teicang 27 Posted October 3, 2019 Share Posted October 3, 2019 ciao ragazzi, oggi ho stallato emby sulla firestick e funziona perfettaemnte, pero' mi ha avvrtito che mi scadra fra 15 gg, ma quindi bisogna comprare la licenza x usarla? grazie Link to comment Share on other sites More sharing options...
ebr 14862 Posted October 4, 2019 Share Posted October 4, 2019 Hi. Yes, the app requires either a one-time unlock (for playback only) or Emby Premiere for playback plus more features. Please see: Feature Matrix for more information. Thanks. Link to comment Share on other sites More sharing options...
teicang 27 Posted October 7, 2019 Author Share Posted October 7, 2019 Hi were can I one-time unlock the APP? I found just price info for the premium fee and not for the unlock :-( . probably I haven't undestood well the policy.. thx \ Link to comment Share on other sites More sharing options...
ebr 14862 Posted October 7, 2019 Share Posted October 7, 2019 Hi. Press this button: And then, this button: Link to comment Share on other sites More sharing options...
teicang 27 Posted October 8, 2019 Author Share Posted October 8, 2019 Hi Ebr thanks for the answer , I tryed to looking for the picture you indicate, but I didn't find the right place :-( Question: this action has to be done directhly from the APP on the device you need to unclock? I tryed to find it using emby on web browser and android mobile phone but I didn't find. Is this action needed just for a specific type of devices and not for all (in this case which one). thx \Gianni Link to comment Share on other sites More sharing options...
ebr 14862 Posted October 8, 2019 Share Posted October 8, 2019 Yes, those pictures are from the Fire TV app because that is what you said you were using. The other apps have their own unlocks available. Thanks. Link to comment Share on other sites More sharing options...
teicang 27 Posted October 8, 2019 Author Share Posted October 8, 2019 Clear , now I'm undestand better :-) DO we need also to unlock some other type of APP (samsung smart TV or Android app) just to play my movies? thx \Gianni Link to comment Share on other sites More sharing options...
ebr 14862 Posted October 8, 2019 Share Posted October 8, 2019 Hi. The feature matrix I posted above should tell you what is available/required in each app. Thanks. Link to comment Share on other sites More sharing options...
teicang 27 Posted August 28, 2020 Author Share Posted August 28, 2020 Hi @ebr, today the app in the fire stick stop to work , it ask me to buy a premiere licenze to continue to have possibilities to see movies, has someting change? Is not possible anumore to see just movies with free licenze? thx \Gianni Link to comment Share on other sites More sharing options...
ebr 14862 Posted August 29, 2020 Share Posted August 29, 2020 Hi. As indicated in the feature matrix, this app requires either Premiere, or a one-time unlock. Thank you for your support. Link to comment Share on other sites More sharing options...
teicang 27 Posted August 29, 2020 Author Share Posted August 29, 2020 Hi Ebr, I checked the feature matrix you posted and from them to have just a full playback needed just to unlock the APP. I done it , following your suggest, on october last year and all worked fine untill some day ago. Now when I try to play a move the emby answer "playback not support please unlock or subscribe to emby premiere, after this message it's open a page were in the past I just push unlock app button, but now if I push it ,another page is open with the request to pay for unlock tha APP . regards \Gianni H Link to comment Share on other sites More sharing options...
Carlo 4328 Posted August 29, 2020 Share Posted August 29, 2020 Hi, From the amazon store on a computer web browser, if you look at your past history of app purchase what do you see for Emby products? Link to comment Share on other sites More sharing options...
ebr 14862 Posted August 30, 2020 Share Posted August 30, 2020 Hi. Did you try the "Restore Unlock" button? Link to comment Share on other sites More sharing options...
Carlo 4328 Posted August 30, 2020 Share Posted August 30, 2020 (edited) 16 hours ago, teicang said: I just push unlock app button, but now if I push it ,another page is open with the request to pay for unlock tha APP . Looks like an unlock vs restore was tried. Edited August 30, 2020 by cayars Link to comment Share on other sites More sharing options...
teicang 27 Posted August 30, 2020 Author Share Posted August 30, 2020 I friends, I tryed also to restore and after try to unlock again the app but same behaviour :-( so hoping this money will help the emby team I bought the unlock licenze from amazon. After that now the play function has been re activated. Bye gianni 1 Link to comment Share on other sites More sharing options...
ebr 14862 Posted August 30, 2020 Share Posted August 30, 2020 Thanks for your support. Link to comment Share on other sites More sharing options...
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