Jump to content


Photo

IPad: Songs & movies do not start playing "playback error" - Connection ok

playback error app songs movies

  • Please log in to reply
1 reply to this topic

#1 letterman OFFLINE  

letterman

    Member

  • Members
  • 27 posts
  • Local time: 05:42 AM

Posted 27 September 2019 - 07:51 AM

IOS 13.1 / Emby App 1.8.3 / Emby QNAP-Server 4.2.1.0

 

When trying to start playing a song nothing happens,

When trying to start watching a movie, a message appears "playback error" No compatible stream. No matter AVI or mp4

 

Within Opera browser, on the same IPad, everything works fine. No problems at all.

 

It has nothing to do with the new IOS 13.1, because it did not work under IOS 12.x either.

 

What may be the problem?

It's much nicer using the app instead of Opera Browser.



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 139858 posts
  • Local time: 10:42 PM

Posted 28 September 2019 - 01:18 AM

Hi there @letterman, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !







Also tagged with one or more of these keywords: playback error, app, songs, movies

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users