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Everything is transcoding


Best Answer roberto188 , 15 November 2019 - 03:41 PM

Seems to have fixed itself. Strange. Go to the full post


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#1 roberto188 OFFLINE  

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Posted 14 November 2019 - 07:08 PM

For whatever reason all of a sudden all my roku's now, my Roku 3 my Roku streaming sticks and my Roku premiere plus is are all requiring television and movies to be transcoded. When I look up the transcode log it says reason for transcoding codec not supported. my Roku premiere plus is have been direct streaming television for over 9 months now and all of a sudden this issue came up. the only thing that I can think of is Roku updated their software about two weeks ago right around the time that this issue started. Not sure if the capabilities reporting from the Roku software is messing things up.

#2 Sammy OFFLINE  

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Posted 14 November 2019 - 07:12 PM

Post your logs and take a look here.

 

https://emby.media/c...port-a-problem/

 

Emby for Android TV/Fire TV and Emby for Roku Logs
 
These apps have the option to send an app log to us electronically.  You enter the settings page and turn on the "Debug Options".  Now there will be a new tile on your home page settings row labelled "Send Log".  Reproduce your problem and then use this button to send the log.  Then add the following information to your report in the forum:
 
  • Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
  • The time you sent the log (in Eastern Time please - UTC -5)
  • The name of the Emby user on the local server that was logged in at the time
 
How to Post Log Files

 

When posting in a thread, click "More Reply Options", then click "Attach Files". Zip files are permitted but not preferred - please only zip log files if you receive a file size warning. Alternatively, you can upload your log file to Paste2 or a DropBox account and then post the link in your topic. Please avoid linking us to log files that require us to sign into a website.
  • If the problem is occurring in the Emby Web app, please remove any custom CSS you may have created and see if the issue remains after that.

Edited by Sammy, 14 November 2019 - 07:13 PM.


#3 Luke OFFLINE  

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Posted 14 November 2019 - 10:08 PM

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks.



#4 ebr OFFLINE  

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Posted 15 November 2019 - 12:05 PM

Hi.  Make sure your Emby Roku app is up to date.  Should be 3.0.193.



#5 roberto188 OFFLINE  

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Posted 15 November 2019 - 03:41 PM   Best Answer

Seems to have fixed itself. Strange.
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#6 Luke OFFLINE  

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Posted 15 November 2019 - 06:20 PM

Well done.






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