Oracle 74 Posted August 9, 2019 Share Posted August 9, 2019 Hey, I subscribed to Helix IPTV yesterday, got it all mapped out and configured it Emby, and come to find out the streams play for a few moments, to about a minute before closing out and going back to guide. It can not be an issue on their end due to the fact that I get perfect viewing on their android app and web browser apps. Any help is nice. Thanks. - Arly Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 9, 2019 Share Posted August 9, 2019 Hi. If they have an option for the type of streams to request, make sure you are requesting .ts and not .m3u (for the individual streams, not the set of channels). Link to comment Share on other sites More sharing options...
Oracle 74 Posted August 9, 2019 Author Share Posted August 9, 2019 (edited) Let me try this and see what happens. Thanks. Toyed around with this, not sure if I'm doing this right. Where should I neccessarily be looking to request these ts streams. @@ebr Edited August 9, 2019 by Arly (Sprinkles) Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted August 9, 2019 Share Posted August 9, 2019 When you download your channel list file from your provider they usually give you an option for the type of streaming file contained within the list. So the option should be on the page where you download your channels file from. Krs Mark Link to comment Share on other sites More sharing options...
Oracle 74 Posted August 9, 2019 Author Share Posted August 9, 2019 When you download your channel list file from your provider they usually give you an option for the type of streaming file contained within the list. So the option should be on the page where you download your channels file from. Krs Mark I wasn't given the option to "download" a channel list file, I received everything via Email. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted August 9, 2019 Share Posted August 9, 2019 What did you receive in email? You can PM me if you prefer. Krs Mark Link to comment Share on other sites More sharing options...
Oracle 74 Posted August 9, 2019 Author Share Posted August 9, 2019 What did you receive in email? You can PM me if you prefer. Krs Mark PM'd. Link to comment Share on other sites More sharing options...
Oracle 74 Posted August 9, 2019 Author Share Posted August 9, 2019 This topic can be closed, @@ebr. 1 Link to comment Share on other sites More sharing options...
mark-in-dallas 86 Posted August 10, 2019 Share Posted August 10, 2019 (edited) I am assuming that the solution was to change the end of the M3U link from output=m3u8 to output=ts, because I had the same issue before, and figured I would post it for anyone else that may have the same problem. Edited August 10, 2019 by mark-in-dallas 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 10, 2019 Share Posted August 10, 2019 Hi there, let's look at an example. Please see how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted August 10, 2019 Share Posted August 10, 2019 (edited) Hi there, let's look at an example. Please see how to report a media playback issue. thanks ! @@Luke It is resolved now. I am assuming that the solution was to change the end of the M3U link from output=m3u8 to output=ts, because I had the same issue before, and figured it would post it for anyone else that may have the same problem. That is indeed what needed to be done. Krs Mark Edited August 10, 2019 by maegibbons Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 14, 2019 Share Posted August 14, 2019 (edited) I tried switching to ts but emby fails to play them at all .....m3u8 freeze frames every few minutes Edited August 14, 2019 by knuckle Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 14, 2019 Share Posted August 14, 2019 I tried switching to ts but emby fails to play them at all .....m3u8 freeze frames every few minutes @@knuckle Hi there, let's look at an example. Please see how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 14, 2019 Share Posted August 14, 2019 running 4.2.1.0 on win have tried m3u8 -- when I first installed it played but freeze framed about every 20 seconds -- so I tried ts and it played the same 4 minute loop over and over so I removed live tv restarted emby server re-added the original hls link and now it just spins -- how much of the logfiles would you like ? Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 15, 2019 Share Posted August 15, 2019 how much of the logfiles would you like ? This is answered in the link above. All of the information you need is there for you. Thanks ! Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 15, 2019 Share Posted August 15, 2019 2019-08-14 23:59:59.445 Info App: Application version: 4.2.1.0 2019-08-14 23:59:59.445 Info App: Emby Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Runtime: file:///C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system 2019-08-14 23:59:59.445 Info App: Plugins: Cinema Mode 1.0.24.0 Dlna 1.0.23.0 Dvd Folder Support 1.0.0.0 Fanart.tv 1.0.3.0 MovieDb 1.1.9.0 MusicBrainz 1.0.9.0 Nfo Metadata 1.0.18.0 OMDb 1.0.6.0 Open Subtitles 1.0.18.0 Port Mapper 1.0.2.0 Studio Images 1.0.1.0 TheAudioDb 1.0.6.0 TheTVDB 1.0.17.0 2019-08-14 23:59:59.445 Info TaskManager: Rotate log file Completed after 0 minute(s) and 0 seconds 2019-08-14 23:59:59.456 Info TaskManager: ExecuteQueuedTasks 2019-08-15 00:58:13.002 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications 2019-08-15 00:58:13.002 Info TaskManager: Queueing task DownloadNotificationScheduledTask 2019-08-15 00:58:13.002 Info TaskManager: Executing Send Download Notifications 2019-08-15 00:58:13.004 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds 2019-08-15 00:58:13.016 Info TaskManager: ExecuteQueuedTasks 2019-08-15 00:58:14.878 Info TaskManager: IntervalTrigger fired for task: Convert media 2019-08-15 00:58:14.878 Info TaskManager: Queueing task SyncConvertScheduledTask 2019-08-15 00:58:14.878 Info TaskManager: Executing Convert media 2019-08-15 00:58:14.879 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 00:58:14.879 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds 2019-08-15 00:58:14.879 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 00:58:14.881 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 00:58:14.891 Info TaskManager: ExecuteQueuedTasks 2019-08-15 00:58:14.917 Info TaskManager: ExecuteQueuedTasks 2019-08-15 00:58:15.042 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync 2019-08-15 00:58:15.042 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 00:58:15.042 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 00:58:15.044 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 00:58:15.055 Info TaskManager: ExecuteQueuedTasks 2019-08-15 01:59:59.202 Info TaskManager: DailyTrigger fired for task: Thumbnail image extraction 2019-08-15 01:59:59.203 Info TaskManager: Queueing task ChapterImagesTask 2019-08-15 01:59:59.203 Info TaskManager: Executing Thumbnail image extraction 2019-08-15 01:59:59.203 Info TaskManager: Scheduled task Thumbnail image extraction will run with a time limit of 240 minutes 2019-08-15 01:59:59.456 Info TaskManager: Thumbnail image extraction Completed after 0 minute(s) and 0 seconds 2019-08-15 01:59:59.467 Info TaskManager: ExecuteQueuedTasks 2019-08-15 03:58:12.705 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications 2019-08-15 03:58:12.705 Info TaskManager: Queueing task DownloadNotificationScheduledTask 2019-08-15 03:58:12.705 Info TaskManager: Executing Send Download Notifications 2019-08-15 03:58:12.713 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds 2019-08-15 03:58:12.719 Info TaskManager: ExecuteQueuedTasks 2019-08-15 03:58:14.580 Info TaskManager: IntervalTrigger fired for task: Convert media 2019-08-15 03:58:14.580 Info TaskManager: Queueing task SyncConvertScheduledTask 2019-08-15 03:58:14.580 Info TaskManager: Executing Convert media 2019-08-15 03:58:14.581 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 03:58:14.581 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds 2019-08-15 03:58:14.581 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 03:58:14.582 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 03:58:14.592 Info TaskManager: ExecuteQueuedTasks 2019-08-15 03:58:14.614 Info TaskManager: ExecuteQueuedTasks 2019-08-15 03:58:14.748 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync 2019-08-15 03:58:14.748 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 03:58:14.748 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 03:58:14.749 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 03:58:14.758 Info TaskManager: ExecuteQueuedTasks 2019-08-15 05:29:00.841 Info TaskManager: SystemEventTrigger fired for task: Hardware Detection 2019-08-15 05:29:00.841 Info TaskManager: Queueing task HardwareDetectionScheduledTask 2019-08-15 05:29:00.841 Info TaskManager: Executing Hardware Detection 2019-08-15 05:29:00.845 Info SoftwareCodecProvider: h264, libx264, libx264 Software Encoder, V-E-libx264 2019-08-15 05:29:00.845 Info SoftwareCodecProvider: hevc, libx265, libx264 Software Encoder, V-E-libx265 2019-08-15 05:29:00.845 Info SoftwareCodecProvider: mpeg4, mpeg4, MPEG-4 part 2 Software Encoder, V-E-mpeg4 2019-08-15 05:29:00.845 Info SoftwareCodecProvider: msmpeg4v3, msmpeg4, MPEG-4 part 2 (MS Variant 3) Software Encoder, V-E-msmpeg4 2019-08-15 05:29:00.845 Info SoftwareCodecProvider: vp8, libvpx, libvpx VP8, V-E-libvpx 2019-08-15 05:29:00.848 Info Dx11VaCodecProvider: Start GetCodecList() 2019-08-15 05:29:00.848 Info Dx11VaCodecProvider: End GetCodecList() 2019-08-15 05:29:00.848 Info QuickSyncCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json -disable_dx11 2019-08-15 05:29:00.848 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json -disable_dx11 2019-08-15 05:29:01.266 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Started. 2019-08-15 05:29:01.430 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0 2019-08-15 05:29:01.492 Info QuickSyncDx11CodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 2019-08-15 05:29:01.492 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 2019-08-15 05:29:01.535 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Started. 2019-08-15 05:29:01.645 Info QuickSyncDx11CodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0 2019-08-15 05:29:01.695 Info NvidiaCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json -disable_dx11 2019-08-15 05:29:01.695 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json -disable_dx11 2019-08-15 05:29:01.741 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Started. 