I have two remote users on roku, I have told both to get the beta app's like I use in the house.
They have both separately told me of issues with a few shows that say 'Loading...' either immediately, or after a period of time (less than a minute). And keep getting 'stuck'.
This is repeatable on these shows, others shows are working fine. Turns out there are a few others they are only now reporting (they fired up ipads/iphones to watch them in the past - hence bypassing their roku's0
There is a remux log for these failures.
The shows are 'Legit' from one user and 'Mayans' from another. But I got the Mayans user to test Legit also - same issue for them.
But.... another remote user on a much older Roku2 device can play BOTH these shows fine (and they have the worst old ADSL internet)
Im just using these are tests at the moment.
I asked then to both try the playback correction and it did not help.
They both play fine on my shield and my roku.
Unfortunately, there were other users watching stuff and have been all day and the embyserver log is massive at 2.5GB and growing. I cant open it.
One other thing - When I first heard about an issue with legit last night, I set it to convert in emby to 4Mbps and replace the file - which it did for all episodes. Did not fix anything though.
One remote user has a super fats intenet (in singapore0 and one is local. I have them run a speed test on my system and plenty of download speed.
The users are set to 6mbps limnit on my system.
I have the stats for nerds for both files sent also.
All remote Roku's are up to date on firmware. They are set to use Stereo audio, tin emby they are set to 1080p-4Mbps quality (tried 6Mbps on the singapore one also - no diff). That Convert AAC audio is set to NO on all.
Anything else I can check ?