Emby Premier Cancellation

[houseofkishk 0]

Hello I would like to make a cancellation for my account please. I keep getting billed even though I tried stopping the payments through paypal thanks. 

[howzz1854 18]

this is actually a good question. how do i check to see if auto-renewal is active for my account. as i would NOT like to renew my subscription, so i want to avoid getting billed again. 

[mouseware 9]

https://github.com/MediaBrowser/Wiki/wiki/How-do-I-cancel-an-Emby-Premiere-subscription

[ebr 14903]

Hello I would like to make a cancellation for my account please. I keep getting billed even though I tried stopping the payments through paypal thanks. 

 

Hi.  If you used PayPal, all you have to do is cancel the recurring payment in your PayPal account.

 

Thanks.

 

How do I cancel my membership?

[ebr 14903]

this is actually a good question. how do i check to see if auto-renewal is active for my account. as i would NOT like to renew my subscription, so i want to avoid getting billed again. 

 

Hi.  It depends on how you setup the subscription.  See the link above for cancellation instructions.

 

Thanks.

[horstepipe 356]

Hello @ebror any moderation,

could you please check whether my subscription has really been canceled? I want to buy the lifetime now, but Emby premiere tells me that Paypal is being used. But I am pretty sure I set it up with cc.
PM would be really appreciated.

[ebr 14903]

PM sent.

In the future, you can send an email to billingsupport@emby.media.

Thanks.