Emby preventing auto-lock when media not playing

[jackandjohn 10]

Surprised I have not seen this anywhere else, hopefully it’s not just a “me thing”.

 

Sometimes I fall asleep to a show or movie, and when I wake up Emby has long-finished the video, but the screen is still on.

 

I have Emby autoplay off, and device Auto-lock set to 2 minutes.

 

iPad Air 2 (cellular)

iOS 12.1

Latest version of Emby

[Luke 37046]

Hi there, would you like to try the beta and see if that still has this issue?

[jackandjohn 10]

Sure

PM sent

[jackandjohn 10]

Unfortunately the issue is still present in the beta.

 

 

The process I went through:

 

- Delete the app to clear settings

- Install the App Store version to "restore purchase" for the video playback

- Install the beta over the App Store version

- Test playback in my account (screen stayed on until I shut it off manually at 15min after playback was finished)

- Test playback in the guest account (first disabled auto-play next item) (same symptom)

[Luke 37046]

Thanks, we'll take a look at this.

[Wynter 3]

Has this issue been resolved?  This issue occurs on all the iOS devices I have (all on iOS 12.4.1 or 13 and the newest version of Emby for iOS).

[jackandjohn 10]

Confirmed: Still happening for me, even on betas

 

I’ve unfortunately had to resort to Plex for night-time watching

[Wynter 3]

Confirmed: Still happening for me, even on betas

 

I’ve unfortunately had to resort to Plex for night-time watching

 

I'm a little astounded that this hasn't been corrected... the original post is months old and it is obviously not hard to reproduce.  I try so hard to use and recommend Emby but these are the kinds of issues that  make it difficult.  I have a lifetime premier membership and over the last couple years I've been using Plex because of issues like this... every so often I come back and test things out and find some issue.  This time everything seemed good and I have been using it for a short time but this, even though it is a minor issue will probably push me back to Plex and for what? An issue that has been noted months and months ago.

[Luke 37046]

We are looking into this. Thanks fore reporting.

[Luke 37046]

This will be resolved for the next update to the app. Thanks.

[Wynter 3]

Works perfectly now... thanks!

I’ve been switching everything back to Emby from Plex and with that last glitch fixed I must say that things are quite solid now... the one area that could use some work is the offline downloads, it works but could use some fine tuning.

[Luke 37046]

Thanks for the feedback !