appie 0 Posted May 20, 2019 Share Posted May 20, 2019 As also mentioned in the beta forum section, I'm experiencing "refreshes" every 15 seconds or so. This appears to be a known issue in the beta version, but was directed to post the issue here as well. Main screen, libraries all refresh every 15 seconds. Additionally, video playback becomes "stuttery" every 15 seconds or so as well, leading me to think that the refreshes are impacting playback as well, but might be unrelated. Issue started to become more prominent after upgrading to tvOS 12.3 on AppleTV 4K. Link to comment Share on other sites More sharing options...
Luke 36991 Posted May 20, 2019 Share Posted May 20, 2019 Hi, we are working on this and will be getting a fix out very soon. Thanks guys. Link to comment Share on other sites More sharing options...
mrmarkfr 7 Posted May 20, 2019 Share Posted May 20, 2019 Same issue here, looking forward to the resolution. I tried it on the same tv, same switch, multiple shows. Link to comment Share on other sites More sharing options...
MaDTaZ 1 Posted May 21, 2019 Share Posted May 21, 2019 Hello I am also see this only on my TV Show directory every 10 secs and cannot get to the last of my shows before it brings me back up the screen. Even with my short section that is just my unwatched tv shows Link to comment Share on other sites More sharing options...
Luke 36991 Posted May 21, 2019 Share Posted May 21, 2019 Thanks for reporting guys. We're hoping to get a fix out for this in the next 24 hours. Link to comment Share on other sites More sharing options...
ebr 14897 Posted May 22, 2019 Share Posted May 22, 2019 Hi. We apologize for the delay but we should have a fix for this out tonight. Thanks. Link to comment Share on other sites More sharing options...
Solution ebr 14897 Posted May 22, 2019 Solution Share Posted May 22, 2019 If you have this issue, please re-start the app and see if it is corrected. Thanks. 1 Link to comment Share on other sites More sharing options...
appie 0 Posted May 22, 2019 Author Share Posted May 22, 2019 Ok so this should be fixed in the final (non beta) version as well? I restarted and tried again. Still the same issue Link to comment Share on other sites More sharing options...
appie 0 Posted May 22, 2019 Author Share Posted May 22, 2019 Ok restarted the whole device and it no longer refreshes. Also no longer “stutters” during playback Link to comment Share on other sites More sharing options...
ebr 14897 Posted May 22, 2019 Share Posted May 22, 2019 Also no longer “stutters” during playback Excellent. Thanks. 1 Link to comment Share on other sites More sharing options...
prettyboytomato 0 Posted May 23, 2019 Share Posted May 23, 2019 It's fixed! I am so grateful. Thank you for getting that out so quickly! Link to comment Share on other sites More sharing options...
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