jellelle 3 Posted May 17, 2019 Share Posted May 17, 2019 (edited) Hi I have issues (stuttering / not playing at all) with some videofiles in Emby Theatre from the Windows Store, while the regular desktop app (PC) and the Android app plays them just fine. I have bought the HEVC Video Extensions from the store but I guess it's a codec problem. I use directplay for streaming, so no transcoding. I will pm a file to those who are interested (@Luke). Out of curiosity: How comes the desktop app has no playback issues while the Windows Store one does? Thanks Edited May 17, 2019 by jellelle Link to comment Share on other sites More sharing options...
Solution Guest asrequested Posted May 17, 2019 Solution Share Posted May 17, 2019 Hi Out of curiosity: How comes the desktop app has no playback issues while the Windows Store one does? Thanks They use different players. The store app uses the windows player and the desktop app uses mpv, which is a much better player. 1 Link to comment Share on other sites More sharing options...
Luke 37022 Posted May 17, 2019 Share Posted May 17, 2019 For the store app, please try lowering the in app quality setting. Thanks. Link to comment Share on other sites More sharing options...
schmitty 61 Posted May 18, 2019 Share Posted May 18, 2019 Could it also be a cache issue, like what occasionally happens on Xbox One? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37022 Posted May 18, 2019 Share Posted May 18, 2019 Could it also be a cache issue, like what occasionally happens on Xbox One? Sent from my iPhone using Tapatalk No, media content isn't' cached. Link to comment Share on other sites More sharing options...
jellelle 3 Posted May 21, 2019 Author Share Posted May 21, 2019 thanks for the info. Link to comment Share on other sites More sharing options...
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