24 replies to this topic

[jordy]

HI @Luke,

 

Just noticed this failure has now happened 3 or 4 times in the last couple of days.

 

The movie in question - 127Hours - is no longer in my library and hasn't been for quite a while. The path show in the resulting error msg (see attached) also no longer exists.

I have re-scanned the Movies Library and also a Full library scan to no avail.

The Reports tab does not list the movie

Checking Explorer, the Drive/folder combination (D:/Movies...) does not exist.

 

Any ideas?

 

 

Attached Files

•  Thumbnail_Image_Extraction_Failure.JPG   144.33KB   5 downloads

[Oxide]

I'm getting something similar, also from media that no longer exists.

The network name cannot be found : '\\mediaserver\Music Videos\Adele'
at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

 

[Luke]

Server log?

[jordy]

Here 'tis.

Attached Files

•  Log.txt   58.85KB   1 downloads

[Luke]

Thanks.

[rbjtech]

First reported by me in the main thumbnail thread here - 

 

https://emby.media/c...traction/page-8

 

The only way I could resolve, was to delete the library.db and rebuild (with a user data restore) as the db contained a HUGE amount of redundant data on orphaned files that had long been removed or moved.

 

I believe this data was leftover from upgrades prior to v4.0 - everything else worked perfectly but thumbnail creation failed immediately with the same errors as you have...

[jordy]

I believe this data was leftover from upgrades prior to v4.0 - everything else worked perfectly but thumbnail creation failed immediately with the same errors as you have...

 I believe that you are correct here. I haven't re-created my db for months - well before v4 appeared..

 

@Luke, perhaps it's time to provide a db cleaner/refresher to ensure that all old and subsequently useless references are removed. It might take a little putting together up front, but think how much angst it would save both you and your user base if all library issues could be fixed in one button press - or even scheduled on a regular basis in a downtime period. It could  - and should - be the first action for any issues that arise out of nowhere. Just a thought

[Luke]

Thanks for the feedback.

[jordy]

@Luke, installed beta .16 and thumbnail extraction is up and away. 92% and climbing

 

Thanks

[Luke]

Thanks for confirming.

[jordy]

@Luke, There is still an issue with the library db containing old references to paths and content that no longer exists.

 

Last night, Radarr upgraded a movie and I wanted to see what had happened  - difference in quality etc. So I looked in the server log for the details and found a whole lot of references to failures to Thumbnail Image Extraction. It seems that every movie that was on the original D:\ drive (which no longer exists) is still present in the library.db.

 

I have included an excerpt of the log for you below.

 

Is there a mechanism for removing old path references when libraries are updated, particularly when paths are changed due to reconfigurations of hardware?. If so it is clearly not working

 

 

 

2019-03-25 02:00:00.003 Info TaskManager: DailyTrigger fired for task: Thumbnail image extraction
2019-03-25 02:00:00.004 Info TaskManager: Queueing task ChapterImagesTask
2019-03-25 02:00:00.004 Info TaskManager: Executing Thumbnail image extraction
2019-03-25 02:00:00.004 Info TaskManager: Scheduled task Thumbnail image extraction will run with a time limit of 240 minutes
2019-03-25 02:00:00.253 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\127 Hours (2010)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\127 Hours (2010)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.273 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\127 Hours (2010)\127 Hours (2010)-trailer.mov
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\127 Hours (2010)'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.294 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\2001 A Space Odyssey (1968)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\2001 A Space Odyssey (1968)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.314 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\27 Dresses (2008)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\27 Dresses (2008)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.334 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\310 to Yuma (2007)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\310 to Yuma (2007)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.355 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\310 to Yuma (2007)\310 to Yuma (2007)-trailer.mov
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\310 to Yuma (2007)'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.375 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\A Knight's Tale (2001)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\A Knight's Tale (2001)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.395 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\A Most Wanted Man (2014)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\A Most Wanted Man (2014)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
    
