BrettM 7 Posted March 22, 2019 Share Posted March 22, 2019 I am now coming across playback issues when watching movies through Emby theater, when ever we watch a movie it gets around to around 10 - 15 mins and the movie freezes and won't play any further,. I thought it could have been the video codecs so I updated the codecs I have also tried to change players but nothing worked. However if I play the movie directly out of the folder in windows the movie plays without issue. It's only when I play it through Emby I have this problem, Any Advice Please Link to comment Share on other sites More sharing options...
Guest asrequested Posted March 22, 2019 Share Posted March 22, 2019 I imagine you used the store app? Try the desktop app from the Emby site. But you should post the server log from when playback stops. Link to comment Share on other sites More sharing options...
BrettM 7 Posted March 24, 2019 Author Share Posted March 24, 2019 (edited) Thanks doofus, i'm playing the movie through the desktop app, i downloaded the emby theater app for pc from the emby website for PC running windows 10, the emby server is also installed on the same PC. How do i post the server logs? Edited March 24, 2019 by BrettM Link to comment Share on other sites More sharing options...
Guest asrequested Posted March 24, 2019 Share Posted March 24, 2019 https://emby.media/community/index.php?/topic/792-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
BrettM 7 Posted March 25, 2019 Author Share Posted March 25, 2019 Thank you for the help, I have now attached the logs for the playback problem we are having.. Link to comment Share on other sites More sharing options...
Guest asrequested Posted March 25, 2019 Share Posted March 25, 2019 Click attach Link to comment Share on other sites More sharing options...
BrettM 7 Posted March 25, 2019 Author Share Posted March 25, 2019 Sorry, Doofus done, I haven't uploaded server logs before Regards Brett Video playback stops.txt Link to comment Share on other sites More sharing options...
Luke 36997 Posted March 25, 2019 Share Posted March 25, 2019 Are you sure this is the right log? it does not contain any playback activity. Thanks ! Link to comment Share on other sites More sharing options...
BrettM 7 Posted March 25, 2019 Author Share Posted March 25, 2019 I'll check again Thanks luke the date is correct but I'll have another look. Link to comment Share on other sites More sharing options...
BrettM 7 Posted March 25, 2019 Author Share Posted March 25, 2019 Ok sorry for the delay I started to watch a movie again to try and replicate the problem after 37 minuets the movie froze again I have attached the last log shown on the list Video playback stops.txt Link to comment Share on other sites More sharing options...
Guest asrequested Posted March 26, 2019 Share Posted March 26, 2019 As you're using the desktop app, can you enable mpv logging, and post that log, too? https://emby.media/community/index.php?/topic/50975-how-to-enable-mpv-logging-for-theater/ Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now