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4.2.0.6 Bug in letter selection in all apps except web


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#21 ebr OFFLINE  

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Posted 23 May 2019 - 10:33 AM

I cannot reproduce this problem.

 

Can someone please send a log from the Android TV app after reproducing it?

 

Thanks.



#22 CBers OFFLINE  

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Posted 23 May 2019 - 11:09 AM

I cannot reproduce this problem.

 

Can someone please send a log from the Android TV app after reproducing it?

 

Thanks.

 

I'll do it a bit later if no-one else does it.



#23 kanipek OFFLINE  

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Posted 23 May 2019 - 11:27 AM

I am seeing this same behavior - "possibly" related to: https://emby.media/c...sortname-42067/

 

Log submitted @1120 Eastern

User: Kenn

Server: Delta-Vega

 

When ever I use the picker it does not work as expected - If I choose the letter "G" I would expect it to jump to the first "G" in the library. What I am seeing in my case is it is jumping to some place in "A", no matter the letter I choose using the picker.

 

Server: v4.2.0.7

App: v1.7.18g

 

Nvidia Shield

Web App seems to behave as expected for me


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#24 ebr OFFLINE  

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Posted 23 May 2019 - 11:30 AM

I am seeing this same behavior - "possibly" related to: https://emby.media/c...sortname-42067/

 

Okay, yes, that is definitely the problem as the app needs the sort title to do what it is doing.

 

Since this is a data corruption issue, it may mean that items need to be fully refreshed once the server issue is fixed.

 

Thanks.


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#25 kanipek OFFLINE  

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Posted 23 May 2019 - 11:34 AM

Okay, yes, that is definitely the problem as the app needs the sort title to do what it is doing.

 

Since this is a data corruption issue, it may mean that items need to be fully refreshed once the server issue is fixed.

 

Thanks.

Thanks @ebr

 

So after it gets resolved a full library scan will resolve what we are seeing?


Edited by kanipek, 23 May 2019 - 11:34 AM.


#26 ebr OFFLINE  

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Posted 23 May 2019 - 11:36 AM

So after it gets resolved a full library scan will resolve what we are seeing?

 

We'll have to wait and see exactly how it is addressed but I doubt it.  I imagine a full refresh replacing metadata will be required for it to re-evaluate and store the sort name.



#27 rbjtech OFFLINE  

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Posted 23 May 2019 - 12:59 PM

..and its not just Android Tv. Happens on my Tizen Samsung app, LG App and FireTv (android). Works for a few selections, then you get random jumps or no jumps at all. Please let me know if you need logs.

#28 Gilgamesh_48 OFFLINE  

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Posted 23 May 2019 - 01:19 PM

..and its not just Android Tv. Happens on my Tizen Samsung app, LG App and FireTv (android). Works for a few selections, then you get random jumps or no jumps at all. Please let me know if you need logs.

 

When I started this thread I specifically said that my Rokus were screwed up as well and they use a customized Linux OS which is nothing like Android. I pointed this out other times in this thread as well.

 

The FACT that it is happening on several different platforms and it only began after an upgrade of the beta server and the fact that it does not happen on the release server points strongly, very strongly, to a server problem. That fact seems to get overlooked a lot because so many posters to this thread are Android users.



#29 cayars OFFLINE  

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Posted 23 May 2019 - 02:03 PM

Problem is known in message 23 above. It is a server issue and of course will affect all clients.


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#30 rbjtech OFFLINE  

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Posted 23 May 2019 - 02:49 PM

Problem is known in message 23 above. It is a server issue and of course will affect all clients.

 

.. ok thanks - so does the web client use a different mechanism for sort order - as that works just fine ?  :huh:  



#31 Gilgamesh_48 OFFLINE  

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Posted 23 May 2019 - 03:02 PM

 

Okay, yes, that is definitely the problem as the app needs the sort title to do what it is doing.

 

...

 

It really makes no sense that the app requires the sort title as few of my movies have any sort title and the letter selection works perfectly on the release server.

 

I believe that if there is no sort title it should default to the regular title. That is how it has always worked and that is, I believe, how it should continue to work.



#32 rbjtech OFFLINE  

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Posted 23 May 2019 - 03:35 PM

Appears to be fixed now in 4.2.0.8

 

https://github.com/M...ses/tag/4.2.0.8

 

.. tested and working on the FireTV client anyway .. thanks guys  :D


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#33 Gilgamesh_48 OFFLINE  

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Posted 23 May 2019 - 03:47 PM

Appears to be fixed now in 4.2.0.8

 

https://github.com/M...ses/tag/4.2.0.8

 

.. tested and working on the FireTV client anyway .. thanks guys  :D

 

Yes! It is working on my Rokus now as well.

 

I just wish the bug causing crashing to the main screen on password selection on the Roku Beta app would get fixed. But that is a color of a different horse. ;)



#34 CBers OFFLINE  

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Posted 23 May 2019 - 03:48 PM

Appears to be fixed now in 4.2.0.8

.. tested and working on the FireTV client anyway .. thanks guys :D


Seems to be working OK on my Sheild as well.
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#35 Luke OFFLINE  

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Posted 23 May 2019 - 11:41 PM

Thanks for the feedback.



#36 ebr OFFLINE  

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Posted 24 May 2019 - 08:31 AM

I believe that if there is no sort title it should default to the regular title. That is how it has always worked and that is, I believe, how it should continue to work.

 

That's exactly what the system does...






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