haulzips 0 Posted June 19, 2019 Share Posted June 19, 2019 I purchased an Emby Premiere key (using a card) four hours ago but haven't received the key in e-mail. I tried using the recover feature in the web management but it says, "no supporter found". How long does it typically take to receive a key? Link to comment Share on other sites More sharing options...
ebr 14911 Posted June 19, 2019 Share Posted June 19, 2019 Hi. We'll handle this in the email you sent. Thanks. Link to comment Share on other sites More sharing options...
VivaDandy 0 Posted April 21, 2021 Share Posted April 21, 2021 I've got the same question only it's been about 20 hrs since I purchased Emby premiere through the paypal method. I don't know if that's any different but I really didn't expect it to take this long. Link to comment Share on other sites More sharing options...
Solution ebr 14911 Posted April 22, 2021 Solution Share Posted April 22, 2021 14 hours ago, VivaDandy said: I've got the same question only it's been about 20 hrs since I purchased Emby premiere through the paypal method. I don't know if that's any different but I really didn't expect it to take this long. Hi. We also responded to your email. For others - any billing questions please email billingsupport@emby.media. Thanks! Link to comment Share on other sites More sharing options...
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