PandoraLock 0 Posted July 20, 2019 Share Posted July 20, 2019 (edited) I am having problems searching on the Emby for Android TV app on my NVIDIA Shield. The search results have their thumbnails missing and I am unable to enter into any of the search results to watch the video. The thumbnails for the videos are working properly outside of the search results (i.e in the list of movies/shows). Edited July 20, 2019 by PandoraLock Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 20, 2019 Share Posted July 20, 2019 Hi. Are you using the beta server but the release app? Link to comment Share on other sites More sharing options...
PandoraLock 0 Posted July 21, 2019 Author Share Posted July 21, 2019 That fixed the issue! Thanks for the assistance. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 21, 2019 Share Posted July 21, 2019 That fixed the issue! Thanks for the assistance. Hi, what was the solution? Link to comment Share on other sites More sharing options...
PandoraLock 0 Posted July 21, 2019 Author Share Posted July 21, 2019 Enrolling in the testing and using the beta testing application instead of the released application on the Play Store. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 21, 2019 Share Posted July 21, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
cuzz1369 7 Posted July 31, 2019 Share Posted July 31, 2019 (edited) I'm using the latest release(non beta) of the server and app. Search works to find a movie but the app crashes upon trying to play anything you have searched for. Navigating manually to the same content and it plays fine. Sent from my SM-G965W using Tapatalk Edited July 31, 2019 by cuzz1369 Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 31, 2019 Share Posted July 31, 2019 I'm using the latest release(non beta) of the server and app. Search works to find a movie but the app crashes upon trying to play anything you have searched for. Navigating manually to the same content and it plays fine. Sent from my SM-G965W using Tapatalk Hi. On what device? What is the exact version number of the app? Thanks. Link to comment Share on other sites More sharing options...
cuzz1369 7 Posted July 31, 2019 Share Posted July 31, 2019 (edited) Hi. On what device? What is the exact version number of the app? Thanks. Its MyGica ATV 1900, but have tested on several other chinese boxes and the same thing happens. App version is latest from the playstore so 1.7.40g, server is up to date at version 4.2.0.40. Edit: this has happened on previous version of the server and the app aswell. Sent from my SM-G965W using Tapatalk Edited July 31, 2019 by cuzz1369 Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 31, 2019 Share Posted July 31, 2019 upon trying to play anything you have searched for. Can you tell me exactly how you are trying to play this item? I have not been able to reproduce any problem with the current release. Also, can you please confirm on your settings page that the app is the version you think it is? Thanks. Link to comment Share on other sites More sharing options...
cuzz1369 7 Posted August 2, 2019 Share Posted August 2, 2019 Can you tell me exactly how you are trying to play this item? I have not been able to reproduce any problem with the current release. Also, can you please confirm on your settings page that the app is the version you think it is? Thanks. Well it seems to be only a certain set of devices that this happens on. I tried on a couple more modern devices and it works fine. Could this be related to an older android version (5.1.1)? Sent from my SM-G965W using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 2, 2019 Share Posted August 2, 2019 Well it seems to be only a certain set of devices that this happens on. I tried on a couple more modern devices and it works fine. Could this be related to an older android version (5.1.1)? Not sure. What is the answer to this question? Can you tell me exactly how you are trying to play this item? Thanks. Link to comment Share on other sites More sharing options...
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