Dukester505 1 Posted March 15, 2019 Share Posted March 15, 2019 (edited) I’m having issues with my Sony Android tv not wanting to play server media in 4K or hdr can someone help. Edited March 15, 2019 by Dukester505 Link to comment Share on other sites More sharing options...
Luke 37004 Posted March 15, 2019 Share Posted March 15, 2019 I’m having issues with my Sony Android tv not wanting to play server media in 4K or hdr can someone help. Hi there @@Dukester505, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Dukester505 1 Posted March 15, 2019 Author Share Posted March 15, 2019 Ok so how do I post log files? If the only option it gives me on my Android tv is to send logs to developer? What do i do from there? Link to comment Share on other sites More sharing options...
Dukester505 1 Posted March 15, 2019 Author Share Posted March 15, 2019 I sent log at 10:30pm where I’m located and my user name used to log in is arod505 Link to comment Share on other sites More sharing options...
ebr 14903 Posted March 15, 2019 Share Posted March 15, 2019 Hi. Exactly what is happening? Also, can we please see the ffmpeg log from the problem playback? Instructions are in the link above. It appears you're trying to transcode AVC 4K. Correct? Link to comment Share on other sites More sharing options...
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