IanOF 0 Posted August 7, 2019 Share Posted August 7, 2019 Hi, I am in the UK and have a Mag box for my IPTV service through a provider called Helix. I want to install Emby for the better metadata which is displayed in the tv guides. Problem is I only have an Apple TV 3rd generation (I think you need 4th generation to install the Emby app), and I couldn't find the Emby app on my Samsung Smart TV app store (the tv was bought in 2013). Any other solutions for getting the app on my tv? The IPTV service provider did give me an M3U playlist URL, so I know I could use this with Emby on portable devices, but i'm more keen on having it on the tv. thanks Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 7, 2019 Share Posted August 7, 2019 Hi, what model TV? Link to comment Share on other sites More sharing options...
IanOF 0 Posted August 7, 2019 Author Share Posted August 7, 2019 Hi, model number UE46F6740SB Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 7, 2019 Share Posted August 7, 2019 @@FrostByte so i guess this is Orsay, right? Link to comment Share on other sites More sharing options...
CBers 6742 Posted August 7, 2019 Share Posted August 7, 2019 @@FrostByte so i guess this is Orsay, right? Yes. Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 7, 2019 Share Posted August 7, 2019 Yes. How did you determine that? Link to comment Share on other sites More sharing options...
FrostByte 5023 Posted August 7, 2019 Share Posted August 7, 2019 It's Orsay and the F in the model number means it's a 2013. I'm guessing the app isn't available for 2013s because of the issue with flex css? Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 7, 2019 Share Posted August 7, 2019 0.112 is in the store for standard and premium 2013 models. Link to comment Share on other sites More sharing options...
FrostByte 5023 Posted August 7, 2019 Share Posted August 7, 2019 Okay, that's a standard model according to the table so they should be able to see it in the store in the UK Link to comment Share on other sites More sharing options...
CBers 6742 Posted August 8, 2019 Share Posted August 8, 2019 How did you determine that? Cos I'm clever. It's the same (F) series as I have. Link to comment Share on other sites More sharing options...
IanOF 0 Posted August 11, 2019 Author Share Posted August 11, 2019 Okay, that's a standard model according to the table so they should be able to see it in the store in the UKNope nothing comes up when I search by ‘Emby’ in the Samsung Apps store. The version of the Samsung Apps is 1.1059. I can’t see what the software is but I assume it’s Orsay. Two images attached from my tv. So should Emby be available on Orsay? Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 11, 2019 Share Posted August 11, 2019 Yes it should be. @@CBers are you able to find it? Link to comment Share on other sites More sharing options...
CBers 6742 Posted August 13, 2019 Share Posted August 13, 2019 Yes it should be. @@CBers are you able to find it? No Emby app in the Samsung store on my F8000 TV, but then there's no Plex app either. I still have v0.112 of the Emby app installed. 1 Link to comment Share on other sites More sharing options...
Luke 36878 Posted August 13, 2019 Share Posted August 13, 2019 That's interesting, thanks for the info. Link to comment Share on other sites More sharing options...
drikosv8 24 Posted August 19, 2019 Share Posted August 19, 2019 (edited) I unzipped the folders inside the flash drive, the client said it did not install automatically, only appeared his option to open the flash drive, nothing else happened. What should we do? It has no app installed yet. Model UN55MU6100G Edited August 19, 2019 by drikosv8 Link to comment Share on other sites More sharing options...
FrostByte 5023 Posted August 19, 2019 Share Posted August 19, 2019 Have you ever had the usb version installed? If so, make sure it wasn't just removed from home screen Also, try a usb 2.0 thumb drive. I've found that my usb 3.0 hard drives don't work for installing Link to comment Share on other sites More sharing options...
drikosv8 24 Posted August 19, 2019 Share Posted August 19, 2019 We don't have any version installed yet, and the flash drive is 2.0 friend. I don't understand why it doesn't install. Do you have a demo video? Link to comment Share on other sites More sharing options...
FrostByte 5023 Posted August 19, 2019 Share Posted August 19, 2019 Sorry, don't have a video yet. Do you know what the usb is formatted as (fat16, NTFS, etc)? Also, maybe try deleting every on the usb except the folder 'userwidget' and the two files in it. Also, make sure the folder is in the root of the usb drive. Link to comment Share on other sites More sharing options...
FrostByte 5023 Posted August 24, 2019 Share Posted August 24, 2019 @drikosv8 Not sure if you got this installed yet. If not, also make sure your USB is unlocked (can be written to). The install needs to write a file named device_info* on the root of your thumb drive. If it can't write to the USB it won't do anything when you put the USB in the TV. Link to comment Share on other sites More sharing options...
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