houseofkishk 0 Posted May 22, 2019 Share Posted May 22, 2019 Hello I would like to make a cancellation for my account please. I keep getting billed even though I tried stopping the payments through paypal thanks. Link to comment Share on other sites More sharing options...
howzz1854 18 Posted May 22, 2019 Share Posted May 22, 2019 this is actually a good question. how do i check to see if auto-renewal is active for my account. as i would NOT like to renew my subscription, so i want to avoid getting billed again. Link to comment Share on other sites More sharing options...
mouseware 9 Posted May 22, 2019 Share Posted May 22, 2019 https://github.com/MediaBrowser/Wiki/wiki/How-do-I-cancel-an-Emby-Premiere-subscription 1 Link to comment Share on other sites More sharing options...
ebr 14911 Posted May 23, 2019 Share Posted May 23, 2019 Hello I would like to make a cancellation for my account please. I keep getting billed even though I tried stopping the payments through paypal thanks. Hi. If you used PayPal, all you have to do is cancel the recurring payment in your PayPal account. Thanks. How do I cancel my membership? Link to comment Share on other sites More sharing options...
ebr 14911 Posted May 23, 2019 Share Posted May 23, 2019 this is actually a good question. how do i check to see if auto-renewal is active for my account. as i would NOT like to renew my subscription, so i want to avoid getting billed again. Hi. It depends on how you setup the subscription. See the link above for cancellation instructions. Thanks. Link to comment Share on other sites More sharing options...
horstepipe 356 Posted December 21, 2021 Share Posted December 21, 2021 Hello @ebror any moderation, could you please check whether my subscription has really been canceled? I want to buy the lifetime now, but Emby premiere tells me that Paypal is being used. But I am pretty sure I set it up with cc. PM would be really appreciated. Link to comment Share on other sites More sharing options...
ebr 14911 Posted December 21, 2021 Share Posted December 21, 2021 PM sent. In the future, you can send an email to billingsupport@emby.media. Thanks. 1 Link to comment Share on other sites More sharing options...
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