fizzyade 124 Posted August 14, 2019 Share Posted August 14, 2019 Is there a problem with the API and Radarr? At some point in the past 6 months Emby has stopped updating when radarr has completed a download, it used to work. I have connection set up to my Emby server in Radarr and I have every option enabled in the connection, radarr is able to successfully perform a connection test with the Emby server. Radarr version 0.2.0.1358 Emby Server version 4.3.0.2 Here's the snippets from both the radarr and emby logs when the update event is "performed". Radarr: 19-8-14 05:41:47.3|Debug|MediaBrowserProxy|Looking for error in response: Res: [POST] http://172.29.13.9:8096/mediabrowser/Library/Media/Updated: 204.NoContent Emby: 2019-08-14 05:41:47.357 Info HttpServer: HTTP POST http://172.29.13.9:8096/mediabrowser/Library/Media/Updated. UserAgent: Radarr/0.2.0.1358 (Linux 4.19) 2019-08-14 05:41:47.359 Info HttpServer: HTTP Response 204 to 172.17.0.10. Time: 2ms. http://172.29.13.9:8096/mediabrowser/Library/Media/Updated Any ideas? I resorted to just scanning the library more frequently, but I'd like to get this working again. I can find a reference to a change at the beginning of the year, but as far as I can tell changes were applied to the Radarr code. Link to comment Share on other sites More sharing options...
PenkethBoy 2063 Posted August 14, 2019 Share Posted August 14, 2019 why not use the real-time monitor - see library settings (for you movie libraries) - make sure to click the advanced option so you can see the real-time monitor option Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 14, 2019 Author Share Posted August 14, 2019 why not use the real-time monitor - see library settings (for you movie libraries) - make sure to click the advanced option so you can see the real-time monitor option i can’t, my media is mounted via a nfs share. Link to comment Share on other sites More sharing options...
Pog22 50 Posted August 14, 2019 Share Posted August 14, 2019 Yes I also have this issue with Radarr. Sonarr works fine 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 14, 2019 Share Posted August 14, 2019 Hi there, please go over an example and attach the complete emby server log. thanks. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 14, 2019 Author Share Posted August 14, 2019 (edited) Hi there, please go over an example and attach the complete emby server log. thanks. Ok, just did it. https://fizzya.de/s/jGbJPHJwytB3mee Just added a movie to radarr, it downloaded but didn't update the library. You can see from the log that Radarr contacted Emby. Edited August 14, 2019 by fizzyade Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 14, 2019 Author Share Posted August 14, 2019 Hi there, please go over an example and attach the complete emby server log. thanks. is the file accessible, i know you had issues with my links in the past when i had a cloudflare misconfiguration. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 Hi there, please go over an example and attach the complete emby server log. thanks. Was the log file of any use? Any insight into this? Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 15, 2019 Share Posted August 15, 2019 Sorry, you didn't really discuss the example. What are we looking at exactly? Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 Sorry, you didn't really discuss the example. What are we looking at exactly? me finishing a download started from radarr, radarr seemingly connects to the emby update endpoint (as you can see in my original post and in the log file) but the library doesnt refresh as expected. it used to work in emby, but some time in thr past 6 months it has stopped working. im running very up to date versions of both. Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 15, 2019 Share Posted August 15, 2019 That's still a generalization and not a specific example, meaning, what, when, where, etc. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 That's still a generalization and not a specific example, meaning, what, when, where, etc. My emby server is running on 172.29.13.9. Radarr is running on the same host. I have a connection set up in radarr to emby, it’s configuration is: On Grab Enabled On Download Enabled On Upgrade Enabled On Rename Enabled server is set to 172.29.13.9 port 8096 server key is set to a valid displayed in Emby. Send notifications is off (tried on, makes no difference) Update library enabled Pressing test returns with succesful, in the log file i searched at appoximately 22:40 for the movie “Casino” in radarr, this started a download in nzbget which finished shortly after. Once radarr had finished processing the file at approximately 22:40 it informed my Emby server that the library had been updated, this can be seen in the log. However, no actual update of the library took place, Emby did not report the new movie as being available until I had manually forced a library scan. In my very first post I have included both the Emby side and Radarr side of the “update library” conversation, these lines look identical to the version in the log file which you asked for. Radarr is unable to update Emby libraries for whatever reason, as you can see soembody ls is also having this problem. whether its an api change your side or something broken in radarr, i was just hoping you’d be able to shed some light. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 i also created a bug report on radarr the other day, somebody just posted that. theyre having the exact same problem. https://github.com/Radarr/Radarr/issues/3686#issuecomment-521782482 Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 ok, this appears to be radarr. I enabled debug logging and it showed more information, radarr is sendind the updated message but the path it passes in is local to radarr, the substitution system is not used in radarr it would appear for notifications, i set one up and it didnt work. Time to update my bug report on radarr. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 I can fix this by using a custom script and handling the path substitution myself and then call the emby endpoint with the Updated message. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 Humn, i wonder if the network share option on a library will fix this? just downloading to find out.... Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 15, 2019 Share Posted August 15, 2019 ok, this appears to be radarr. I enabled debug logging and it showed more information, radarr is sendind the updated message but the path it passes in is local to radarr, the substitution system is not used in radarr it would appear for notifications, i set one up and it didnt work. Time to update my bug report on radarr. When we submitted these changes to radarr, both sides acknowledged that this would be a problem and that we could always return to it in the future and do additional development to address it. So the paths need to match what is in emby server. The server's path substitution settings could be used but it can't be guaranteed to produce the right result. But we could incorporate it just for the sake of trying to improve it from where it currently is. If you want it bulletproof, then radarr needs to send the correct path and that means they may need to add their own path substitution settings. But of course, they may not want to have to do all of that work just for this one thing. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 15, 2019 Author Share Posted August 15, 2019 its ok, now that i know what is going on I’m writing a script to send the correct path to emby, i have the emby api working for triggering the refresh, but its late here now so i’ll finish it tomorrow. That way instead of using the emby connection in radarr i’ll use the script connection and call the api myself. 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 15, 2019 Share Posted August 15, 2019 That will work. I think we can also have it do a reverse path substitution and while that won't guarantee the right result for all users, it probably will for most. 1 Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 16, 2019 Author Share Posted August 16, 2019 it would be nice if in the log file if the path excluding the last bit doesn’t exist then it should say something like “API Request to scan folder failed, path does not exist <path>” At the moment the log just says triggering scan on folder. It would have made it easier to spot, Im definitely not the first to come up against this and I wont be the last, so providing a hint in the log cant be a bad thing, The git issue I filed I posted a script which is actually one that came from here that i found when going to upload my own, i must have downloaded it a long time ago. i modified it to do the path substiution. Theres probably more chance of you guys putting in a path substitution (maybe per api key) than I think radarr actually fixing the issue, this would absolutely fix it for me as all my media is mounted under a single folder, the mismatch occurs because of some complexity and me having to map stuff in such a way to allow files to be moved rather than copied which can take a while. Link to comment Share on other sites More sharing options...
