crusher11 842 Posted November 15, 2019 Share Posted November 15, 2019 I added Nosferatu (1922) last night. Checked just now and it's not identified. Tried to identify it manually but came up empty. So I tested identifying it as Detour, which I'd successfully done a manual identification on previously. Also no results. Then tried identifying it as Star Wars. Again, no results. So it's not an issue specific to the film. I'm getting "Upload Skipped (Error IO)" when trying to attach the log. Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 You will need to post the server log to see what error you are receiving. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Again, I tried to post the log but the forum gives me an error. Here's everything from the attempt at IDing as Star Wars through to what is currently the end of the log: 2019-11-15 13:44:31.416 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=star+wars&type=movie 2019-11-15 13:45:13.422 Error HttpClient: Connection to https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=star+wars&type=movie timed out 2019-11-15 13:45:13.423 Error ProviderManager: Error searching *** Error Report *** Version: 4.3.0.22 Command line: C:\Users\myname\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/myname/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Program data path: C:\Users\myname\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\myname\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=star+wars&type=movie timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncBuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OMDb.Common.OmdbItemProvider.SearchByName(String name, Nullable`1 year, ItemLookupInfo searchInfo, String type, Boolean isSearch, CancellationToken cancellationToken) at OMDb.Common.OmdbItemProvider.SearchByName(List`1 namesToSearch, Nullable`1 year, ItemLookupInfo searchInfo, String type, Boolean isSearch, CancellationToken cancellationToken) at OMDb.Common.OmdbItemProvider.GetSearchResultsInternal(ItemLookupInfo searchInfo, String type, Boolean isSearch, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() InnerException: System.Threading.Tasks.TaskCanceledException: A task was canceled. Source: System.Private.CoreLib TargetSite: Void ThrowForNonSuccess(System.Threading.Tasks.Task) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncBuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) 2019-11-15 13:45:13.423 Info HttpServer: HTTP Response 200 to 10.0.0.2. Time: 84016ms. http://10.0.0.2:8096/emby/Items/RemoteSearch/Movie 2019-11-15 13:50:10.503 Info TaskManager: IntervalTrigger fired for task: Check for application updates 2019-11-15 13:50:10.503 Info TaskManager: IntervalTrigger fired for task: Check for plugin updates 2019-11-15 13:50:10.503 Info TaskManager: Executing Check for application updates 2019-11-15 13:50:10.504 Info TaskManager: Executing Check for plugin updates 2019-11-15 13:50:10.504 Info HttpClient: GET https://www.mb3admin.com/admin/service/EmbyPackages.json 2019-11-15 13:50:10.507 Info HttpClient: GET https://api.github.com/repos/MediaBrowser/Emby.Releases/releases 2019-11-15 13:52:18.564 Error HttpClient: Connection to https://api.github.com/repos/MediaBrowser/Emby.Releases/releases timed out 2019-11-15 13:52:18.566 Error TaskManager: Error *** Error Report *** Version: 4.3.0.22 Command line: C:\Users\myname\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/myname/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Program data path: C:\Users\myname\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\myname\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://api.github.com/repos/MediaBrowser/Emby.Releases/releases timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult(String organzation, String repository, Version minVersion, PackageVersionClass updateLevel, String assetFilename, String packageName, String targetFilename, TimeSpan cacheLength, CancellationToken cancellationToken) at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) Source: Emby.Server.Implementations TargetSite: Void MoveNext() InnerException: System.Threading.Tasks.TaskCanceledException: A task was canceled. Source: System.Private.CoreLib TargetSite: Void ThrowForNonSuccess(System.Threading.Tasks.Task) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) 2019-11-15 13:52:18.566 Info TaskManager: Check for application updates Failed after 2 minute(s) and 8 seconds 2019-11-15 13:53:00.564 Error HttpClient: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out 2019-11-15 13:53:00.565 Error TaskManager: Error *** Error Report *** Version: 4.3.0.22 Command line: C:\Users\myname\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/myname/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Program data path: C:\Users\myname\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\myname\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates(Version applicationVersion, CancellationToken cancellationToken) at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) Source: Emby.Server.Implementations TargetSite: Void MoveNext() InnerException: System.Threading.Tasks.TaskCanceledException: A task was canceled. Source: System.Private.CoreLib TargetSite: Void ThrowForNonSuccess(System.Threading.Tasks.Task) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) 2019-11-15 13:53:00.565 Info TaskManager: Check for plugin updates Failed after 2 minute(s) and 50 seconds Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 It is hard to say since you have failed connections to Emby servers also. But Emby was down for awhile this evening, I know I have no issue using the url for OMDB in this log snippet. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Just gave it another go and it's still not working. Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 I guess a question is why do you have really slow response time (84016ms)? Almost a minute and half. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Why are you asking me? I tried on my phone with WiFi off. Same result. So it's nothing to do with my Internet connection. Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 (edited) Why are you asking me? I tried on my phone with WiFi off. Same result. So it's nothing to do with my Internet connection. This is specific to your setup. My response time is "1114ms", just over a second. And I believe @@Luke mentioned there is a 30 second time out. Edited November 15, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Well I have no idea what it could be. Has always worked fine previously. Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 I know the Star Wars search is working here. But I would assume Luke will want to see a server log. 2019-11-15 03:01:26.914 Info HttpServer: HTTP POST http://homeserver:8096/emby/Items/RemoteSearch/Movie. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36 2019-11-15 03:01:26.957 Info App: MovieDbProvider: Finding id for item: Star wars 2019-11-15 03:01:27.635 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=Star+wars&type=movie 2019-11-15 03:01:28.029 Info HttpServer: HTTP Response 200 to 192.168.151.7. Time: 1114ms. http://homeserver:8096/emby/Items/RemoteSearch/Movie Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 If the forum won't let me attach the log I can't attach the log. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Oddly the network and sharing center claims I have no internet connection at all, even though I clearly do. I thought I'd ruled out my connection by using my phone's data to try it but that would still have to route through emby to get out of my PC anyway, so maybe it is related. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 Killed the server so I could reboot the router to see if that resolved things, and when I started it back up I got this error again: https://emby.media/community/index.php?/topic/78613-emby-server-is-loading-please-try-again-shortly/?hl=%2Bemby+%2Bserver+%2Bloading As before, killing and restarting the server doesn't help, I'm going to have to completely reboot the computer. I shouldn't have to do this. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 The reboot resolved the identification issue as well. Link to comment Share on other sites More sharing options...
ebr 14857 Posted November 15, 2019 Share Posted November 15, 2019 This was a local network issue of some sort. Why were you so sure it was an Emby problem? Link to comment Share on other sites More sharing options...
Luke 36879 Posted November 15, 2019 Share Posted November 15, 2019 Looks like you're having a network problem as outing requests are failing. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 This was a local network issue of some sort. Why were you so sure it was an Emby problem? Because Emby was the only thing exhibiting issues, and using my phone's data still produced the problem. Link to comment Share on other sites More sharing options...
Happy2Play 8139 Posted November 15, 2019 Share Posted November 15, 2019 But this would appear to be system related if you have to reboot the machine to resolve issues. Link to comment Share on other sites More sharing options...
crusher11 842 Posted November 15, 2019 Author Share Posted November 15, 2019 The question is why the server failed but the rest of my internet connection was just fine. Link to comment Share on other sites More sharing options...
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