Roku Playback Issues - Stopping Itself

[murky024 1]

Edit: Sorry, can you please move... I am not sure how I clicked into the wrong section of the forum and them never noticed...

 

So my Roku TV (TCL 6 Series) is stopping in the middle of playing a movie. It doesnt seem to matter where in the movie, it stops after a few seconds of play. This is not happening on the ShieldTV connected to this TV...

 

Below is a quote from the log when I start playing and when it stops itself.

 

 

2019-09-06 20:42:17.434 Info HttpServer: HTTP POST http://192.168.1.211:8096/emby/Sessions/Playing. UserAgent: Roku/DVP-9.10 (309.10E04129A)
2019-09-06 20:42:17.438 Info SessionManager: Playback start reported by app Roku SG 3.0.175 playing Star Wars. Started at 0 ms
2019-09-06 20:42:17.438 Info HttpServer: HTTP Response 204 to 192.168.1.232. Time: 4ms. http://192.168.1.211:8096/emby/Sessions/Playing
2019-09-06 20:42:17.462 Info HttpServer: HTTP GET http://localhost:8096/emby/Items/55188/Images/Logo?tag=5c06ee60e9fc44984f36239601191aba&maxHeight=24&maxWidth=130&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.504 Info HttpServer: HTTP Response 200 to ::1. Time: 42ms. http://localhost:8096/emby/Items/55188/Images/Logo?tag=5c06ee60e9fc44984f36239601191aba&maxHeight=24&maxWidth=130&quality=90
2019-09-06 20:42:17.509 Info HttpServer: HTTP GET http://localhost:8096/emby/Items/55188/Images/Backdrop?width=275&tag=e27d73de27915dfd144bbd596e624536&quality=70. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.510 Info HttpServer: HTTP GET http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2019-09-06T01%3A42%3A17.456Z&hasUserId=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.511 Info HttpServer: HTTP Response 200 to ::1. Time: 1ms. http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2019-09-06T01%3A42%3A17.456Z&hasUserId=true
2019-09-06 20:42:17.513 Info HttpServer: HTTP GET http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2019-08-31T01%3A42%3A17.457Z&hasUserId=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.513 Info HttpServer: HTTP GET http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2019-08-31T01%3A42%3A17.460Z&hasUserId=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.514 Info HttpServer: HTTP Response 200 to ::1. Time: 1ms. http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2019-08-31T01%3A42%3A17.460Z&hasUserId=false
2019-09-06 20:42:17.514 Info HttpServer: HTTP GET http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2019-09-06T01%3A42%3A17.458Z&hasUserId=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
2019-09-06 20:42:17.516 Info HttpServer: HTTP Response 200 to ::1. Time: 2ms. http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2019-09-06T01%3A42%3A17.458Z&hasUserId=true
2019-09-06 20:42:17.518 Info HttpServer: HTTP Response 200 to ::1. Time: 5ms. http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=4&minDate=2019-08-31T01%3A42%3A17.457Z&hasUserId=false
2019-09-06 20:42:17.578 Info HttpServer: HTTP Response 206 to 192.168.1.232. Time: 154ms. http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1
2019-09-06 20:42:17.585 Info HttpServer: HTTP Response 200 to ::1. Time: 76ms. http://localhost:8096/emby/Items/55188/Images/Backdrop?width=275&tag=e27d73de27915dfd144bbd596e624536&quality=70
2019-09-06 20:42:18.347 Info HttpServer: HTTP GET http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1. Host=192.168.1.211:8096, Range=bytes=5969-, User-Agent=Roku/DVP-9.10 (309.10E04129A), Accept=*/*
2019-09-06 20:42:26.586 Info HttpServer: HTTP GET http://192.168.1.211:8096/emby/Sessions?deviceId=3ab4c47f-4811-575c-9a58-2d1617dd82db. UserAgent: Roku/DVP-9.10 (309.10E04129A)
