sfatula 185 Posted October 3, 2019 Share Posted October 3, 2019 (edited) Fresh start of Emby on tvos 13. First, I play an music file, flac, in Emby. It plays as stereo, even though it's 5.1, seems to be a tvos 13 issue). Fine, so, I hit pause, then menu. I get a spinning wheel, so, I hit menu again, and it works this time.So, I play a dvr video, no transcoding, and, ff to the 2 min or so mark, and, I get oops, something went wrong, document not found on stack. The app will continue to do this over and over until I restart emby. In fact, if I menu back up, the top of the Emby screen, the menu, now says home, favorites, search, settings, but if I scroll right to try to go to settings, now it says home, favorites, favorites (yes again), search, no settings. It's really messed up. And it gets worse from there. The file plays in the background, you can hear the sound, but, you don't see it. Edited October 3, 2019 by sfatula Link to comment Share on other sites More sharing options...
ebr 14904 Posted October 3, 2019 Share Posted October 3, 2019 Hi. What version of the app (shown in settings)? Link to comment Share on other sites More sharing options...
sfatula 185 Posted October 3, 2019 Author Share Posted October 3, 2019 (edited) 1.4.2.24, server 4.2.1.0 Edited October 9, 2019 by sfatula Link to comment Share on other sites More sharing options...
thesnappysneezer 2 Posted October 9, 2019 Share Posted October 9, 2019 I am getting this message randomly too, generally the audio of is playing in the background when I see it. I am up to date on the latest versions of Apple TV and Emby. Link to comment Share on other sites More sharing options...
Luke 37010 Posted October 9, 2019 Share Posted October 9, 2019 I am getting this message randomly too, generally the audio of is playing in the background when I see it. I am up to date on the latest versions of Apple TV and Emby. Hi, what version numbers of the app and server? Link to comment Share on other sites More sharing options...
echoxxzz 22 Posted November 18, 2019 Share Posted November 18, 2019 I had same problems. My issue went away after upgrading to 13.2 TVos and I started using the latest Emby Beta client via Testflight. Link to comment Share on other sites More sharing options...
Luke 37010 Posted November 22, 2019 Share Posted November 22, 2019 I had same problems. My issue went away after upgrading to 13.2 TVos and I started using the latest Emby Beta client via Testflight. That's great info, thanks ! Link to comment Share on other sites More sharing options...
seanbuff 840 Posted November 23, 2019 Share Posted November 23, 2019 One of my users experienced this today on Apple TV, error message with audio still playing in the background Emby Server: 4.3.0.24 Emby Apple TV: 1.4.2.24 tvOS: 13.2 (17K82) When will this issue be resolved in the stable ATV client? Link to comment Share on other sites More sharing options...
PhillyFanInDetroit 1 Posted November 23, 2019 Share Posted November 23, 2019 To be honest, I've been having this problem for the last three months, it seems to be occurring only from TV episodes. Going from one movie to the next does not produce this error, however, back to back TV episodes do. The message will pop up about 15-20 seconds after the video starts, the audio continues but the "Oops. Something went wrong..." message occurs with the same "Document not found on stack". The only way to get rid of this error is to completely leave the app, come back in, go to settings and select "Reset App". Only to have to rinse and repeat after every episode. Emby Server: 4.2.0 & 4.2.1 Emby Apple TV 1.4.2.24 AppleTV os: 13.2 (17K82) Link to comment Share on other sites More sharing options...
Luke 37010 Posted November 23, 2019 Share Posted November 23, 2019 Apologies for the disruption. We'll have a new update out soon. Thanks. Link to comment Share on other sites More sharing options...
seanbuff 840 Posted December 3, 2019 Share Posted December 3, 2019 This one still continues to affect some of my users, so much so that they are not wanting to use Emby anymore. Can we please just push the fix that is in the beta, to the stable channel -- this is literally a show-stopper right now. Link to comment Share on other sites More sharing options...
Luke 37010 Posted December 3, 2019 Share Posted December 3, 2019 We are actively working on getting our current changes released. Thanks. Link to comment Share on other sites More sharing options...
ebr 14904 Posted December 4, 2019 Share Posted December 4, 2019 The new version should be released sometime tonight. Thanks. 2 Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted December 4, 2019 Share Posted December 4, 2019 I'm impatient Will there be playback improvements? Link to comment Share on other sites More sharing options...
ebr 14904 Posted December 4, 2019 Share Posted December 4, 2019 I'm impatient Will there be playback improvements? It is the current beta that is being released. Link to comment Share on other sites More sharing options...
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