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chapter extraction


ronvp

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ronvp

After adding a few movies, I noticed that on freshly added MP4 movies, chapter extraction is not working any more. I checked some MP4's that were previously extracted with a older server version and they worked ok. I then rebuild the whole movie cache and re-run chapter image extraction... Image extractions for all MP4's are not working.  When I check them with META Tag, chapters are there and it all seems to be OK.  Chapter image extractions from  MKV files are working OK..

 

Is this a bug or is there something wrong with my set up or MP4 movies. It clearly was working in the past..

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Yup, broken since April with MP4s.  Works with MKVs though.  Odd one.

 

can you post a sample file? thanks.

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Deathsquirrel

can you post a sample file? thanks.

Can we call illegally sharing my DVD rips a last resort? :)  I certainly can for diagnostic purposes but if we can come up with another approach it's probably best.  They're all just MP4s created in handbrake using the high-profile preset with pretty minor tweaks.  This happens with DVD and blu-ray source.  In the other thread that EBR linked I tested them all in MPC-HC and FFPROBE.  MB3 shows the correct number of chapters but it shows the wrong start times.  They're all shown as chapter start time 0:00 except chapter one which is consistently at -1:59:60.

 

I thought it might be a cache problem so I uninstalled, deleted all cache data, and reinstalled.  After that I lost all chapter images instead of only not having them for movies added since April 9-ish.

 

If there is an alternate test I can run let me know.  Otherwise I can rip something and encode a 3-4 chapter chunk of it for you to test with tomorrow.

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ronvp

can you post a sample file? thanks.

For posting I have same concerns as Deathsquirrel. I do note that I have mostly used Xmedia Recode to rip (and convert MKV's) to MP4's and for 3D rips I used DVDFab.

For each MP4, I used METAX to load up the metadata, including chapters if they were missing..

 

Other players do see the chapters in the same MP4's just fine. It appears to be a server issue..

 

If you really need a sample, I can post a very low quality (audio and video) MP4 with fully loaded MetaData

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  • 1 month later...
ronvp

Chapter image extraction from MP4 files still not working, did we find out what the problem was? or do I need to do a complete refresh?

Edited by ronvp
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roberthleeii

Chapter image extraction from MP4 files still not working, did we find out what the problem was? or do I need to do a complete refresh?

How do we do a complete refresh?

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ronvp

Not sure if there is a official way, but what I do is:

 

exit the server

Delete the complete Cache directory (C:\Users\"Your user name here"\AppData\Roaming\MediaBrowser-Server\cache)

Delete the "Chapters.db" file in: C:\users\"Youre user name here"\AppData\Roaming\MediaBrowser-Server\data)

Restart the server

Wait for the  "Scan media library" task to complete

Run the "Chapter Image Extraction" task

 

Rebuilding can take a long time, so if possible, avoid it!

Edited by ronvp
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Deathsquirrel

FYI, didn't work for me.  Now I just don't see chapters at all on the server.  Have to look into this a bit more later.

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ronvp

FYI, didn't work for me.  Now I just don't see chapters at all on the server.  Have to look into this a bit more later.

You will also have to run the extract chapter images task

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Deathsquirrel

You will also have to run the extract chapter images task

 Yeah I figured that so I did it before I reported that it didn't work.  No chapter info shown on the server, the windows 8 store app, or MBT.

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roberthleeii

 Yeah I figured that so I did it before I reported that it didn't work.  No chapter info shown on the server, the windows 8 store app, or MBT.

 

Same for me

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Deathsquirrel

Bah, so stuff I add today is working again but older items still show nothing. Guess I clear the entire cache out and rebuild everything.  Thank goodness for local metadata.  Cache files corrupt.  A 'clear all cache' button would be handy to have :)

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ronvp

I did noticed another thing, during rebuilding the Cache, my C:\ drive (SSD) was filling up completely. I noticed that a "TEMP" directory was added to the MB server Cache directory. It completely filled up my drive 120 GB SSD). So I moved the Cache to a set of Striped hard discs, and rebuild again. It could barely fit it all. After rebuilding I deleted the "TEMP" directory. It does not seem to re-create the TEMP dir..

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