2019-08-15 05:29:01.805 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Process exited with code 1 2019-08-15 05:29:01.868 Info AmfCodecProvider: ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 amfenc -print_format json 2019-08-15 05:29:01.868 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Execute: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\ffdetect.exe -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 amfenc -print_format json 2019-08-15 05:29:01.962 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Started. 2019-08-15 05:29:02.043 Info AmfCodecProvider: ProcessRun 'ffdetect_amfenc' Process exited with code 0 2019-08-15 05:29:02.123 Info TaskManager: Hardware Detection Completed after 0 minute(s) and 1 seconds 2019-08-15 05:29:02.134 Info TaskManager: ExecuteQueuedTasks 2019-08-15 06:58:12.407 Info TaskManager: IntervalTrigger fired for task: Send Download Notifications 2019-08-15 06:58:12.407 Info TaskManager: Queueing task DownloadNotificationScheduledTask 2019-08-15 06:58:12.407 Info TaskManager: Executing Send Download Notifications 2019-08-15 06:58:12.408 Info TaskManager: Send Download Notifications Completed after 0 minute(s) and 0 seconds 2019-08-15 06:58:12.422 Info TaskManager: ExecuteQueuedTasks 2019-08-15 06:58:14.281 Info TaskManager: IntervalTrigger fired for task: Convert media 2019-08-15 06:58:14.281 Info TaskManager: Queueing task SyncConvertScheduledTask 2019-08-15 06:58:14.281 Info TaskManager: Executing Convert media 2019-08-15 06:58:14.282 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 06:58:14.282 Info TaskManager: Convert media Completed after 0 minute(s) and 0 seconds 2019-08-15 06:58:14.282 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 06:58:14.284 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 06:58:14.294 Info TaskManager: ExecuteQueuedTasks 2019-08-15 06:58:14.321 Info TaskManager: ExecuteQueuedTasks 2019-08-15 06:58:14.451 Info TaskManager: IntervalTrigger fired for task: Cloud & Folder Sync 2019-08-15 06:58:14.451 Info TaskManager: Queueing task ServerSyncScheduledTask 2019-08-15 06:58:14.451 Info TaskManager: Executing Cloud & Folder Sync 2019-08-15 06:58:14.453 Info TaskManager: Cloud & Folder Sync Completed after 0 minute(s) and 0 seconds 2019-08-15 06:58:14.465 Info TaskManager: ExecuteQueuedTasks Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 15, 2019 Share Posted August 15, 2019 this morning --- after having done this several times -- I removed the tuner restarted the server twice then readded the tuner again restarting the server twice for the "you must restart the server message to go away -- and it seems to be working -- I also removed all transcoding so perhaps that was the problem IDK Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 15, 2019 Share Posted August 15, 2019 and after about an hour of flawless play it is back to freeze framing every few minutes grr Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 15, 2019 Share Posted August 15, 2019 Please don't rotate the log file. Please attach the complete log file from when the server started. Thanks. Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 15, 2019 Share Posted August 15, 2019 sorry -- new attachment sent embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 16, 2019 Share Posted August 16, 2019 @@knuckle there is a lot of playback activity in this log, from both the web app and what appears to be android tv. Which one should we be looking? And if there was an ffmpeg log, which it appears there was, please attach the corresponding ffmpeg log. thanks. Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 17, 2019 Share Posted August 17, 2019 I am sending one of each -- transcode,remux and direct stream ffmpeg-transcode-00f34f78-018e-43ec-a1d5-d113783c2c6c_1.txt ffmpeg-directstream-1a4064c0-d3b2-42d5-8fdd-9e31700d810f_1.txt ffmpeg-remux-53971eaf-9f47-4706-8061-ef53717726db_1.txt Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 17, 2019 Share Posted August 17, 2019 every device I have tried has the freeze frame issue -- I can restart and it will play fine for a bit and then the freeze frames start again Link to comment Share on other sites More sharing options...
softworkz 3335 Posted August 18, 2019 Share Posted August 18, 2019 What's the maximum allowed number of simultaneous streams from your iptv provider? All over the log there's simultaneous activity from multiple clients. Can you reproduce the problem with a single active client only? PS: Make sure to change your login credentials with your iptv provider. We have indications that some bad guys are stealing iptv logins from logfiles posted here. Link to comment Share on other sites More sharing options...
knuckle 0 Posted August 18, 2019 Share Posted August 18, 2019 I gave it an unlimited line so not a connections issue -- I see it on every client but not all the time -- the same m3u in plex plugin does not do this -- will change the pass here shortly Link to comment Share on other sites More sharing options...
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