thejaem 0 Posted October 13, 2019 Share Posted October 13, 2019 (edited) Hi I tried to connect with my apple TV 4k to Emby. It doesn't work: manually with "address:8920"it returns to the screen which I can decide between manually or with emby connect with emby connect"loading" screen is shown infinite. The emby server is not in the same network like the apple 4k TV box. Emby works with the android app (doesn't matter in which network the mobile is) with the same "address:8920".this means the ports on the Emby Server network are just fine. Emby works for months like a charm with the smartphone app, chromecast and local DLNA Emby Version is 4.2.1.0 on a Synology NAS Ports 8920 and 443 are forward to the apple 4k TV box on the local Network.I used my mobile hotspot to try manually AND with emby connect, both doesn't work either so its not a local router problem. Can you help me? Any idea what the problem is? Kind regards. Edited October 13, 2019 by thejaem Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted October 13, 2019 Share Posted October 13, 2019 Hi I tried to connect with my apple TV 4k to Emby. It doesn't work: manually with "address:8920"it returns to the screen which I can decide between manually or with emby connect with emby connect"loading" screen is shown infinite. The emby server is not in the same network like the apple 4k TV box. Emby works with the android app (doesn't matter in which network the mobile is) with the same "address:8920".this means the ports on the Emby Server network are just fine. Emby works for months like a charm with the smartphone app, chromecast and local DLNA Emby Version is 4.2.1.0 on a Synology NAS Ports 8920 and 443 are forward to the apple 4k TV box on the local Network.I used my mobile hotspot to try manually AND with emby connect, both doesn't work either so its not a local router problem. Can you help me? Any idea what the problem is? Kind regards. What's your Apple TV host name? Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 13, 2019 Author Share Posted October 13, 2019 What's your Apple TV host name? it was: "wohnzimmer" since you asked I changed it now to "apple" now. Why? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted October 13, 2019 Share Posted October 13, 2019 it was: "wohnzimmer" since you asked I changed it now to "apple" now. Why? There are login problems when the Apple TV host name has non-ASCII characters, but this is not the case. Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 14, 2019 Share Posted October 14, 2019 Hi, Is this still an issue? Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 14, 2019 Author Share Posted October 14, 2019 Hi, Is this still an issue? Yeah Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 14, 2019 Author Share Posted October 14, 2019 Hi, Is this still an issue? The log you desire? https://pastebin.com/YfJFekpK I think the issue starts above 12:00:00 time. Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted October 14, 2019 Share Posted October 14, 2019 The log you desire? https://pastebin.com/YfJFekpK I think the issue starts above 12:00:00 time. Authentication failed because the remote party has closed the transport stream. It seems a SSL issue. Maybe Apple TV doesn't trust the ssl certificate. Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 14, 2019 Author Share Posted October 14, 2019 Authentication failed because the remote party has closed the transport stream. It seems a SSL issue. Maybe Apple TV doesn't trust the ssl certificate. Hmm yeah it is expired. Thing is I can't automatically renew it and have to do it manually everytime, which is really painful. What would be your suggestion on this? Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted October 14, 2019 Share Posted October 14, 2019 Hmm yeah it is expired. Thing is I can't automatically renew it and have to do it manually everytime, which is really painful. What would be your suggestion on this? My options are to renew certificate or disable ssl. I don't know if there are any more options. Maybe @@Luke or @@ebr can help there. Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 14, 2019 Author Share Posted October 14, 2019 My options are to renew certificate or disable ssl. I don't know if there are any more options. Maybe @@Luke or @@ebr can help there. I do a renewal now and then I report you guys if it works or not Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 14, 2019 Author Share Posted October 14, 2019 (edited) My options are to renew certificate or disable ssl. I don't know if there are any more options. Maybe @@Luke or @@ebr can help there. Okay guys I might have found something. What I do is I renew my Cert on Synology (works), then I run this script on my Synology for emby: #!/bin/bash cd /usr/syno/etc/certificate/system/default openssl pkcs12 -export -out cert.pfx -inkey privkey.pem -in cert.pem -certfile chain.pem -passout pass:XYZ /var/packages/EmbyServer/scripts/_restart The pass:XYZ is the same I define in the Emby Dashboard. So now I run this script daily. Right now I run it manually but it did not run either, so I figured out that my _restart is gone. Could it be that emby deleted it with an update? Do you have another better option for me to restart emby? I restarted it manually in the dashboard and the certificate is running. Emby works now on the 4k apple TV box as well! So only question I have now is: @@Luke How can I restart emby in this script above ? Kind regards Edited October 14, 2019 by thejaem Link to comment Share on other sites More sharing options...
thejaem 0 Posted October 15, 2019 Author Share Posted October 15, 2019 Okay guys I might have found something. What I do is I renew my Cert on Synology (works), then I run this script on my Synology for emby: #!/bin/bash cd /usr/syno/etc/certificate/system/default openssl pkcs12 -export -out cert.pfx -inkey privkey.pem -in cert.pem -certfile chain.pem -passout pass:XYZ /var/packages/EmbyServer/scripts/_restart The pass:XYZ is the same I define in the Emby Dashboard. So now I run this script daily. Right now I run it manually but it did not run either, so I figured out that my _restart is gone. Could it be that emby deleted it with an update? Do you have another better option for me to restart emby? I restarted it manually in the dashboard and the certificate is running. Emby works now on the 4k apple TV box as well! So only question I have now is: @@Luke How can I restart emby in this script above ? Kind regards @@Happy2Play I saw your other post about restart api. I found the SystemRestart API but how can I schedule a regular (daily) restart? I'm bit confused on this. Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 15, 2019 Share Posted October 15, 2019 @@Happy2Play I saw your other post about restart api. I found the SystemRestart API but how can I schedule a regular (daily) restart? I'm bit confused on this. You would have create a script to run the command since there is no scheduled task on the server for this. curl -X POST "http://localhost:8096/emby/System/Restart?api_key=YOURGeneratedAPIKEY" -d "" If running this command from a different machine, change localhost to ipaddress. Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 16, 2019 Share Posted October 16, 2019 Okay guys I might have found something. What I do is I renew my Cert on Synology (works), then I run this script on my Synology for emby: #!/bin/bash cd /usr/syno/etc/certificate/system/default openssl pkcs12 -export -out cert.pfx -inkey privkey.pem -in cert.pem -certfile chain.pem -passout pass:XYZ /var/packages/EmbyServer/scripts/_restart Emby works now on the 4k apple TV box as well! Thanks for the feedback ! Link to comment Share on other sites More sharing options...
eway 0 Posted October 19, 2019 Share Posted October 19, 2019 I have the same login issue with ATV4k and a win10 emby server Link to comment Share on other sites More sharing options...
eway 0 Posted October 19, 2019 Share Posted October 19, 2019 I have the same login issue with ATV4k and a win10 emby server Resolved.. turned off my vpn and restarted the server Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 26, 2019 Share Posted October 26, 2019 Thanks for the feedback. It sounds like the VPN was blocking something but we'll look into this and make sure it doesn't cause the app to get stuck. Link to comment Share on other sites More sharing options...
Chuck_IV 1 Posted November 4, 2019 Share Posted November 4, 2019 I was having this issue too, when trying to connect Emby on my new ATV 4K. I could not get it to remember the password for my login no matter if I entered then shut it down or not. Where I would get this is if I wanted to switch servers or just going back in after backing out to the main ATV menu after having connected once or just gotten to the password prompt and backed out. The next time in it would hang. What solved it for me was on my server, I set it to NOT require a password when the connection is on my local network. Now it just doesn’t prompt for a password anymore. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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