One of my remote friends said one entire series of A TV show is all sound and no video on his Mac - This is on webapp in safari.
I have watched these on the shield TV and checked on windows and all play fine.
Fired up my son's old mac and it plays fine on his old mac
Fired up his newer 27" imac, and blank screen there, but sound is fine.
So this seems to be related to newer vs older mac's
Safari working in 11.0.1
Safari not working is version 12.0.1.
The stats for nerd state direct playing - so I assume this is an issue where the client thinks it can play, but it really cant.
I can see anywhere to force transcode on the webapp..... so cant prove this.
I don't use mac's in my house, but was a bit shocked that they have no dedicated app as yet like Emby Theater or something.
For now, they are using their iphone where they have the emby app installed and watching from there.
Any ideas on this issue ?