bsolanki999 0 Posted April 19, 2019 Share Posted April 19, 2019 Ever since the new emby sever update, I can't access any content from my ios devices. Please advise. Thanks Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 19, 2019 Share Posted April 19, 2019 Hi there, what happens when you try to connect? Link to comment Share on other sites More sharing options...
bsolanki999 0 Posted April 19, 2019 Author Share Posted April 19, 2019 Spinning circle when launching ios app. When it finally gets past that, it asks me to select the sever. I select the sever and once again I get the spinning circle and after about 1 minute nothing happens. Back to that same screen. Where it allows me to click on sever again but the exact same thing happens. Prior to this update, I never had any issues. I'm able to connect on nvidia shield, just not the ios app. Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 19, 2019 Share Posted April 19, 2019 That's strange. Can you attach the server log or send it to me via private message? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
bsolanki999 0 Posted April 19, 2019 Author Share Posted April 19, 2019 I sent you a private message. Thanks! Link to comment Share on other sites More sharing options...
DelSol 10 Posted April 25, 2019 Share Posted April 25, 2019 same here, is there a way to solve this or is it a bug? I'm on lates server beta btw. Link to comment Share on other sites More sharing options...
bsolanki999 0 Posted April 25, 2019 Author Share Posted April 25, 2019 It should be working now. Mine is. Link to comment Share on other sites More sharing options...
Thuzad 42 Posted April 25, 2019 Share Posted April 25, 2019 Actually I have the same problem. I noticed when removing the server and setting it up again works.But sometimes I have the loading circle that does not end.Or that I get disconnected during an update of the application. Link to comment Share on other sites More sharing options...
spladlesrus 0 Posted May 16, 2019 Share Posted May 16, 2019 I am experiencing this issue as well. Server works perfectly on every other device. Tried multiple IOS devices and they all experience the same issue. Link to comment Share on other sites More sharing options...
Luke 37022 Posted May 17, 2019 Share Posted May 17, 2019 I am experiencing this issue as well. Server works perfectly on every other device. Tried multiple IOS devices and they all experience the same issue. hi there @@spladlesrus, how are you trying to connect to your emby server? Link to comment Share on other sites More sharing options...
spladlesrus 0 Posted May 17, 2019 Share Posted May 17, 2019 I've tried using both Emby connect, connecting using the url and using the IP address. No dice on IOS. My android devices work no problem. Just IOS devices. Link to comment Share on other sites More sharing options...
shty1998 0 Posted July 4, 2019 Share Posted July 4, 2019 every time I try to connect to my server, I get the error message: "We're unable to connect to the selected server right now. Please ensure it is running and try again." I've removed the server, uninstalled the app and did a reninstall, and signed in with emby connect. Running the app on an iphone 8. Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 5, 2019 Share Posted July 5, 2019 every time I try to connect to my server, I get the error message: "We're unable to connect to the selected server right now. Please ensure it is running and try again." I've removed the server, uninstalled the app and did a reninstall, and signed in with emby connect. Running the app on an iphone 8. Hi there, are you inside or outside of your home network? Link to comment Share on other sites More sharing options...
shty1998 0 Posted July 5, 2019 Share Posted July 5, 2019 Inside my home network Link to comment Share on other sites More sharing options...
spladlesrus 0 Posted July 5, 2019 Share Posted July 5, 2019 My server is outside my network. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 7, 2019 Share Posted July 7, 2019 My server is outside my network. Sent from my iPhone using Tapatalk Are you connecting over https or http? Are you entering the server address directly into the Emby app that you're using? Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 7, 2019 Share Posted July 7, 2019 Inside my home network Are you able to connect from the same device but using the web app instead? Link to comment Share on other sites More sharing options...
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