Guest Koda Posted November 17, 2019 Share Posted November 17, 2019 Oh sorry. I don't see that this was an api error. Thank you. @@Koda Link to comment Share on other sites More sharing options...
dragonmar 0 Posted November 17, 2019 Share Posted November 17, 2019 Hi Guys I'm running Emby server 4.2.1.0 and started getting the No provider metadata found for all my latest series. I went through a couple of the forums, ensured that the tvdb provider was on top and checked if the Anime plugin was installed which is wasn't. I did however install and uninstall it just to be sure. Can anyone help out? Link to comment Share on other sites More sharing options...
Trunk 18 Posted November 17, 2019 Share Posted November 17, 2019 A sign of life. https://forums.thetvdb.com/viewtopic.php?f=17&t=60174 2 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 But with Series level metadata still broke it is not much help. Link to comment Share on other sites More sharing options...
elangelt 0 Posted November 17, 2019 Share Posted November 17, 2019 (edited) Using both :latest and :beta from Docker Hub on Ubuntu 16.04, I am getting the following error when scanning a TV library via TheTVDB. 2019-11-17 18:48:47.276 Info HttpClient: GET https://www.thetvdb.com/api/B89CE93890E9419B/series/289079/all/en.zip2019-11-17 18:48:47.312 Error App: Error in TheTVDB *** Error Report *** Version: 4.3.0.22 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Unix 4.4.0.47 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///system/System.Private.CoreLib.dll Processor count: 12 Program data path: /config Application directory: /system System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file '/config/cache/tvdb/289079/en.xml'. File name: '/config/cache/tvdb/289079/en.xml' I've downloaded https://www.thetvdb.com/api/B89CE93890E9419B/series/289079/all/en.zip myself and the the "en.xml" file that Emby is looking for is actually named "en.zip.xml", can we get this updated? Thanks Edited November 17, 2019 by elangelt Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 (edited) @@elangelt As the link above say, TVDB is dead until they work out their update issues. There currently is nothing Emby can do with TVDB. Oops that was a old post. https://emby.media/community/index.php?/topic/79269-fyi-tvdb-api-issues/ Edited November 17, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
chef 3744 Posted November 17, 2019 Share Posted November 17, 2019 (edited) Because some of us aren't on beta, and auto organize is kinda broken would it be possible to release a Version of auto organize that has the beta changes to meta providers for non beta users? Edited November 17, 2019 by chef Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 If TVDB didn't blow up, we would of had a new release. 1 Link to comment Share on other sites More sharing options...
elangelt 0 Posted November 17, 2019 Share Posted November 17, 2019 (edited) Can't the TheTVDB plugin be updated to change the file reference from "en.xml" to "en.zip.xml" ? I don't use the Auto Organise plugin. Edited November 17, 2019 by elangelt Link to comment Share on other sites More sharing options...
chef 3744 Posted November 17, 2019 Share Posted November 17, 2019 Can't the TheTVDB plugin be updated to change the file reference from "en.xml" to "en.zip.xml" ? @@elangelt I think the data returned from the API is also an issue. It is incomplete unfortunately. 1 Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 17, 2019 Share Posted November 17, 2019 Because some of us aren't on beta, and auto organize is kinda broken would it be possible to release a Version of auto organize that has the beta changes to meta providers for non beta users? That requires a server update, and if we do that now, we'll be yelled at for "breaking tvdb" as part of the update. 2 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 Can't the TheTVDB plugin be updated to change the file reference from "en.xml" to "en.zip.xml" ? I don't use the Auto Organise plugin. The issue is TVDB is not populating the en.zip.xml as their api information is currently broke. example https://emby.media/community/index.php?/topic/79307-auto-organize-plugin-use-additional-scrappers-when-thetvdb-fails/?p=807421 Link to comment Share on other sites More sharing options...
elangelt 0 Posted November 17, 2019 Share Posted November 17, 2019 Oh right, do we know how Plex is overcoming this issue, as metadata is still coming down ok on that one? Link to comment Share on other sites More sharing options...
chef 3744 Posted November 17, 2019 Share Posted November 17, 2019 Oh right, do we know how Plex is overcoming this issue, as metadata is still coming down ok on that one? They probably have other metadata providers utilized. We are going to get similar in the auto organization for emby in the next update. Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 Oh right, do we know how Plex is overcoming this issue, as metadata is still coming down ok on that one? They may have updated to the v2 api but Series level is currently still broke, but episode level is working. Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 Oh right, do we know how Plex is overcoming this issue, as metadata is still coming down ok on that one? Just like Media Center Master can process new episodes via the new api, but can not add a new series do to that api being broke. Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 17, 2019 Share Posted November 17, 2019 You can set moviedb as your highest priority fetcher for an immediate workaround. 1 Link to comment Share on other sites More sharing options...
elangelt 0 Posted November 17, 2019 Share Posted November 17, 2019 Yea episodes are working but seaons aren't. They also appear to be running maybe some kind of TVDB mirror, but still doesn't pull through a new show. 2019-11-17 19:28:40,762 : DEBUG (networking:166) - Requesting 'https://tvdb2.plex.tv/episodes/5545913?lang=en' Thanks for the insight. Link to comment Share on other sites More sharing options...
