LG Smart TV not pops up huge add for Cinema Mode

[delahaya 0]

My LG Smart TV ran emby flawlessly until about 14 days ago.  Now, I can look at my library but the minute I try to play anything I get a huge pop up ad.  the problem is I can't navigate this add to close it or even to purchase anything.  I only see a part of it and its frozen as far as I can tell. Is there any way to fix this?  Emby still runs fine off my android phone and it still plays movies off the same computer as the server is on.  Only the LG Smart TV has issues.

Edited October 3, 2019 by delahaya

[SamES 889]

What is the ad for? Can you send a photo?

[crusher11 850]

Do you have Premiere?

[delahaya 0]

I do not have premiere.  It used to work on the TV.  Still works on Android phone.  Still works on PC.  I thought Premiere was only for the extra features.  Thanks.

[crusher11 850]

It pops up an ad for Premiere if you don't have it, and forces you to wait about ten seconds before you can dismiss it. Still works after that though.

[SamES 889]

What is the ad for? Can you send a photo?

 

 

I think this would help us understand what you are seeing

[delahaya 0]

Guys, thank you.  Its the ad for Premiere. I think Crusher answered it.  I feel silly.  Apparently,  I just wasn't waiting long enough for it to go away.