e2zippo 21 Posted May 13, 2019 Share Posted May 13, 2019 Hello! Just purchased a month of Emby Premiere since i want to be able to sync media offline for car travel and such. But I find the feature to be unreliable. First, there is not progress bar whatsoever, I have no idea to see how much of the movie has been downloaded, and that was when i chose "Original" quality. When I tried 8 and 12mbit the movie has to convert, and there's not inidication in the Android App as to how far that progress is along. This progress can however be seen in the Server Dashboard, but it seems painfully slow. I tried to sync Transformers - Dark Side Of The Moon. Video Title1080p H264 CodecH264 AVCYes ProfileHigh Level41 Resolution1920x800 Aspect ratio2.40:1 AnamorphicNo InterlacedNo Framerate23.976 Bitrate20,804 kbps Bit depth8 bit Pixel formatyuv420p Ref frames1 NAL4 I picked 8mbit and after about 4-5 hours, it was 2,5% complete. Am I missing something here? There should at least be a progress bar in the app so you can see how far along the sync process is. Cheers! Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted May 13, 2019 Share Posted May 13, 2019 Nope you’ve summed up the state of affairs pretty nicely there! Link to comment Share on other sites More sharing options...
e2zippo 21 Posted May 13, 2019 Author Share Posted May 13, 2019 Nope you’ve summed up the state of affairs pretty nicely there! Well Ok, not the answer I was hoping for Any plans to improve this process, it's quite bad as it is now. I tried syncing one movie offline for about 24 hours, still said downloading and no indication as to whether it failed or got stuck, nothing. My main reason for getting Emby premiere is for offline syncing so I really hope this improves. Cheers! Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted May 13, 2019 Share Posted May 13, 2019 Well Ok, not the answer I was hoping for Any plans to improve this process, it's quite bad as it is now. I tried syncing one movie offline for about 24 hours, still said downloading and no indication as to whether it failed or got stuck, nothing. My main reason for getting Emby premiere is for offline syncing so I really hope this improves. Cheers! i had success with single episodes but when I tried movies or whole series I see the same as what you report. 100% agree the information on what is happening is way short of what the user wants. 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 13, 2019 Share Posted May 13, 2019 Actually on Android we use the system download manager and you can see the download progress using the system notification for the download. So yes, it is already there, but I agree that it should also be added in-app. Thanks. Link to comment Share on other sites More sharing options...
e2zippo 21 Posted May 13, 2019 Author Share Posted May 13, 2019 Actually on Android we use the system download manager and you can see the download progress using the system notification for the download. So yes, it is already there, but I agree that it should also be added in-app. Thanks. Sure, but that doesn't work, it only shows up a split second before the download starts never to be seen again. Both devices that I tried on had Android 9 Pie if that helps. Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 13, 2019 Share Posted May 13, 2019 That's not normal. That means the download is either failing, or completing really quickly, or the notification is being dismissed and hidden. I do not see this on any of my test devices. Link to comment Share on other sites More sharing options...
e2zippo 21 Posted May 14, 2019 Author Share Posted May 14, 2019 That's not normal. That means the download is either failing, or completing really quickly, or the notification is being dismissed and hidden. I do not see this on any of my test devices. I just tried on my Samsung Galaxy S10, and the download notification just shows a split second, the disappears. But the download did finish. Same on a Huawei Mediapad M5. How can I help troubleshoot it? Link to comment Share on other sites More sharing options...
Luke 37060 Posted May 15, 2019 Share Posted May 15, 2019 I've never seen that before but I'll see if I can reproduce it. Thanks. Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 22, 2019 Share Posted June 22, 2019 Can you try 3.0.51+ and see how that compares: https://emby.media/community/index.php?/topic/74729-emby-for-android-mobile-3051/ Thanks. Link to comment Share on other sites More sharing options...
e2zippo 21 Posted June 22, 2019 Author Share Posted June 22, 2019 Can you try 3.0.51+ and see how that compares: https://emby.media/community/index.php?/topic/74729-emby-for-android-mobile-3051/ Thanks. I'll give it a go and check. Thanks! Link to comment Share on other sites More sharing options...
e2zippo 21 Posted June 23, 2019 Author Share Posted June 23, 2019 I'll give it a go and check. Thanks! Edit: Tried downloading on my Samsung S10 now and it looks good, the progress bar is visible at all times. Would've been nice with a percentage in the app as well, but I'm happy right now, thanks Luke! Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 23, 2019 Share Posted June 23, 2019 Thanks for the feedback, and yes i agree we need the percentage in-app as well. Thanks. Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 28, 2019 Share Posted December 28, 2019 (edited) Andriod emby 3.0 87 Has this been fixed? I've tried to download a movie on 4 different devices and i don't see any progress. The download button changes to blue but that's it. 24 hours later and it still says 'downloading', no percentage, no progress notification. I gave up and used Netflix for our road trip but would really like this to work as plex fails here too and I'm trialling emby for a month to try and replace my plex subscription. Edited December 28, 2019 by jxb1234 Link to comment Share on other sites More sharing options...
Luke 37060 Posted December 28, 2019 Share Posted December 28, 2019 @@jxb1234 we don't yet have any in-app progress but when the download occurs you'll get a notification on the device with a progress bar as well as pause button. Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 29, 2019 Share Posted December 29, 2019 I'm not seeing a progress notification. There is no notification at all. Link to comment Share on other sites More sharing options...
Luke 37060 Posted December 29, 2019 Share Posted December 29, 2019 Check your Android os system settings and make sure you didn't disable notifications for the emby app. Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 29, 2019 Share Posted December 29, 2019 I've checked that notifications are enabled, and they are. Permissions are allowed also. I've just tried to download "original" quality, and this time there is a notification that says "Downloading 1 Item" and a progress bar that is progressing (currently about 10%). There is also an entry in "My Downloads -> Manage" which states "transferring 0%", which doesn't match the percentage of the android notification. Once this has downloaded, i'll try again, this time selecting 12 mbps as the conversion rate and report back... 1 Link to comment Share on other sites More sharing options...
neik 837 Posted December 29, 2019 Share Posted December 29, 2019 Just a hint: When converting you need to give your server some time to finish the conversion first before transferring. ;-) Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 29, 2019 Share Posted December 29, 2019 Ahhh. Does Emby not show "converting XX %" whilst it's converting the file on the server? (sorry, i'm new to Emby) Link to comment Share on other sites More sharing options...
neik 837 Posted December 29, 2019 Share Posted December 29, 2019 Yes it does, at least in the server dashboard. Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 29, 2019 Share Posted December 29, 2019 (edited) I've just started the conversion, it shows up in "my downloads -> manage" with a percentage. No notification when converting. Maybe that's what I was missing. Edited December 29, 2019 by jxb1234 Link to comment Share on other sites More sharing options...
neik 837 Posted December 29, 2019 Share Posted December 29, 2019 Correct, while converting there is no Android OS notification only while transferring. Link to comment Share on other sites More sharing options...
jxb1234 9 Posted December 29, 2019 Share Posted December 29, 2019 Is there a setting to make conversions faster? It's only using 10% CPU. Link to comment Share on other sites More sharing options...
neik 837 Posted December 29, 2019 Share Posted December 29, 2019 (edited) Check out the transcoding settings in the server dashboard. You can: - Maximize Thread count - use higher crf - use another preset All these should speed up conversions/transcodes. Edited December 29, 2019 by neik Link to comment Share on other sites More sharing options...
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