georgeemby 0 Posted May 12, 2019 Share Posted May 12, 2019 Since about yesterday, emby does not allow ios to play videos. First server was invalidating the key - clearly error in my case. The key is valid. I deleted server and reinstalled a fresh server from scratch - new library, new users etc... Now the same key is valid. Android can play videos, but no joy on ipad. Please advise. Thanks. Link to comment Share on other sites More sharing options...
ebr 14856 Posted May 13, 2019 Share Posted May 13, 2019 Hi. Your key was invalidated because the charge for it was disputed. Did you not do this? If so, you should be able to call your bank and have the dispute removed. Thanks. Link to comment Share on other sites More sharing options...
georgeemby 0 Posted May 13, 2019 Author Share Posted May 13, 2019 (edited) I made the payment on 15 April. The bank disputed this in error on 16 April and after I talked to them they confirmed they'll make the payment. The money was paid back to you on 26 April. Please double-check. Thanks. Edited May 13, 2019 by georgeemby Link to comment Share on other sites More sharing options...
ebr 14856 Posted May 14, 2019 Share Posted May 14, 2019 Hi. Right now our CC processor shows it as disputed and we lost. I am contacting them directly to clear it up. Thanks. (in the meantime I have activated your key) Link to comment Share on other sites More sharing options...
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