Jump to content


Photo
- - - - -

When I install new server version doesn't work


  • Please log in to reply
11 replies to this topic

#1 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 18 June 2019 - 08:29 AM

Hi I just want to mention this.

 

About 1 time in 2 or 3, when I upgrade to a new version of Emby Server on my WD device, it appears to work on the control panel (i.e. shows on the wd control panel the new version number) but if I go into the Emby control panel and click on the gear wheel, it still shows the old version. Also, if I ssh into the device and look there directly, it's clear that it's still the old version and the update hasn't worked.

So what I have to do is to remove Emby from the apps on the WD dashboard, reboot the device, then install it again. Removing Emby doesn't remove the database etc, so everything comes back just like it was before.

This doesn't happen with the Plex app which I also have installed, it's unique to Emby, And I think it's always been like this since the beginning.

I don't really have time to help debug this or whatever, sorry, but I just wanted to mention it so you are aware.

 

Cheers and thanks for the good work, Steve



#2 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 18 June 2019 - 08:37 AM

PS a bit more info

 

- I have two of these devices, PR4100, and this happens on both of them. So it's more than just a one-off quirk of one device.

 

- It just happened with 4.2.0.17 the latest beta

 

- It happens randomly, i.e. with 4.2.0.whatever, the last time I did an update, it happened on one device but the other upgraded cleanly

 

- It doesn't help to stop the app from the control panel first and then upgrade


Edited by scb99, 18 June 2019 - 08:40 AM.


#3 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 18 June 2019 - 11:47 AM

Hi, did you make sure to shutdown the server before updating?



#4 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 18 June 2019 - 02:32 PM

As I wrote above, I did shut down the server from the WD control panel first. I can't remember if I also tried shutting down the server from inside the Emby app, I don't know if that would make a difference.


Edited by scb99, 18 June 2019 - 02:32 PM.


#5 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 18 June 2019 - 05:06 PM

But once it finally installs it's fine after that, right?



#6 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 18 June 2019 - 05:46 PM

Yes

It’s not a big deal I just wanted to make you aware

Edited by scb99, 18 June 2019 - 05:48 PM.


#7 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 18 June 2019 - 05:48 PM

OK thanks for the info. We'll try to hunt this down.



#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 02 July 2019 - 02:58 PM

@scb99 are you still seeing this?



#9 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 07 July 2019 - 01:04 PM

Just put in 4.2.0.25 on both NAS boxed and both worked fine. That’s not definitive but a good start.
I’m not so often next to these boxes to update them - I’ll keep you updated. Here till Tuesday so if there’s a .26 by then I’ll try that too.
Thank you.
Steve

#10 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 07 July 2019 - 01:08 PM

Thanks for the feedback.

#11 scb99 ONLINE  

scb99

    Advanced Member

  • Members
  • 128 posts
  • Local time: 09:00 AM

Posted 20 July 2019 - 06:20 PM

Hi
I put 4.2.0.32 on 3 WD PR4100 tonight
On one of these I stopped Emby from the WD control panel and then did the install. This manifested the problem and I had to remove, reboot and re-install. On the other 2 I stopped Emby from the Emby dashboard, then did the install. Both these upgraded fine.
Hope this helps, Steve

#12 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135757 posts
  • Local time: 03:00 AM

Posted 20 July 2019 - 06:23 PM

Thanks for the feedback !






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users