Jump to content

Cannot connect to ROKU


binurajan

Recommended Posts

binurajan

I cannot connect to ROKU box in TV, I try manually connection.Please give port # and URL address, as I am premier customer Please help.

  • Like 1
Link to comment
Share on other sites

Hello. Lets take this in baby steps. Are you running an Emby server? If so what platform is this running on.. windows, linux, etc? When you visit the Emby dashboard as an administrative user what does the host/ip address of the Emby server show? This is what you should use. Then do the same for the port. Then connect.

 

You must have your own Emby server or know someone who invites you to theirs or shares with you login info to join an Emby server. One does not come provided with premier membership. Other companies may use Emby to provide their services/servers. Those companies would need to provide you the server/port info their specific company allows with Emby. Those other companies may also charge you money on top of what you pay Emby. This is their prerogative not something Emby controls.

Edited by speechles
Link to comment
Share on other sites

binurajan

no I have Roku box and downloaded the Emby app, I tried manual connection with ver 3.4.1.5. not connecting.

Link to comment
Share on other sites

Gilgamesh_48

no I have Roku box and downloaded the Emby app, I tried manual connection with ver 3.4.1.5. not connecting.

 

Emby is a client/server system designed to stream media you own to various client devices.Roku is a client and needs a server running on your network to stream your media.

 

Although there is a limited situation where you can stream someone else's content if they share their server with you that is not really what Emby is for. In most cases you must have a server running on a computer on your network for Emby to do any good for you at all.

Link to comment
Share on other sites

no I have Roku box and downloaded the Emby app, I tried manual connection with ver 3.4.1.5. not connecting.

 

Hi.  Please update your server to the current version.

 

Speechles can you look and see if we are showing a message if the server version is too old?  I sure thought we did...

Link to comment
Share on other sites

Hi.  Please update your server to the current version.

 

Speechles can you look and see if we are showing a message if the server version is too old?  I sure thought we did...

 

I am positive it used to. There haven't been any changes to that area that I know of but I can go through this today and see where the issues are. I will go through the entire Emby connect stuff and see what I can find.

 

It should simply give an error the server version is too low and produce a dialog. After closing that dialog yes, it will remain on an empty homescreen purposely rather than close the app so that the app appears stuck. We don't want them to just launch the app again. It has to show the message then get stuck on the empty screen that does nothing forcing them to press home or press back to exit the app.

Link to comment
Share on other sites

no I have Roku box and downloaded the Emby app, I tried manual connection with ver 3.4.1.5. not connecting.

 

Hi @@binurajan what platform are you running emby server on?

Link to comment
Share on other sites

binurajan

Hi.  Please update your server to the current version.

 

Speechles can you look and see if we are showing a message if the server version is too old?  I sure thought we did...

What is the current version?

Link to comment
Share on other sites

binurajan

Hi.  Please update your server to the current version.

 

Speechles can you look and see if we are showing a message if the server version is too old?  I sure thought we did...

reply by latest version

Link to comment
Share on other sites

Gilgamesh_48

reply by latest version

 

The latest server version, according to my dashboard, is Version 4.1.0.26. I am running the beta but I think the beta and the release are at the same point at this time.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...