2019-03-25 02:00:00.416 Error ChapterImagesTask: Error refreshing thumbnails for D:\Movies\A View to a Kill (1985)\backdrops\theme.mp4
    *** Error Report ***
    Version: 4.1.0.16
    Command line: C:\Users\Paul\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\Paul\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\Paul\AppData\Roaming\Emby-Server\system
    System.IO.IOException: System.IO.IOException: The device is not ready : 'D:\Movies\A View to a Kill (1985)\backdrops'
     at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
     at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options)
     at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options)
     at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
     at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
     at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
     at MediaBrowser.Controller.Providers.DirectoryService.GetFiles(String path)
     at MediaBrowser.Controller.Entities.Video.GetBifsFromFolder(IDirectoryService directoryService, String folder, String requiredPrefix)
     at MediaBrowser.Controller.Entities.Video.GetLocalBifs(IDirectoryService directoryService)
     at MediaBrowser.Controller.Entities.Video.GetLocalThumbnailSetInfos(IDirectoryService directoryService)
     at MediaBrowser.Providers.MediaInfo.ThumbnailGenerator.RefreshThumbnailImages(Video item, LibraryOptions libraryOptions, IDirectoryService directoryService, List`1 chapters, Boolean extractImages, Boolean saveChapters, CancellationToken cancellationToken)
     at MediaBrowser.Providers.MediaInfo.ChapterImagesTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
    Source: System.IO.FileSystem
    TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)
   

Edited by jordy, 24 March 2019 - 08:46 PM.

[Luke]

Thanks for the info.

[jordy]

@Luke, On the subject of library updating after file/folder changes. On reviewing the changes that happened after Radarr updated a movie overnight, I have discovered that the nfo and xml files for the upgraded movie are re-created but the images were not present.

 

When updating a movie, Radarr deletes everything in the Movie folder, replacing them with the new movie file only. The Radarr log does not show that it creates a new nfo and xml file so I must assume that Emby does this on detecting the change in folder content.

 

Is it possible that when dealing with the change in folder content and creating a new nfo/xml file, Emby also does a search for images etc afterwards please?

 

thanks

 

jordy

[Luke]

I'm not really sure what you're asking. What it searches for depends on your metadata provider settings for that particular library.

[jordy]

Metadata settings for all my libraries, are set to download images, posters, landscapes, icons etc

 

When Radarr replaces a movie with one that has better specs - eg 720p>1080p, 1080p>2160p etc, unfortunately, it deletes all of the images in the movie folder and only replaces the movie file. Emby sees this replacement, and subsequently recreates the .nfo and .xml files, but it does not replace the missing images.

 

Manually running a default "Scan for new and updated files" does not download images if there are none in the folder.

 

Emby does not replace the deleted image files until I manually run a "Search for Missing Metadata / Replace Images" library scan.

 

Is that clear?

[jordy]

Here are the logs.

search:

2019-03-25 03:38:44.196

It is at this point that Emby recognises the file change to "Bruce Almighty (2003)"

 

It tries several times to run ffprobe and fails - i'm assuming that this is happening whilst the download is still in progress. Perhaps you can halt ffprobe until the download is complete - file size stops increasing?

 

After multiple ffprobe failures, nothing else happens until I run a Lib scan some 12 hrs later and images are downloaded.

 

I have also included an excerpt from the Radarr log showing when the file deletions occur.

 

Hope this helps

 

 

Attached Files

•  Log.txt   14.05MB   0 downloads
•  radarrlog.txt   1.2KB   0 downloads

[Luke]

Manually running a default "Scan for new and updated files" does not download images if there are none in the folder.

 

Emby does not replace the deleted image files until I manually run a "Search for Missing Metadata / Replace Images" library scan.

 

Is that clear?

 

yes that is correct. That's the way it works.

