Nvidia Shield - Frequent pauses during playback

[Oohdang 1]

Hello,

 

I am experiencing frequent pauses during media playback and have sent logs via the Nvidia Shield app. The logs were sent at 12:36pm eastern time. The name of the user on the local server is Matt - the local server is running in a docker container in a Debian 9 environment.

 

Playback paused several times during playback in this instance of the logs I sent. It would pause for several seconds, play for several seconds, and pause again.

 

This has been happening for a few days and sometimes this only occurs once or twice during a whole movie and other times it is far more frequent.

 

Please help!

Edited July 11, 2019 by Oohdang

[Luke 36999]

Hi there, can you please attach the emby server log as well? Thanks.

[Oohdang 1]

Hi there, can you please attach the emby server log as well? Thanks.

 

Sure thing!

 

I don't know if this helps, but this morning the event in question started in the activity log with this entry:

 

Matt is playing Rick and Morty - Morty's Mind Blowers on Master Bedroom

7/11/2019, 11:52:47 am

 

And ended with:

 

Matt has finished playing Rick and Morty - Morty's Mind Blowers on Master Bedroom

7/11/2019, 12:36:08 pm

 

I tried several things to get it to play without pausing in between those times, then I sent the logs from my Nvidia Shield shortly after this 12:36:08 pm timestamp.

embyserver.txt

hardware detection.txt

ffmpeg.txt

[chrismallia 12]

I get this when transcoding or direct stream is taking place  and I can reproduce on same file in same position. .

[Luke 36999]

@@Oohdang are you still running into this?

[Oohdang 1]

@@Oohdang are you still running into this?

 

 

Hi Luke,

 

It looks like this may have been Nvidia Shield related and not related to the server I'm running on Debian 9.  I installed the test image from May 2019 a few days ago - https://forums.geforce.com/default/topic/1110161/shield-tv/shield-experience-upgrade-7-2-3-test-image/ - and have been getting smooth playback ever since.  My wife mentioned a few hiccups will happen randomly, but at this point I'm chalking those up to something network related most likely.

 

Thanks for checking back with me!

[Luke 36999]

Thanks for the feedback !