gatsu 0 Posted November 20, 2019 Share Posted November 20, 2019 Hello, I'm not exactly sure which forum to put this problem in. I switched to using a Linux server but it also happened when I was using a Windows Emby server. When I start this show after playing for maybe less than a minute the show would restart a couple times and skip to the next episode and a pop up saying "Too many errors. Giving up." will show. This doesn't happen with any other shows or movies that I have. It only happens to this series. This happens when I use the Emby app on my TV but if I use my ShieldTV in another room I don't have this problem. Thanks for the help. embyserver.txt ffmpeg-transcode-d92ab304-51de-4796-827c-07a16e39ca91_1.txt Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 20, 2019 Share Posted November 20, 2019 That message indicates that the app tried to play this movie every way possible and none of them worked. If you turn off the subtitles, does it play? Link to comment Share on other sites More sharing options...
gatsu 0 Posted November 20, 2019 Author Share Posted November 20, 2019 I turned off the subtitles through the Emby app. I still get "Too many errors. Giving up." Should I remove the embedded subtitles from the video? embyserver.txt ffmpeg-directstream-6e98e6ab-7684-447c-a1b5-82ec329f62f1_1.txt ffmpeg-transcode-7f39fb56-3a00-40c5-b969-ac3cd8971b95_1.txt ffmpeg-transcode-db55a163-7271-4f2a-8ccb-440c8b50787f_1.txt Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 20, 2019 Share Posted November 20, 2019 Can you please follow the instructions for sending a log from the app? Play this item until it fails and then send the log immediately after. Thanks. Link to comment Share on other sites More sharing options...
aja07 20 Posted November 20, 2019 Share Posted November 20, 2019 (edited) I get this problem on my Mibox for recorded TV (SBS Australia) as the recording includes English (DVB-Teletext) I have to to switch the subtitles to None in the ATV app for the episode before it will play. Edited November 21, 2019 by aja07 Link to comment Share on other sites More sharing options...
Luke 37025 Posted November 21, 2019 Share Posted November 21, 2019 I get this problem on my Mibox for recorded TV (SBS Australia) as the recording includes English (DVB_TELETEXT) I have to to switch the subtitles to None in the ATV app for the episode before it will play. @@aja07 can we please look at an example? Thanks ! Link to comment Share on other sites More sharing options...
aja07 20 Posted November 21, 2019 Share Posted November 21, 2019 (edited) @@aja07 can we please look at an example? Thanks ! Hi @@Luke , can you get this ? https://1drv.ms/u/s!At0OMBUBX5hliSLuDMfEcX7AZG8W?e=a9MfN9 Edited November 21, 2019 by aja07 Link to comment Share on other sites More sharing options...
gatsu 0 Posted November 21, 2019 Author Share Posted November 21, 2019 Can you please follow the instructions for sending a log from the app? Play this item until it fails and then send the log immediately after. Thanks. I just sent the log. Running Man Episode 440 Around 9:41 AM Local User logged in a steve. Thanks for the help. Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 21, 2019 Share Posted November 21, 2019 Looks like a problem with the audio track and, since it is already 2 channel AAC, we never try to convert it to anything else. 11-21 09:42:19.839 17785 18297 E ffmpeg_jni: Error in avcodec_receive_frame: Invalid data found when processing input 11-21 09:42:19.850 17785 18275 E ExoPlayerImplInternal: Playback error. 11-21 09:42:19.850 17785 18275 E ExoPlayerImplInternal: com.google.android.exoplayer2.ExoPlaybackException: com.google.android.exoplayer2.ext.ffmpeg.FfmpegDecoderException: Unexpected decode error Link to comment Share on other sites More sharing options...