[mediaphile]

Thumbnail extraction worked for me one time, after that I continuously get this kind of error:

 

2019-03-25 15:16:50.625 Error MediaEncoder: Error running quick-extract-imageseries -f matroska -skip_interval 5  -noaccurate_seek -i file:"P:\Video\Movies\Matrix, The\The Matrix (1999)\The Matrix (1999).mkv" -an -sn -s 320x180 -vsync cfr -r 0.2 -f image2 "C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\cache\temp\d505fa59d9fb44f9a127a6cc28af842d\img_%05d.jpg"
*** Error Report ***
Version: 4.1.0.16
Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll -service
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Processor count: 4
Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata
Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
System.Exception: System.Exception: Error running ffmpeg quick-extract-imageseries for P:\Video\Movies\Matrix, The\The Matrix (1999)\The Matrix (1999).mkv - ffmpeg version 4.0.3-emby_2019_03_13-g5abbb1430d+433 Copyright © 2000-2018 the FFmpeg developers and softworkz for Emby LLC
  built with gcc 8.3.0 (Rev2, Built by MSYS2 project)
Local Time: 14:46:50
T=0.000s
    Last message repeated 1 times
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 12 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 13 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 14 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 15 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 16 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 17 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 00000266ec62d740] Could not find codec parameters for stream 18 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'file:P:\Video\Movies\Matrix, The\The Matrix (1999)\The Matrix (1999).mkv':
  Metadata:
    title           : The Matrix
    encoder         : libmakemkv v1.9.10 (1.3.3/1.4.4) win(x64-release)
    creation_time   : 2016-05-23T01:57:08.000000Z
  Duration: 02:16:17.96, start: 0.000000, bitrate: 21954 kb/s
    Stream #0:0(eng): Video: vc1 (Advanced) (WVC1 / 0x31435657), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], Level 3, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      BPS-eng         : 16438768
      DURATION-eng    : 02:16:17.961458333
      NUMBER_OF_FRAMES-eng: 196075
      NUMBER_OF_BYTES-eng: 16804451395
      SOURCE_ID-eng   : 001011
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 654228480
      SOURCE_ID-eng   : 001100
    Stream #0:2(eng): Audio: truehd, 48000 Hz, 5.1(side), s32 (24 bit)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 1646350
      DURATION-eng    : 02:16:17.836333333
      NUMBER_OF_FRAMES-eng: 9813404
      NUMBER_OF_BYTES-eng: 1682948214
      SOURCE_ID-eng   : 001101
    Stream #0:3(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 654228480
      SOURCE_ID-eng   : 001101
    Stream #0:4(fra): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 654228480
      SOURCE_ID-eng   : 001102
    Stream #0:5(ita): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 640000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 654228480
      SOURCE_ID-eng   : 001103
    Stream #0:6(spa): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 001104
    Stream #0:7(por): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 001105
    Stream #0:8(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 001107
    Stream #0:9(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 001108
    Stream #0:10(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 001109
    Stream #0:11(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
    Metadata:
      title           : Stereo
      BPS-eng         : 192000
      DURATION-eng    : 02:16:17.856000000
      NUMBER_OF_FRAMES-eng: 255558
      NUMBER_OF_BYTES-eng: 196268544
      SOURCE_ID-eng   : 00110A
    Stream #0:12(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 21262
      DURATION-eng    : 02:15:33.229270833
      NUMBER_OF_FRAMES-eng: 2744
      NUMBER_OF_BYTES-eng: 21616369
      SOURCE_ID-eng   : 001201
    Stream #0:13(fra): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 18221
      DURATION-eng    : 02:15:28.057437500
      NUMBER_OF_FRAMES-eng: 2544
      NUMBER_OF_BYTES-eng: 18513054
      SOURCE_ID-eng   : 001202
    Stream #0:14(ita): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 19544
      DURATION-eng    : 02:15:28.057437500
      NUMBER_OF_FRAMES-eng: 2604
      NUMBER_OF_BYTES-eng: 19857640
      SOURCE_ID-eng   : 001203