Luke 37007 Posted August 16, 2019 Share Posted August 16, 2019 Yes i agree that would make sense. Thanks for the feedback. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 16, 2019 Author Share Posted August 16, 2019 I think this message should also appear in normal logging at opposed to debug logging. Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 16, 2019 Author Share Posted August 16, 2019 Yes i agree that would make sense. Thanks for the feedback. Not a problem, we got there in the end! Your interaction with us is one of the major things that differentiates you from your competitor. Emby is absolutely rock solid for me, and we use it a LOT on multiple devices in and outside of our local network! It never gives me grief, and I am running the beta server, I always update it when a new update is available. Switching 6 months ago was the best decision I made, thanks for all your efforts. Even my wife loves emby, she loves the boxsets feature. Link to comment Share on other sites More sharing options...
Pog22 50 Posted August 17, 2019 Share Posted August 17, 2019 I can fix this by using a custom script and handling the path substitution myself and then call the emby endpoint with the Updated message. I would be interested in this script. In my case I'm using 2 different mounts of the same media. I use Rclone for Sonarr/Radarr and use Plexdrive for Emby (read only) Link to comment Share on other sites More sharing options...
fizzyade 124 Posted August 17, 2019 Author Share Posted August 17, 2019 (edited) I would be interested in this script. In my case I'm using 2 different mounts of the same media. I use Rclone for Sonarr/Radarr and use Plexdrive for Emby (read only) #!/bin/bash apiKey="<your emby api key>" url="http://<emby server ip>:8096" local_movie_path="/unraid/Movies/" local_tv_path="/unraid/TV/" remote_movie_path="/mnt/Movies/" remote_tv_path="/mnt/TV/" if [ -z "$apiKey" ] then printf "*******************************\n" printf "* Error: No API Key specified.*\n" printf "*******************************\n" exit 1 fi if [ -z "$url" ] then printf "********************************\n" printf "* Error: No Emby URL specified.*\n" printf "********************************\n" exit 1 fi if [ -z "$sonarr_eventtype" ] && [ -z "$radarr_eventtype" ] then printf "******************************************************************\n" printf "* Error: Must be called as a custom script from Sonarr or Radarr.*\n" printf "******************************************************************\n" exit 1 fi #SONARR if [ "$sonarr_eventtype" == "Download" ]; then UpdateType="Series" Path=$(echo "$sonarr_episodefile_path" | sed "s|$local_tv_path|$remote_tv_path|") fi if [ "$sonarr_eventtype" == "Rename" ]; then UpdateType="Series" Path=$(echo "$sonarr_episodefile_path" | sed "s|$local_tv_path|$remote_tv_path|") fi if [ "$sonarr_eventtype" == "Test" ]; then exit 0 fi # RADARR if [ "$radarr_eventtype" == "Download" ]; then UpdateType="Movie" Path=$(echo "$radarr_movie_path" | sed "s|$local_movie_path|$remote_movie_path|") fi if [ "$radarr_eventtype" == "Rename" ]; then UpdateType="Movie" Path=$(echo "$radarr_movie_path" | sed "s|$local_movie_path|$remote_movie_path|") fi if [ "$radarr_eventtype" == "Test" ]; then exit 0 fi if [ -z "$UpdateType" ] || [ -z "$Path" ] then printf "*************************************************\n" printf "* Error: Script unsupported for this event type.*\n" printf "*************************************************\n" exit 1 fi curl -s -X POST "$url/mediabrowser/Library/Media/Updated?api_key=$apiKey" -H "accept: */*" -H "Content-Type: application/json" -d "{ \"Updates\": [ { \"Path\": \"$Path\", \"UpdateType\" \"$UpdateType\" } ]}" Here you go, you need to fill in the variables at the top appropriately. the movie_local_path and movie_remote_path represent the mount locations to the same destination folder, the script will replace the local part with the remote part if it matches. Edited August 17, 2019 by fizzyade 2 Link to comment Share on other sites More sharing options...
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