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Emby account not found when trying to add server access


nd4307

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Hello. I've renewed a subscription for access to a server that I previously had, but now when the admin try's to push my access thru, he gets a "account not found" message. I logged in with my username and password and all good there. Logged into another server that I currently have a subscription to, all good there.

When I attempt to log into the one I'm having an issue with, it asks me for my creds and says "incorrect login info". Very odd.

Any assistance would be helpful.

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mastrmind11

Hello. I've renewed a subscription for access to a server that I previously had, but now when the admin try's to push my access thru, he gets a "account not found" message. I logged in with my username and password and all good there. Logged into another server that I currently have a subscription to, all good there.

When I attempt to log into the one I'm having an issue with, it asks me for my creds and says "incorrect login info". Very odd.

Any assistance would be helpful.

You'll need to speak to whoever is managing the problem server.  Emby isn't a hosting provider.

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