chrismallia 12 Posted June 17, 2019 Share Posted June 17, 2019 Installed Emby TV on a MX PRO Android box , all files look to play fine except for files in this format, they direct play but picture freezes and I get a bad like static sound. Using the PLEX app on the same box direct plays and with no problems. Media Info VideoTitle480p H264CodecH264AVCYesProfileMainLevel40Resolution720x392Aspect ratio96:49AnamorphicNoInterlacedNoFramerate25Bitrate2,207 kbpsColor primariesbt470bgColor spacesmpte170mColor transferbt709Bit depth8 bitPixel formatyuv420pRef frames1NAL4 AudioTitleEnglish Dolby Digital stereo (Default)LanguageEnglishCodecAC3LayoutstereoChannels2 chBitrate160 kbpsSample rate48,000 HzDefaultYes Containermkv Path/Media/MALTI/Zvintura/Season 1/Zvintura 01.mkv Size1840 MB Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 17, 2019 Share Posted June 17, 2019 Hi there, can we please go over an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 17, 2019 Author Share Posted June 17, 2019 Thanks for your reply. For the example hope I understood you correct. The problem is specific to this TV show that has been ripped, file starts then pauses/freezes but a loud hashing noise keeps playing. Here is the file info Media Info Video Title480p H264 CodecH264 AVCYes ProfileMain Level40 Resolution714x576 Aspect ratio4:3 AnamorphicNo InterlacedNo Framerate25 Bitrate1,090 kbps Color primariesbt470bg Color spacesmpte170m Color transferbt709 Bit depth8 bit Pixel formatyuv420p Ref frames1 NAL4 Audio TitleEnglish Dolby Digital stereo (Default) LanguageEnglish CodecAC3 Layoutstereo Channels2 ch Bitrate160 kbps Sample rate48,000 Hz DefaultYes Containermkv Path/Media/MALTI/Rajt ma rajtx/Season 1/Rajt Ma Rajtx 1x01.mkv Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 17, 2019 Author Share Posted June 17, 2019 Media info . Is there anything more you need please? General Unique ID : 331472689308561713503066312388753470885 (0xF95F515BE7678173632BC37649F7B5A5) Complete name : \\192.168.1.2\Storage\Media\MALTI\Zvintura\Season 1\Zvintura 01.mkv Format : Matroska Format version : Version 2 File size : 1.80 GiB Duration : 1 h 56 min Overall bit rate : 2 208 kb/s Encoded date : UTC Writing application : HandBrake 0.10.2 2015060900 Writing library : Lavf55.12.0 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : Main@L4 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1 h 56 min Bit rate : 2 004 kb/s Width : 720 pixels Height : 392 pixels Display aspect ratio : 1.959 Frame rate mode : Constant Frame rate : 25.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.284 Stream size : 1.63 GiB (91%) Writing library : x264 core 142 r2479 dd79a61 Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=3 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00 Default : Yes Forced : No Color range : Limited Color primaries : BT.601 PAL Transfer characteristics : BT.709 Matrix coefficients : BT.601 Audio ID : 2 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Codec ID : A_AC3 Duration : 1 h 56 min Bit rate mode : Constant Bit rate : 160 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -5 ms Stream size : 133 MiB (7%) Title : Stereo Language : English Service kind : Complete Main Default : Yes Forced : No Menu 00:00:00.000 : :Chapter 1 01:48:45.320 : :Chapter 2 Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 17, 2019 Share Posted June 17, 2019 Yes, please follow the instructions in the linked topic to provide logs. Thanks. Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 18, 2019 Author Share Posted June 18, 2019 Strange part is when I turned on debug log the movies play fine, turning log back of results in the same problem. I send the Logs User Julian Time 20.09 Date 18/06/2019 Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 18, 2019 Share Posted June 18, 2019 I send the Logs User Julian Time 20.09 Date 18/06/2019 What, exactly, happened in this session? Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 18, 2019 Author Share Posted June 18, 2019 What, exactly, happened in this session? As I explained above the video freezes and we get a bad noise. Strangely this does not happen with debuglog turned on. Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 18, 2019 Share Posted June 18, 2019 Strangely this does not happen with debuglog turned on. Can you try it a few more time to see if that's consistent? It could have just been coincidental. Thanks. Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 18, 2019 Author Share Posted June 18, 2019 Can you try it a few more time to see if that's consistent? It could have just been coincidental. Thanks. I tried it a few times, turning logs off the file fails to play, turning logs back on then it plays fine, I will try it a few more times tomorrow and will try to record it on video then will post Nextcloud link here, as this really is a weird problem.. Thanks for your great support. Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 18, 2019 Share Posted June 18, 2019 Ok we'll see what @@ebr thinks. Thanks. Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 19, 2019 Author Share Posted June 19, 2019 Hey Luke. You are correct the debug log was just a coincidence. I found whats the problem, it is that the audio being pass through. I couldn't find a option in emby android tv app to disable pass through I could only select AUTO or downmix to stereo, down mixing solved the problem. Is there a option to Disable passthrough as I do not want everything to be downmixed? Not to mention PLEX but I solved this problem by trying to play the same file in plex and a msg pops up saying disable pass through as this may cos distortion. Log sent Time 10.46am Date 19/06/2019 User Julian. Just a reminder this only happens on this type of file General Unique ID : 21373356949034602261765171401353143251 (0x10145BDB5DE8F3F82FE67CC7792523D3) Complete name : \\192.168.1.2\Storage\Media\MALTI\Deliti Maltin\Season 1\Deliti Maltin 01.mkv Format : Matroska Format version : Version 2 File size : 1.03 GiB Duration : 54 min 7 s Overall bit rate : 2 728 kb/s Encoded date : UTC Writing application : HandBrake 0.10.2 2015060900 Writing library : Lavf55.12.0 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : Main@L4 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 54 min 7 s Bit rate : 2 514 kb/s Width : 720 pixels Height : 568 pixels Display aspect ratio : 4:3 Original display aspect ratio : 4:3 Frame rate mode : Constant Frame rate : 25.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.246 Stream size : 973 MiB (92%) Writing library : x264 core 142 r2479 dd79a61 Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=3 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=20000 / vbv_bufsize=25000 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00 Default : Yes Forced : No Color range : Limited Color primaries : BT.601 NTSC Transfer characteristics : BT.709 Matrix coefficients : BT.601 Audio ID : 2 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Codec ID : A_AC3 Duration : 54 min 7 s Bit rate mode : Constant Bit rate : 160 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -5 ms Stream size : 61.9 MiB (6%) Title : Stereo Language : English Service kind : Complete Main Default : Yes Forced : No Menu 00:00:00.000 : :Chapter 1 00:05:00.120 : :Chapter 2 00:10:00.120 : :Chapter 3 00:15:00.120 : :Chapter 4 00:20:00.120 : :Chapter 5 00:25:00.120 : :Chapter 6 00:30:00.120 : :Chapter 7 00:35:00.120 : :Chapter 8 00:40:00.120 : :Chapter 9 00:45:00.120 : :Chapter 10 00:50:00.120 : :Chapter 11 Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 19, 2019 Share Posted June 19, 2019 The playback I saw in the log you sent was not for the same type of file you displayed above. It was an AAC audio track while the above are DD. The OS on your device is quite old (5.1.1). Are there any updates for it available? Does the device have a proper Android TV launcher interface or a screen of icons? What kind of audio equipment is it hooked to and how? Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 19, 2019 Author Share Posted June 19, 2019 (edited) Thanks ebr. I am sorry if I mixed the file. l could not find any updates, its plugged via HDMI to a Samsung TV no Audio receivers, It also has a launcher. Looks like its not worth the trouble . Edited June 19, 2019 by chrismallia Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 20, 2019 Author Share Posted June 20, 2019 (edited) On the Device it says Android 7. The problem here is that there is no option in the emby APP to disable pass through. as I mentioned before PLEX hAS this option and works fine. I report these problems to help make Emby better as I believe its a greater product. Thanks for your great support please keep up the good work. Chris Edited June 20, 2019 by chrismallia Link to comment Share on other sites More sharing options...
ebr 14862 Posted June 20, 2019 Share Posted June 20, 2019 On the Device it says Android 7. The OS version is 5.1.1 as reported by the system. The problem here is that there is no option in the emby APP to disable pass through. as I mentioned before PLEX hAS this option and works fine. The "Mix down to stereo" is that option. Link to comment Share on other sites More sharing options...
chrismallia 12 Posted June 20, 2019 Author Share Posted June 20, 2019 Thanks ebr. Come to think of it, you are right the downmix is the option. Thank you again keep up the great work you guys are doing. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now