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#1 gatorchamp85 OFFLINE  

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Posted 15 June 2019 - 11:48 AM

Hi there,

 

I've noticed that since the jump to 4.1.1, Active Devices on the server dashboard no longer reports anything.

 

I'm currently running 4.1.1.0 inside a custom FreeNAS jail. I've also tried the current beta in a jail, as well as the 4.1.1.0 FreeNAS plugin. All instances do not show any tiles in the Active Devices area (screenshot attached).

 

As a test, I installed a server instance in Windows, and it does properly report Active Devices with the current playing file and progress.

 

As such, I believe this behavior is isolated to FreeBSD/FreeNAS. I should point out that this is FreeNAS, which is FreeBSD 11.2. For all I know, this could be working just fine on 12. I know there are some issues with the older versions of mono and such on FreeNAS.

 

I've attached a log in which I initiated playing a file, after which no Active Device was shown. To be clear, the Activity section does show stop/start actions, but the tiles that show progress do not appear.

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#2 Luke OFFLINE  

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Posted 15 June 2019 - 11:52 AM

Hi, can you supply the browser debug console contents? Thanks.

#3 gatorchamp85 OFFLINE  

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Posted 17 June 2019 - 03:37 PM

Please see attached, hope this is what you're looking for. Thanks.

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#4 Luke OFFLINE  

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Posted 18 June 2019 - 01:50 AM

Strange, nothing obvious here. How about with the online web app, how does that compare?

 

http://app.emby.media

 

Thanks.



#5 gatorchamp85 OFFLINE  

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Posted 18 June 2019 - 10:01 AM

No difference using the web app.



#6 Luke OFFLINE  

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Posted 18 June 2019 - 11:52 AM

Ok please try this. Please open the chrome debug console before visiting the dashboard.

 

Then visit the dashboard, and on the network tab of the console, keep an eye on for the /Sessions url. When you see this, click on it, and then you see the response from there. What does it show? Thanks.



#7 gatorchamp85 OFFLINE  

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Posted 18 June 2019 - 12:35 PM

Output attached.

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#8 Luke OFFLINE  

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Posted 18 June 2019 - 12:50 PM

Are you sure this is the whole output? it appears to only be a portion of it.



#9 gatorchamp85 OFFLINE  

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Posted 18 June 2019 - 02:58 PM

I have the option to "save all as HAR with content", is that helpful? Sorry, I'm a bit out of my element on the web side of things.



#10 Luke OFFLINE  

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Posted 18 June 2019 - 03:00 PM

It's OK. I noticed one thing and added a change for the next release. Let's see if that helps. Thanks.



#11 gatorchamp85 OFFLINE  

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Posted 18 June 2019 - 03:05 PM

Got it, thanks for looking into it. A minor issue for sure, but I use the feature frequently to monitor the kids viewing. Cheers.



#12 SuperMinecraftKid OFFLINE  

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Posted 19 July 2019 - 09:42 PM

I've also had this happen to me. Not only the active devices wouldn't show up but the buttons for plugins wouldn't show up either. For example, the Auto Organize plugin would normally show a few tabs at the top and a big Organize button on the top right.

Spoiler

 

The Playback Reporting plugin also suffers from this

Spoiler


Edited by SuperMinecraftKid, 19 July 2019 - 09:44 PM.


#13 Luke OFFLINE  

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Posted 19 July 2019 - 09:51 PM

Thanks for the info.

#14 SuperMinecraftKid OFFLINE  

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Posted 28 July 2019 - 03:27 PM

Is there a way to fix this without upgrading or reinstalling the server on FreeBSD? Like for example deleting a folder or clearing cache?

 

I've tried uninstalling and reinstalling the plugin multiple times to no avail. I really don't want to reinstall (mostly due to reinviting all my users) and want to make this installation last for a few more weeks.

It's only a few more weeks so no huge deal if there isnt an immediate fix for this.


Edited by SuperMinecraftKid, 28 July 2019 - 03:30 PM.


#15 Luke OFFLINE  

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Posted 28 July 2019 - 08:33 PM

Is there a way to fix this without upgrading or reinstalling the server on FreeBSD? Like for example deleting a folder or clearing cache?

 

I've tried uninstalling and reinstalling the plugin multiple times to no avail. I really don't want to reinstall (mostly due to reinviting all my users) and want to make this installation last for a few more weeks.

It's only a few more weeks so no huge deal if there isnt an immediate fix for this.

 

Hi, what issue are you referring to? This thread has kind of moved away from it's original topic. Thanks.



#16 SuperMinecraftKid OFFLINE  

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Posted 28 July 2019 - 08:37 PM

Hi, what issue are you referring to? This thread has kind of moved away from it's original topic. Thanks.

im having problems with the plugins not displaying buttons or table contents as seen in the screenshots i posted before. (auto-organize and playback reporting)



#17 Luke OFFLINE  

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Posted 28 July 2019 - 08:40 PM

im having problems with the plugins not displaying buttons or table contents as seen in the screenshots i posted before. (auto-organize and playback reporting)

 

Make sure you're running the latest versions of those plugins, and then if you still have an issue, please post in the plugins section of the community. There is a dedicated topic for the playback reporting plugin. You'll need to post there otherwise the developer may not see it. Thanks.






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