cochize1 39 Posted September 3, 2019 Share Posted September 3, 2019 Hi, I noticed that I lost remote access to my Emby server on Synology due to automatic port mapping. It worked in the afternoon and stopped some time ago now. Afetr disabling "Automatic port mapping" everything went back to normal (but I always had it on). What seems to ba a problem? Link to comment Share on other sites More sharing options...
Luke 36886 Posted September 3, 2019 Share Posted September 3, 2019 Hi there, why do you feel you lost remove access? Link to comment Share on other sites More sharing options...
cochize1 39 Posted September 3, 2019 Author Share Posted September 3, 2019 One of my users informed me that he cannot login to my server. And as I checked from my phone on mobile data (not home wifi) it was redirecting straight to port 5000 for Synology (even if I typed port 80 manually). I checked everything, tried other port forwarding and only thing that worked was switching off "Automatic Port Mapping". And now it stays off even though it was always on and everything worked like a charm for months. Link to comment Share on other sites More sharing options...
Luke 36886 Posted September 5, 2019 Share Posted September 5, 2019 What was redirecting to port 5000? The port mapping setting won't have anything to do with that. Link to comment Share on other sites More sharing options...
mhqschen 0 Posted October 11, 2019 Share Posted October 11, 2019 WOW, thanks for sharing. This tread really makes my day. I've been strugging with this issue( can't connect to my emby on NAS remotely) and every settings look fine from my side. The "Automatic port mapping" actually worked. My router has the port mapping set by emby but I just can't connect to emby remotely, either from a direct connection or emby connect. Now, I've switched the "Automatic port mapping" and keep the port mapping setting in my router. Finnally get connected remotely. Link to comment Share on other sites More sharing options...
Luke 36886 Posted October 11, 2019 Share Posted October 11, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted May 24, 2020 Share Posted May 24, 2020 I'm helping a friend get theirs up and running thru caddy. We're getting snagged somewhere. He unchecked the auto port mapping in his. For comparison I was checking mine but I'm not seeing where the setting is. I'm on version 4.4.2.0 but maybe its removed in this one? Regards, Rich Link to comment Share on other sites More sharing options...
Luke 36886 Posted May 24, 2020 Share Posted May 24, 2020 I'm helping a friend get theirs up and running thru caddy. We're getting snagged somewhere. He unchecked the auto port mapping in his. For comparison I was checking mine but I'm not seeing where the setting is. I'm on version 4.4.2.0 but maybe its removed in this one? Regards, Rich Hi there, can you please describe your issue in more detail? Thanks. Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted May 24, 2020 Share Posted May 24, 2020 Hey Luke, Sorry I wonder if this is off topic now that I'm looking back. In a nutshell I was wondering where the auto port mapping setting was? Would like to make sure it's off. Been looking around and can't seem to find it. Regards, Rich Link to comment Share on other sites More sharing options...
Luke 36886 Posted May 26, 2020 Share Posted May 26, 2020 Hey Luke, Sorry I wonder if this is off topic now that I'm looking back. In a nutshell I was wondering where the auto port mapping setting was? Would like to make sure it's off. Been looking around and can't seem to find it. Regards, Rich It's in the server's Network settings. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted May 27, 2020 Share Posted May 27, 2020 (edited) Hmm maybe the webpage on my phone is limited? Made a noob move and forgot to blur out info. Screenshot attached now. Edited May 27, 2020 by richardvrusso Link to comment Share on other sites More sharing options...
Luke 36886 Posted May 27, 2020 Share Posted May 27, 2020 Hmm maybe the webpage on my phone is limited? Can you show a screenshot? Thanks. Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted May 27, 2020 Share Posted May 27, 2020 Link to comment Share on other sites More sharing options...
Luke 36886 Posted May 27, 2020 Share Posted May 27, 2020 If you've uninstalled the port mapper plugin altogether then the feature is no longer there to turn off. Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted May 27, 2020 Share Posted May 27, 2020 Link to comment Share on other sites More sharing options...
Luke 36886 Posted July 23, 2020 Share Posted July 23, 2020 Has this helped? Are you still having an issue? Link to comment Share on other sites More sharing options...
richardvrusso 10 Posted July 24, 2020 Share Posted July 24, 2020 Hey Luke, sorry it looks like my prior reply is blank. It should have said "well in that case " Link to comment Share on other sites More sharing options...
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