issues but then it was fixed in an earlier release of the server...but now I am unable to play trailers in Kodi.  The button is there, trailer plays fine in the web app...but not in Kodi.  I get the little spinner for a second, then right back to the info page.

 

Is it just me or are there still issues with this?

 

Thanks.



#2 Angelblue05 OFFLINE  

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Posted 29 November 2019 - 12:47 PM

Trigger an update for your movies library, does it resolve it? Unfortunately, updating trailers in emby does not trigger an event and so it sounds like your trailers are not imported or updated in Kodi.

 

Launch emby for kodi > find the movie library > open the context menu on it > update or repair the library. Then retry to play the trailer, is it working then?



#3 ulrick65 OFFLINE  

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Posted 29 November 2019 - 01:39 PM

 

Trigger an update for your movies library, does it resolve it? Unfortunately, updating trailers in emby does not trigger an event and so it sounds like your trailers are not imported or updated in Kodi.

 

Launch emby for kodi > find the movie library > open the context menu on it > update or repair the library. Then retry to play the trailer, is it working then?

 

I tried that already, I recently reset my entire local database too...but no go.  I just did it again on a library to double check and it refreshed all media, but still the trailers don't play.

 

Thanks.


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#4 Angelblue05 OFFLINE  

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Posted 29 November 2019 - 01:46 PM

Provide your Kodi log trying to play a trailer, thanks.

#5 ulrick65 OFFLINE  

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Posted 29 November 2019 - 04:45 PM

Provide your Kodi log trying to play a trailer, thanks

 

That's been an issue for me to find the Kodi log though I have not spent a ton of time looking, I couldn't see in Kodi where to bring it up.  I run this on an Nvidia Shield...do you know the best way for me to get to the log?

 

Thanks.



#6 Angelblue05 OFFLINE  

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Posted 29 November 2019 - 04:47 PM

Follow this here, using the logfile uploader

https://github.com/M...report-an-issue



#7 ulrick65 OFFLINE  

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Posted 29 November 2019 - 06:48 PM

Follow this here, using the logfile uploader

https://github.com/M...report-an-issue

 

Thanks.  

 

Here's the link:  https://paste.kodi.tv/mohunekenu


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#8 Angelblue05 OFFLINE  

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Posted 29 November 2019 - 07:15 PM

Ok I do see something interesting in your log, I will keep you posted as soon as I know more/have a fix.

#9 ulrick65 OFFLINE  

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Posted 30 November 2019 - 01:55 PM

Ok I do see something interesting in your log, I will keep you posted as soon as I know more/have a fix.

 

Ok, thanks!



#10 Angelblue05 OFFLINE  

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Posted 04 December 2019 - 10:47 PM   Best Answer

This should be resolved with 4.1.17


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#11 ulrick65 OFFLINE  

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Posted 05 December 2019 - 02:15 AM

This should be resolved with 4.1.17

 

Excellent!  I will give it a whirl.  Unfortunately, my server crashed today and I am in the process of rebuilding it...probably take me a day or two.   :(


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#12 ulrick65 OFFLINE  

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Posted 05 December 2019 - 10:55 PM

This should be resolved with 4.1.17

 

I got my server back online and have Emby all reinstalled and working.  When I run Kodi, it updated the add in to 4.1.18 but I am not getting any updates from the server.  Do you think because I had to reinstall that I will need to do a full local database reset?  I tried going to the add in and updating the library, but nothing happens.



#13 Angelblue05 OFFLINE  

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Posted 05 December 2019 - 11:11 PM

You definitely need to do a reset. Your content have new ids and what’s in Kodi is no longer valid.

#14 ulrick65 OFFLINE  

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Posted 07 December 2019 - 02:35 PM

All set, I reset and everything is good to go...trailers are working fine.

 

Thanks for the help!


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