Paulx7 0 Posted November 17, 2019 Share Posted November 17, 2019 Hi all. This isn't really specific to Linux but I'm not sure where it ought to go. Yesterday I noticed that Emby wasn't providing episode names and other episode information anymore, though it would still show information for the whole series. I dug into embyserver.txt log file and found a number of errors like the following: 2019-11-17 14:38:40.516 Info HttpClient: GET https://www.thetvdb.com/api/B89CE93890E9419B/series/80379/all/en.zip 2019-11-17 14:38:40.846 Error ProviderManager: TvdbSeasonImageProvider failed in GetImageInfos for type Season *** Error Report *** Version: 4.2.1.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Unix 4.15.0.70 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///opt/emby-server/system/System.Private.CoreLib.dll Processor count: 4 Program data path: /var/lib/emby Application directory: /opt/emby-server/system System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file '/var/lib/emby/cache/tvdb/80379/en.xml'. File name: '/var/lib/emby/cache/tvdb/80379/en.xml' at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter) at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, FileOpenOptions fileOpenOptions) at Tvdb.TvdbSeriesProvider.ExtractEpisodes(String seriesDataPath, String xmlFile, Nullable`1 lastTvDbUpdateTime) at Tvdb.TvdbSeriesProvider.DownloadSeriesZip(String seriesId, String idType, String seriesName, Nullable`1 seriesYear, String seriesDataPath, Nullable`1 lastTvDbUpdateTime, String preferredMetadataLanguage, String saveAsMetadataLanguage, CancellationToken cancellationToken) at Tvdb.TvdbSeriesProvider.DownloadSeriesZip(String seriesId, String idType, String seriesName, Nullable`1 seriesYear, String seriesDataPath, Nullable`1 lastTvDbUpdateTime, String preferredMetadataLanguage, CancellationToken cancellationToken) at Tvdb.TvdbSeriesProvider.EnsureSeriesInfo(Dictionary`2 seriesProviderIds, String seriesName, Nullable`1 seriesYear, String preferredMetadataLanguage, CancellationToken cancellationToken) at Tvdb.TvdbSeasonImageProvider.GetImages(BaseItem item, LibraryOptions libraryOptions, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, LibraryOptions libraryOptions, CancellationToken cancellationToken, IRemoteImageProvider provider, Int32 providerIndex) Source: System.Private.CoreLib TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[interop+ErrorInfo,Interop+ErrorInfo]) I manually did a GET on https://www.thetvdb.com/api/B89CE93890E9419B/series/80379/all/en.zip and extracted the zip file that I downloaded. It looks like TvDB changed the name of one of the files in the zip from `en.xml` to `en.zip.xml`. The other two files, actors.xml and banners.xml seem to have not changed (and the episodes do correctly set the background image and list of actors). Should I log a bug about this? @paula7 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 We will not make this update until they have fixed the issues. The en.zip.xml has no Series metadata and will break everything even more. Their api currently returns no Series metadata either. https://emby.media/community/index.php?/topic/79307-auto-organize-plugin-use-additional-scrappers-when-thetvdb-fails/?p=807421 https://emby.media/community/index.php?/topic/79269-fyi-tvdb-api-issues/ Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 (edited) But looking at your example it would appear that that one is working now, but we will have to see what TVDB is going to do as they are still making update. Yep there api /series/{id} is working again. Edited November 17, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 17, 2019 Share Posted November 17, 2019 (edited) Their /series/{id} endpoint is working again and the en.zip.xml is returning Series data. @@Luke are we going to wait and see if they correct the en.zip.xml naming? https://forums.thetvdb.com/viewtopic.php?p=163493#p163493 Edited November 17, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
moviefan 183 Posted November 17, 2019 Share Posted November 17, 2019 I was looking at switching to the Beta channel to resolve this but I see the warning about switching back in the future requiring a reinstall. If I go to beta at this time just until this is resolved would this still be an issue? Link to comment Share on other sites More sharing options...
neik 834 Posted November 17, 2019 Share Posted November 17, 2019 You can install the beta now and go to the next stable that will be released without issues. ;-) 1 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted November 18, 2019 Share Posted November 18, 2019 There is a ticket for the api team to resolve the zip/en.zip.xml naming issue. https://forums.thetvdb.com/viewtopic.php?p=163521#p163521 5 Link to comment Share on other sites More sharing options...
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