Starlionblue 80 Posted August 14, 2019 Share Posted August 14, 2019 In the EMBY server dashboard, there is a restart/shutdown button. Every time I try "restart", the server ends up non-responsive. However in the QNAP web interface it still shows as running. The only way for me to restart EMBY server is in the QNAP web interface. Is this behaviour normal? Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 14, 2019 Share Posted August 14, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a problem. Thanks ! Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted August 14, 2019 Author Share Posted August 14, 2019 Here are server and hardware detection logs from before and after the event. Hardware detection logs 1 and 2. Server logs 6 to 8. Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 16, 2019 Share Posted August 16, 2019 It appears that link is not valid. Can you please attach the log files? thanks. @@PenkethBoy are you able to restart from the server web interface? Link to comment Share on other sites More sharing options...
PenkethBoy 2063 Posted August 16, 2019 Share Posted August 16, 2019 (edited) Yes it works fine for me on my 853a with the latest beta 4.3.0.2 just did it to update some plugins never had this problem But we have zero info on the OP nas etc at the moment Edited August 16, 2019 by PenkethBoy Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 16, 2019 Share Posted August 16, 2019 Thanks for the info. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted August 17, 2019 Author Share Posted August 17, 2019 It appears that link is not valid. Can you please attach the log files? thanks. @@PenkethBoy are you able to restart from the server web interface? Sorry about that. Try this? I've tested the link and it works for me. Hardware detection logs 1 and 2. Server logs 6 to 8. Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 17, 2019 Share Posted August 17, 2019 Which server log contains the restart attempt? Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted August 17, 2019 Author Share Posted August 17, 2019 I am pretty sure it is 6. I'm back home in a couple of days. I'll do this once again and get an exact time stamp. Then I'll post new logs. I don't want to waste your time digging through logs when I'm not sure of the exact time. Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 17, 2019 Share Posted August 17, 2019 Great, thanks ! Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted August 22, 2019 Author Share Posted August 22, 2019 (edited) Just updated to 4.3.0.5 Beta and of course now restart from the web interface works. No idea if that is related to the update. Logs are here. Log with shutdown from web interface: Emby Server log 9 - Shutdown at 1143 Log with startup and restart. Started it from the Qnap web interface - Emby Server log 10 - Startup at 1145 Log after restart - Emby Server log 11 - Startup at 1151 The update from 4.3.0.2 to 4.3.0.5 was between Log 9 and Log 10 Edited August 22, 2019 by Starlionblue Link to comment Share on other sites More sharing options...
Luke 37046 Posted August 22, 2019 Share Posted August 22, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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