2019-09-06 20:42:26.588 Info HttpServer: HTTP Response 200 to 192.168.1.232. Time: 3ms. http://192.168.1.211:8096/emby/Sessions?deviceId=3ab4c47f-4811-575c-9a58-2d1617dd82db
2019-09-06 20:42:27.442 Info HttpServer: HTTP POST http://192.168.1.211:8096/emby/Sessions/Playing/Progress. UserAgent: Roku/DVP-9.10 (309.10E04129A)
2019-09-06 20:42:27.446 Info HttpServer: HTTP Response 204 to 192.168.1.232. Time: 3ms. http://192.168.1.211:8096/emby/Sessions/Playing/Progress
2019-09-06 20:42:36.432 Info HttpServer: SocketException: http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1&api_key=b83efc27ff5b4764a75dafcf9bebffe5
2019-09-06 20:42:36.432 Info HttpServer: HTTP Response 200 to 192.168.1.232. Time: 19095ms. http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1
2019-09-06 20:42:37.526 Info HttpServer: SocketException: http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1&api_key=b83efc27ff5b4764a75dafcf9bebffe5
2019-09-06 20:42:37.526 Info HttpServer: HTTP Response 206 to 192.168.1.232. Time: 19179ms. http://192.168.1.211:8096/emby/Videos/55188/stream.mkv?static=true&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1
2019-09-06 20:42:37.794 Info HttpServer: SocketException: http://192.168.1.211:8096/emby/Videos/55188/index.bif?width=320&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1&api_key=b83efc27ff5b4764a75dafcf9bebffe5
2019-09-06 20:42:37.794 Info HttpServer: HTTP Response 200 to 192.168.1.232. Time: 20499ms. http://192.168.1.211:8096/emby/Videos/55188/index.bif?width=320&mediaSourceId=c884bc1d1d4138ae35615460759bb6f1
2019-09-06 20:42:38.079 Info HttpServer: HTTP POST http://192.168.1.211:8096/emby/Sessions/Playing/Stopped. UserAgent: Roku/DVP-9.10 (309.10E04129A)
2019-09-06 20:42:38.083 Info SessionManager: Playback stopped reported by app Roku SG 3.0.175 playing Star Wars. Stopped at 10000 ms
2019-09-06 20:42:38.083 Info HttpServer: HTTP Response 204 to 192.168.1.232. Time: 5ms. http://192.168.1.211:8096/emby/Sessions/Playing/Stopped
2019-09-06 20:42:38.088 Info HttpServer: HTTP GET http://192.168.1.211:8096/emby/Sessions?deviceId=3ab4c47f-4811-575c-9a58-2d1617dd82db. UserAgent: Roku/DVP-9.10 (309.10E04129A)
2019-09-06 20:42:38.094 Info HttpServer: HTTP Response 200 to 192.168.1.232. Time: 6ms. http://192.168.1.211:8096/emby/Sessions?deviceId=3ab4c47f-4811-575c-9a58-2d1617dd82db
2019-09-06 20:42:38.135 Info HttpServer: HTTP GET http://localhost:8096/emby/System/ActivityLog/Entries?startIndex=0&limit=7&minDate=2019-09-06T01%3A42%3A38.087Z&hasUserId=true. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

 

 

Any ideas as to what is going on here? I have had more problems with the Roku install of Emby than any other install...

Edited September 7, 2019 by murky024

[Luke 37007]

Hi there @@murky024, can you please attach the complete emby server log? Thanks !

[murky024 1]

Hi there @@murky024, can you please attach the complete emby server log? Thanks !

 

I will try and get to this tonight. I am not able to pull the full log from that day as I no longer have log information from 9/6. I will attempt to recreate the error and get a new log.

[Luke 37007]

That would be great, thanks.

[murky024 1]

That would be great, thanks.

 

So I was not able to duplicate the issue. What was happening on multiple movies in my collection just stopped happening. I am not sure why, my only guess is that it was related to a recent reboot of the computer and as such restarting the Emby service. This was not the first time I had a similar issue, although last time it was a problem when resuming from a saved location rather than starting from the beginning of the movie. The next time I will try and include the full log.

[Luke 37007]

Thanks for the feedback.