    Stream #0:15(ita): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 20608
      DURATION-eng    : 02:15:33.229270833
      NUMBER_OF_FRAMES-eng: 2702
      NUMBER_OF_BYTES-eng: 20951398
      SOURCE_ID-eng   : 001204
    Stream #0:16(nld): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 17770
      DURATION-eng    : 02:15:26.555937500
      NUMBER_OF_FRAMES-eng: 1714
      NUMBER_OF_BYTES-eng: 18051904
      SOURCE_ID-eng   : 001205
    Stream #0:17(spa): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 20361
      DURATION-eng    : 02:15:28.057437500
      NUMBER_OF_FRAMES-eng: 2628
      NUMBER_OF_BYTES-eng: 20687709
      SOURCE_ID-eng   : 001206
    Stream #0:18(por): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 20524
      DURATION-eng    : 02:15:28.057437500
      NUMBER_OF_FRAMES-eng: 2606
      NUMBER_OF_BYTES-eng: 20852590
      SOURCE_ID-eng   : 001207
T=0.016s
    Last message repeated 3 times
Stream mapping:
  Stream #0:0 -> #0:0 (vc1 (native) -> mjpeg (native))
T=0.016s
Press [q] to stop, [?] for help
[swscaler @ 00000266ef0f8fc0] deprecated pixel format used, make sure you did set range correctly
Output #0, image2, to 'C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata\cache\temp\d505fa59d9fb44f9a127a6cc28af842d\img_%05d.jpg':
  Metadata:
    title           : The Matrix
    encoder         : Lavf58.12.100
    Stream #0:0(eng): Video: mjpeg, yuvj420p(pc), 320x180 [SAR 1:1 DAR 16:9], q=2-31, 200 kb/s, 0.20 fps, 0.20 tbn, 0.20 tbc
    Metadata:
      BPS-eng         : 16438768
      DURATION-eng    : 02:16:17.961458333
      NUMBER_OF_FRAMES-eng: 196075
      NUMBER_OF_BYTES-eng: 16804451395
      SOURCE_ID-eng   : 001011
      encoder         : Lavc58.18.100 mjpeg
    Side data:
      cpb: bitrate max/min/avg: 0/0/200000 buffer size: 0 vbv_delay: -1
elapsed=00:00:00.50 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=82 throttle=off speed=   0x   
elapsed=00:00:01.01 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=125 throttle=off speed=   0x   
elapsed=00:00:01.52 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=180 throttle=off speed=   0x   
elapsed=00:00:02.02 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=227 throttle=off speed=   0x   
elapsed=00:00:02.52 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=281 throttle=off speed=   0x   
elapsed=00:00:03.04 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=336 throttle=off speed=   0x   
elapsed=00:00:03.55 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=395 throttle=off speed=   0x   
elapsed=00:00:04.05 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=438 throttle=off speed=   0x   
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elapsed=00:00:30.54 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3084 throttle=off speed=   0x   
elapsed=00:00:31.05 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3117 throttle=off speed=   0x   
elapsed=00:00:31.55 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3153 throttle=off speed=   0x   
elapsed=00:00:32.07 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3188 throttle=off speed=   0x   
elapsed=00:00:32.57 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3234 throttle=off speed=   0x   
elapsed=00:00:33.08 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3286 throttle=off speed=   0x   
elapsed=00:00:33.58 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3335 throttle=off speed=   0x   
elapsed=00:00:34.12 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3386 throttle=off speed=   0x   
elapsed=00:00:34.62 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3430 throttle=off speed=   0x   
elapsed=00:00:35.12 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3476 throttle=off speed=   0x   
elapsed=00:00:35.62 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3525 throttle=off speed=   0x   
elapsed=00:00:36.12 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3571 throttle=off speed=   0x   
elapsed=00:00:36.63 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3618 throttle=off speed=   0x   
elapsed=00:00:37.13 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3663 throttle=off speed=   0x   
elapsed=00:00:37.64 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3715 throttle=off speed=   0x   
elapsed=00:00:38.14 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3758 throttle=off speed=   0x   
elapsed=00:00:38.64 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3808 throttle=off speed=   0x   
