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Two channels same show, only one is recording instead of both?


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#1 pcm2a OFFLINE  

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Posted 14 March 2019 - 05:10 PM

On Synology native beta 4.1.0.14. Scheduling a series recording, set with "all channels" should be recording 2 shows at the same time on two channels but is only recording one.

 

Steps to reproduce:

1. Have two channels that are the same, in my case ABC Nashville and ABC NY

2. Verify that the guide shows the same show coming on both channels, with "premiere" tag

3. Select the first one and create a series recording

4. Update the series recording and change it to all channels from the single channel

5. Reload the page and go back to the guide

 

Expected results:

6. Both shows will have a red record icon

 

Actual results:

6. Only one show has the red record icon, the other has a grey icon

7. Select the greyed out show and you can manually select to record it

 

5c8ac31ad026a_ScreenShot20190314at40255P

 

5c8ac32a26e31_ScreenShot20190314at40422P

 

5c8ac33c45acd_ScreenShot20190314at40429P

 

5c8ac34a57d34_ScreenShot20190314at40439P


Edited by pcm2a, 14 March 2019 - 05:11 PM.


#2 Luke OFFLINE  

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Posted 15 March 2019 - 01:51 AM

This is not expected behavior. They are the exact same episode, at least according to the guide data. 



#3 pcm2a OFFLINE  

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Posted 15 March 2019 - 01:53 AM

On other shows where I have 2 duplicate channels I see two recordings at the same time or I have selected only one channel instead of all channels. When I saw this I wondered if it was a fluke/error or some new change to prevent duplicate recordings at the same time.



#4 pcm2a OFFLINE  

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Posted 15 March 2019 - 12:07 PM

I guess it was just a fluke? Here is an example from today of it working correctly. Blacklist is set to "All Channels" so it is going to record twice. Hawaii Five-0 is set to only one channel so the other channel is grey (not recording). I'm always tickled to see if 3 shows record at the same time without issue.

 

5c8bcd78bd0cd_ScreenShot20190315at110517

 

 



#5 pcm2a OFFLINE  

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Posted 15 March 2019 - 10:32 PM

I got bad news, this is bugged worse than hoped. From my above screenshots what was supposed to record was one channel Hawaii Five-0 and two channels Blacklist. What actually recorded was two channels Hawaii Five-0 and only one Blacklist. Probably only one Blacklist because I have a max of 3 streams.

 

The problem is I have Hawaii Five-0 set to a single channel, not all channels, but it recorded all channels anyways... From the logs it looks like two timers for both shows fired and I assume a race condition decided which three would win. I will attach full server logs if this is something that should be looked into.

2019-03-15 19:56:59.999 Info App: Recording timer fired for Hawaii Five-0.
2019-03-15 19:56:59.999 Info App: Recording timer fired for The Blacklist.
2019-03-15 19:57:00.000 Info App: Recording timer fired for The Blacklist.
2019-03-15 19:57:00.000 Info App: Getting media sources for recording from channel 65 65
2019-03-15 19:57:00.001 Info App: Getting media sources for recording from channel 112 112
2019-03-15 19:57:00.003 Info App: Opening live stream for recording from channel 65 65
2019-03-15 19:57:00.003 Info App: Opening channel stream from Emby, external channel Id: m3u_2afb30045d53e7cd930ff1a1f9216cd74f71e84c494ed6c08062cd361198bcbd
2019-03-15 19:57:00.003 Info App: Streaming Channel m3u_2afb30045d53e7cd930ff1a1f9216cd74f71e84c494ed6c08062cd361198bcbd
2019-03-15 19:57:00.004 Info App: Opening SharedHttpStream Live stream from http://beastiptv.tv:8080/STRIPPED/17217
2019-03-15 19:57:00.004 Info HttpClient: GET http://beastiptv.tv:8080/STRIPPED/17217
2019-03-15 19:57:00.004 Info App: Opening live stream for recording from channel 112 112
2019-03-15 19:57:00.004 Info App: Recording timer fired for Hawaii Five-0.
2019-03-15 19:57:00.005 Info App: Getting media sources for recording from channel 49 49
2019-03-15 19:57:00.006 Info App: Getting media sources for recording from channel 48 48
2019-03-15 19:57:00.006 Info App: Opening live stream for recording from channel 49 49
2019-03-15 19:57:00.007 Info App: Opening live stream for recording from channel 48 48


#6 Luke OFFLINE  

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Posted 16 March 2019 - 12:34 PM

It's not bugged, it just depends on the Ids in the guide data that allow us to uniquely identify one episode vs. another. If we just recorded them all we'd be getting a mass uprising about duplicated recordings.



#7 pcm2a OFFLINE  

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Posted 16 March 2019 - 12:49 PM

I'm not sure how you can say it is not bugged when what is reflected in the user interface doesn't match up with what the back end is going to do. In my example I had set Hawaii Five-0 to record on a single channel. In the guide screenshot you can see the UI reflects this with the second channel having a grey dot instead of a red dot. What Emby actually did was record the show on both channels instead of the one I had assigned it.

 

I will continue to test shows across multiple channels to see if I can find a reproducible pattern for you to investigate further.






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