William LeDuc @gmail 2 Posted September 1, 2019 Share Posted September 1, 2019 I was deleting duplicate files in a library via Emby Web app. I then went to play a file and got no response from the server from web app and Emby theater for Windows. The log file is attached. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37050 Posted September 2, 2019 Share Posted September 2, 2019 Hi there, what do you mean by no response? What time was the problem experienced? Link to comment Share on other sites More sharing options...
William LeDuc @gmail 2 Posted September 2, 2019 Author Share Posted September 2, 2019 The video did not play leaving a spinner on the screen. I copied the log file shortly after the problem. Link to comment Share on other sites More sharing options...
Luke 37050 Posted September 2, 2019 Share Posted September 2, 2019 Have you tried again? Link to comment Share on other sites More sharing options...
William LeDuc @gmail 2 Posted September 2, 2019 Author Share Posted September 2, 2019 Had to reboot the server to get it working. Link to comment Share on other sites More sharing options...
William LeDuc @gmail 2 Posted September 2, 2019 Author Share Posted September 2, 2019 If you didn't see any log entries indicative of the problem then the server was hung. Watched it on task manager and saw a little cpu once and awhile. Got a never ending spinner when trying to access Emby on any client i tried. Link to comment Share on other sites More sharing options...
Luke 37050 Posted September 4, 2019 Share Posted September 4, 2019 Hi, is this still happening? Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 4, 2019 Share Posted October 4, 2019 Hi, I also have this same problem. Any news for this? Link to comment Share on other sites More sharing options...
Luke 37050 Posted October 4, 2019 Share Posted October 4, 2019 Hi, I also have this same problem. Any news for this? Hi there, please attach the information requested in how to report a problem. thanks. Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 8, 2019 Share Posted October 8, 2019 (edited) Hi @@Luke Sorry for the delay. Is attached. embyserver.txt Edited October 8, 2019 by igeoorge Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 8, 2019 Share Posted October 8, 2019 Just now I had to turn off the machine for the server to respond again. Is this happening to me alone? Need help Link to comment Share on other sites More sharing options...
Luke 37050 Posted October 8, 2019 Share Posted October 8, 2019 Just now I had to turn off the machine for the server to respond again. Is this happening to me alone? Need help What do you mean exactly by not responding? Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 8, 2019 Share Posted October 8, 2019 The http and https connection does not respond. That is, without access in any way. No access even to localhost. Link to comment Share on other sites More sharing options...
Luke 37050 Posted October 9, 2019 Share Posted October 9, 2019 The http and https connection does not respond. That is, without access in any way. No access even to localhost. What happens when you try? Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 9, 2019 Share Posted October 9, 2019 (edited) Hi @@Luke I'm watching normally when it just stops loading. It does not charge at all. Total unanswered. Before crashing I notice high CPU and Memory usage. The server after a period begins to pull CPU and Memory without performing any transcoding. Without doing any more tasks. My server: i9 9900K 32TB Disk 32GB Memory Windows 10 Pro Edited October 9, 2019 by igeoorge Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 11, 2019 Share Posted October 11, 2019 Hi @@Luke Any news on this problem? Link to comment Share on other sites More sharing options...
Richard Branches 231 Posted October 11, 2019 Share Posted October 11, 2019 (edited) I'm also running the same problem, the server hangs or stops working after a few minutes, I have to exit the app to fix it, here's a log. Could it be recent Windows 10 updates I received breaking something? embyserver.txt Edited October 11, 2019 by Richard Branches Link to comment Share on other sites More sharing options...
Luke 37050 Posted October 11, 2019 Share Posted October 11, 2019 I'm also running the same problem, the server hangs or stops working after a few minutes, I have to exit the app to fix it, here's a log. Could it be recent Windows 10 updates I received breaking something? Is the embyserver.exe process still running? Link to comment Share on other sites More sharing options...
Richard Branches 231 Posted October 11, 2019 Share Posted October 11, 2019 (edited) Is the embyserver.exe process still running? It's been working fine after the latest restart I made, but I've been having this problem since yesterday, I'll let you know if it hangs again throughout the day. Edited October 11, 2019 by Richard Branches Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 11, 2019 Share Posted October 11, 2019 (edited) I use Windows 10 pro. It has updates disabled. He is very stable, no process overlap the other. The only way I found to solve this problem temporarily was to install a program called: Wise Auto Shutdown With him to be able to schedule for automatic reboot every day at 06:15 am Edited October 11, 2019 by igeoorge Link to comment Share on other sites More sharing options...
Richard Branches 231 Posted October 11, 2019 Share Posted October 11, 2019 Is the embyserver.exe process still running? I just noticed the server is down again after a few minutes I finished watching a movie and the only process I see running is "embytray". Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 12, 2019 Share Posted October 12, 2019 (edited) Hi @@Luke I took a print the moment it fell For some reason I can't explain, I was at maximum memory consumption. Would you know anything that would help? Edited October 12, 2019 by igeoorge Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 12, 2019 Share Posted October 12, 2019 Hi, After rebooting, everything is normal. Follows the attached logs. embyserver.txt Link to comment Share on other sites More sharing options...
igeoorge 26 Posted October 12, 2019 Share Posted October 12, 2019 Hi @@Luke Should I enable "enable debug logging"? Link to comment Share on other sites More sharing options...
Richard Branches 231 Posted October 13, 2019 Share Posted October 13, 2019 I'm on my third day where the server still crashes, what could possibly be? Link to comment Share on other sites More sharing options...
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