elapsed=00:00:39.15 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3854 throttle=off speed=   0x   
elapsed=00:00:39.65 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3898 throttle=off speed=   0x   
elapsed=00:00:40.16 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3946 throttle=off speed=   0x   
elapsed=00:00:40.66 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=3992 throttle=off speed=   0x   
elapsed=00:00:41.16 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4039 throttle=off speed=   0x   
elapsed=00:00:41.66 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4093 throttle=off speed=   0x   
elapsed=00:00:42.16 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4142 throttle=off speed=   0x   
elapsed=00:00:42.67 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4200 throttle=off speed=   0x   
elapsed=00:00:43.18 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4263 throttle=off speed=   0x   
elapsed=00:00:43.68 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4317 throttle=off speed=   0x   
elapsed=00:00:44.28 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4371 throttle=off speed=   0x   
elapsed=00:00:44.78 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4437 throttle=off speed=   0x   
elapsed=00:00:45.28 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4478 throttle=off speed=   0x   
elapsed=00:00:45.79 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4525 throttle=off speed=   0x   
elapsed=00:00:46.30 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4565 throttle=off speed=   0x   
elapsed=00:00:46.88 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4616 throttle=off speed=   0x   
elapsed=00:00:47.38 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4671 throttle=off speed=   0x   
elapsed=00:00:47.89 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4717 throttle=off speed=   0x   
elapsed=00:00:48.40 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4764 throttle=off speed=   0x   
elapsed=00:00:48.91 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4811 throttle=off speed=   0x   
elapsed=00:00:49.41 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4869 throttle=off speed=   0x   
elapsed=00:00:49.92 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4909 throttle=off speed=   0x   
elapsed=00:00:50.42 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=4971 throttle=off speed=   0x   
elapsed=00:00:50.92 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5034 throttle=off speed=   0x   
elapsed=00:00:51.42 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5094 throttle=off speed=   0x   
elapsed=00:00:51.93 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5153 throttle=off speed=   0x   
elapsed=00:00:52.43 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5205 throttle=off speed=   0x   
elapsed=00:00:52.93 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5270 throttle=off speed=   0x   
elapsed=00:00:53.43 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5329 throttle=off speed=   0x   
elapsed=00:00:53.94 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5391 throttle=off speed=   0x   
elapsed=00:00:54.45 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5445 throttle=off speed=   0x   
elapsed=00:00:54.96 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5488 throttle=off speed=   0x   
elapsed=00:00:55.47 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5541 throttle=off speed=   0x   
elapsed=00:00:55.98 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5583 throttle=off speed=   0x   
elapsed=00:00:56.49 frame=    0 fps=0.0 q=0.0 size=       0kB time=00:00:00.00 bitrate=N/A dup=0 drop=5625 throttle=off speed=   0x   

   at Emby.Server.MediaEncoding.ImageExtraction.ImageExtractorBase.RunExtraction(String inputPath, String container, MediaStream videoStream, Nullable`1 protocol, Nullable`1 streamIndex, Nullable`1 threedFormat, Nullable`1 startOffset, Nullable`1 interval, String targetDirectory, String targetFilename, Nullable`1 maxWidth, Boolean enableThumbnailFilter, CancellationToken cancellationToken)
Source: Emby.Server.MediaEncoding
TargetSite: Void MoveNext()
 

[jordy]

yes that is correct. That's the way it works.

Yes that's fine. But I'm asking if you can make emby download images after a movie file upgrade without me manually triggering it. Please

[Luke]

If it's a new file in your library then yes that should happen.