Richard Branches 231 Posted November 21, 2019 Share Posted November 21, 2019 By the way, could you please add that "too many errors, giving up" message to onesky? I've never seen it there. Thanks. Link to comment Share on other sites More sharing options...
gatsu 0 Posted November 22, 2019 Author Share Posted November 22, 2019 Looks like a problem with the audio track and, since it is already 2 channel AAC, we never try to convert it to anything else. 11-21 09:42:19.839 17785 18297 E ffmpeg_jni: Error in avcodec_receive_frame: Invalid data found when processing input 11-21 09:42:19.850 17785 18275 E ExoPlayerImplInternal: Playback error. 11-21 09:42:19.850 17785 18275 E ExoPlayerImplInternal: com.google.android.exoplayer2.ExoPlaybackException: com.google.android.exoplayer2.ext.ffmpeg.FfmpegDecoderException: Unexpected decode error Do you think it's because my TV can't handle audio track? It works on ShieldTV and other AAC 2.0 audio tracks works on my TV, but comparing two of the same episode with different audio tracks. The one with an audio track of 192kb/s and 48Hz gives errors while the one with an audio track of 253kb/s and 44.1Hz works. I'm not sure if that difference will cause the errors to occur. But thanks for finding out where the error is occurring. Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 22, 2019 Share Posted November 22, 2019 It is actually ffmpeg having trouble with decoding it... Link to comment Share on other sites More sharing options...
Luke 37025 Posted November 24, 2019 Share Posted November 24, 2019 Is this consistent at the same spot for the same file? Link to comment Share on other sites More sharing options...
aja07 20 Posted November 24, 2019 Share Posted November 24, 2019 For the file I posted (see link above) it happens immediately on mibox ATV. Emby Theatre however, can play it. Link to comment Share on other sites More sharing options...
Luke 37025 Posted November 25, 2019 Share Posted November 25, 2019 Does it happen with any other files? Link to comment Share on other sites More sharing options...
gatsu 0 Posted November 25, 2019 Author Share Posted November 25, 2019 Is this consistent at the same spot for the same file? It happens to me on the same spot on the same file and on other files that have the same audio files with 192kb/s and 48Hz. I'm not sure if that is the reason it causes the "Too many errors. Giving up" prompt and to cause problems with ffmpeg to decoding it. Link to comment Share on other sites More sharing options...
Luke 37025 Posted November 25, 2019 Share Posted November 25, 2019 We'll see what @@ebr thinks. Thanks. Link to comment Share on other sites More sharing options...
aja07 20 Posted November 25, 2019 Share Posted November 25, 2019 It happens to me on any tv recording file that has English (DVB-TELETEXT) set. Have to switch it off for the recording to play. Its not an issue for me as I would have switched it off anyway as I don't need the teletext, but for some reason most if not all shows recorded from SBS Australia channel has this teletext set. Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 25, 2019 Share Posted November 25, 2019 It happens to me on any tv recording file that has English (DVB-TELETEXT) set. Have to switch it off for the recording to play. Its not an issue for me as I would have switched it off anyway as I don't need the teletext, but for some reason most if not all shows recorded from SBS Australia channel has this teletext set. This is more than likely some other issue. Can you please open a new thread with details? Thanks. Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 25, 2019 Share Posted November 25, 2019 Not sure it will make a difference, but can you try the beta version of the app? Link to comment Share on other sites More sharing options...
gatsu 0 Posted November 26, 2019 Author Share Posted November 26, 2019 Not sure it will make a difference, but can you try the beta version of the app? I tried it, still the same. Do you think the server update 4.3.0.26 might help? There is an ffmpeg 4.3 update in it, but I have to wait for arch update. Link to comment Share on other sites More sharing options...
ebr 14905 Posted November 26, 2019 Share Posted November 26, 2019 Do you think the server update 4.3.0.26 might help? There is an ffmpeg 4.3 update in it, but I have to wait for arch update. No, the server won't make a difference here. It is on the app side that the audio is unable to be decoded. We will probably have to add another fallback that forces audio to be converted by the server. Link to comment Share on other sites More sharing options...
markbrown3000 0 Posted May 19, 2020 Share Posted May 19, 2020 I was having the same issue. I changed it to an external player, I used VLC, and it started working fine. Haven't had any issues since. Link to comment Share on other sites More sharing options...
Luke 37025 Posted May 19, 2020 Share Posted May 19, 2020 Hi there, can we please look at an example? Thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now