Jump to content


Photo

Same movie - different qualities question (need help I am Stumped

appletv iOS differntmovies qualities

  • Please log in to reply
13 replies to this topic

#1 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 29 June 2019 - 08:57 PM

Hey guys,

 

Hopefully i describe this well enough. I have The Dark Knight for an example that I have both a 1080p version and a 4K version. I have these named as follows on the hard drive. 

 

1080p version is: Movies > D > The Dark Knight (2008) > The Dark Knight (2008) - 1080p > and then the MKV file and all the nfo ect that emby puts in it. 

 

4K version is: Movies > D > The Dark Knight (2008) > The Dark Knight (2008) - 4K > and then the MKV file and all the nfo ect that emby puts in it. 

 

I believe this is the correct way to do the folders as followed by the wiki. My question is as follows:

 

When I go onto the app via my iPhone/iPad/AppleTV, the movies are there but they are seperate. On my friends Nvidia Shield he has the same as above but they are both under 1 "Poster" then has a drop down menu to select which version he wants to watch. He also has this ability on the iPad (i believe). 

 

So what am I doing wrong? Is it possible to have these under the one poster when on the AppleTv and the apps?

 

Thanks for your help, sorry if this has been asked already!


Edited by LoganSpragg, 29 June 2019 - 08:58 PM.


#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 29 June 2019 - 09:59 PM

Hi there, what version of Emby Server? Where exactly are they separate in the mobile apps?



#3 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 29 June 2019 - 10:09 PM

Hey mate,

4.1.1.0 so latest. Attached a photo so you can see

#4 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 29 June 2019 - 10:17 PM

Unsure if photo attached, but they are seperate in the Movie folder when on the app, I select movies and scroll down and they are two seperate movies. So really it looks like I have double ups and you can only tell a difference when you go into the movie and see the movies info. 1 says 4K HEVC, other says 1080P

#5 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 29 June 2019 - 10:28 PM

Hi, yes can you please attach a screenshot to demonstrate? thanks !



#6 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 29 June 2019 - 10:37 PM

so the one on the left is 1080p and the one on the right is 4K exact same movies just quality difference

Attached Files



#7 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 29 June 2019 - 11:10 PM

Can you show me the exact file names in the folder? Or perhaps a screenshot of the complete folder contents? Thanks.



#8 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 29 June 2019 - 11:28 PM

I'll add all 3 for you. Here they are. If you need more of something let me know! 

Attached Files



#9 ebr OFFLINE  

ebr

    Chief Bottle Washer

  • Administrators
  • 46390 posts
  • Local time: 08:46 AM

Posted 30 June 2019 - 11:05 AM

Shouldn't both MKV files be in the "The Dark Knight (2008)" folder but named how you named those separate sub-folders?



#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 30 June 2019 - 01:10 PM

Ok yes that's the issue. They need to be in the same folder following our multi-version naming guidelines:

 

https://github.com/M...-version-movies

 

This is what I would suggest. The other option is manually merging them using the multi-select tool in the web app.



#11 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 30 June 2019 - 04:32 PM

Awesome that has worked for the iPad iPhone and Mac but not the AppleTV. Where can you look for the other version on that? I am only able to view the 1080p version, there is no dropdown menu available

#12 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 30 June 2019 - 07:38 PM

Currently with the apple tv app you have to use the more menu to customize audio and subtitles. 
 

We are working on making this consistent with our other apps though. Please let us know if this helps. Thanks.



#13 LoganSpragg OFFLINE  

LoganSpragg

    Member

  • Members
  • 11 posts
  • Local time: 01:46 AM

Posted 30 June 2019 - 08:00 PM

Yeah I did decide to look there and it worked so Yes it did! Awesome stuff thank you

#14 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135879 posts
  • Local time: 08:46 AM

Posted 30 June 2019 - 08:22 PM

Thanks for the feedback.







Also tagged with one or more of these keywords: appletv, iOS, differntmovies, qualities

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users